nN NO: — ID-23-23
MOPAR. TO: Dealer Principal, Service Manager, DATE: November 8, 2023

Service Advisor and Warranty Claims

Administrator

SUBJECT: Mopar Engines - Overheat

Ww Policy Ch Rev. A

arranty Policy Change (Fev. A) FOR: Puerto Rico and US Virgin Islands

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PURPOSE:

To announce a new warranty policy change for any previously replaced engine due to engine

overheat conditions.

TIMING:

Effective with vehicles received for repair on or after October 4, 2023

ACTION:

Engine overheating conditions are not warrantable, therefore, are not covered under any

applicable warranty (Powertrain, Mopar, etc.).

The exceptions that could be covered under warranty would be:

e A Mopar cooling system part caused the overheat condition (i.e., Water Pump,

Thermostat, etc.)
Note: Proof of the Mopar causal part purchase or work order must be provided for
Mopar (M) type claims. For Warranty (W) type claims, the failed cooling system
component must be identified and noted in the technician notes.

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1 e Hoses/ Clamps
e Pressure Cap and Pressure Bottle (if equipped)
e Drain and fill the cooling system according to procedure
e Inspect cooling fans
MOPAR.
ADDITIONAL INFORMATION:
v Multilayered steel head gasket failures and warped head/ block are the result of an
overheat, not the cause of the overheat.
v Loose head bolts are a result of a collapsed head gasket after an overheat condition.
All Mopar Service engines are end of the line tested for leak down, compression and oil
pressure compliance.
Please ensure all affected dealership personnel are aware of this bulletin.
WARRANTY OPERATIONS
FCA International Operations LLC reserves the right to change any or all of the rules set forth in the Warranty Administration Manual by means of Warranty Bulletins and also by making the
amended manual available to you on DealerCONNECT.
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