Bulletin No.: 14240A
Date: June 2014

Recall Bulletin

PRODUCT SAFETY RECALL
SUBJECT:

Passenger Seat Side Impact Airbag

MODELS:

2014 Chevrolet Corvette
Equipped with Competition Sport Seat (RPO AE4)

The service procedure in this bulletin has been revised. A revision has been made to the parts
information section of this bulletin to indicate that parts pre-shipping has ended and it is now
possible to order additional parts from General Motors Customer Care & Aftersales (GMCC&A)
when required. Please discard all copies of bulletin 14240.
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item
of motor vehicle equipment (including a tire) covered by this notification under a sale or lease
until the defect or noncompliance is remedied.
Vehicles involved in this recall were placed on stop delivery June 11, 2014. Once the service
procedure contained in this bulletin has been performed on the vehicle, the vehicle is released
from stop delivery and the vehicle can be delivered to the customer.
All involved vehicles that are in dealer inventory must be held and not delivered to customers,
dealer traded, or used for demonstration purposes until the repair contained in this bulletin has
been performed on the vehicle.
CONDITION
General Motors has decided that a defect which relates to motor vehicle safety exists in certain
2014 model year Chevrolet Corvette vehicles with an optional Sport Seat. The optional Sport
Seat in these vehicles contain Side Impact Airbags (SIAB) that, when used in the Sport Seat, do
not meet a Technical Working Group (TWG) Side Airbag Injury Assessment Reference Value
(IARV) for an unbelted, out-of-position, three-year-old child. General Motors, however, reported
to NHTSA that the Corvette with the optional Sport Seat met the TWG IARVs. This information
is reported on NHTSA’s website www.safecar.gov in the “Meets Side Air Bag Out-of-Position
Testing” area. The risk of a neck injury to a three-year-old in a crash who is unbelted, out-ofposition, and leaning against the side airbag in the front passenger seat is greater than in a
vehicle that meets the TWG criteria.
Drivers should not allow a small child passenger to sit in the right front seat until serviced by the
dealer, and should always use proper child restraints.

Copyright 2014 General Motors. All Rights Reserved.

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June 2014

Bulletin No.: 14240A

CORRECTION
Dealers are to replace the passenger side airbag.
VEHICLES INVOLVED
All involved vehicles are identified by Vehicle Identification Number on the Investigate Vehicle
History screen in GM Global Warranty Management system. Dealership service personnel
should always check this site to confirm vehicle involvement prior to beginning any required
inspections and/or repairs. It is important to routinely use this tool to verify eligibility because
not all similar vehicles may be involved regardless of description or option content.
For dealers with involved vehicles, a listing with involved vehicles containing the complete
vehicle identification number, customer name, and address information has been prepared and
will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports, or
sent directly to export dealers. Dealers will not have a report available if they have no involved
vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle
Registration Records. The use of such motor vehicle registration data for any purpose other
than follow-up necessary to complete this recall is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the followup necessary to complete this recall.
PART INFORMATION
The pre-shipment for this field action has concluded. Additional parts, if required, are to be
obtained from GMCC&A. Please refer to your “involved vehicles listing” before ordering parts.
Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency
situation, parts should be ordered on a CSO = Customer Special Order.
Important: Due to the small number of vehicles involved and due to limited initial parts
availability, dealers are encouraged not to order recall parts for use as shelf stock.
Parts should only be ordered for vehicles with an open recall.
Part Number
23452489

Description
AIRBAG ASM-F/SEAT OUTBOARD ST BK

Quantity/Vehicle
1

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June 2014

Bulletin No.: 14240A

SERVICE PROCEDURE

3940858

1. Position the passenger seat as shown in the graphic above.
2. Disable the SIR system. Refer to SIR Disabling and Enabling in SI.

3940859

3. Remove the passenger seat back airbag opening rear cover (1). Refer to Front Seat Back
Airbag Opening Cover Replacement (Sport-Rear Cover) in SI.

3940860

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June 2014

Bulletin No.: 14240A

4. Remove the two retaining bolts (1) and remove the seat back airbag, brackets, and front
cover from the seat cushion frame as an assembly.

3940862

5. Disengage the connector position assurance (CPA) (1) from the module electrical
connector and disconnect the electrical connector.

3940888

6. On a workbench, remove the passenger seat back airbag opening front cover (1). Refer
to Front Seat Back Airbag Opening Cover Replacement (Sport-Front Cover) in SI.

3940863

7. Remove the two nuts (1) retaining the seat back air bag and sleeve bracket to the main
bracket.

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June 2014

Bulletin No.: 14240A

3940865

8. Separate the brackets and remove the airbag.
9. Install the new seat back airbag to the sleeve bracket.

3940866

10. Position the sleeve bracket to the main bracket and install the retaining nuts. Tighten the

nuts to 4.5 N·m (40 lb in).

3940888

11. Install the passenger seat back airbag opening front cover (1). Refer to Front Seat Back
Airbag Opening Cover Replacement (Sport-Front Cover) in SI.

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June 2014

Bulletin No.: 14240A

12. Connect the electrical connector and engage the connector position assurance (CPA)
on the module electrical connector.

3940869

13. Position the seat back airbag, brackets, and front cover to the seat cushion frame and
install the retaining bolts. Tighten the nuts to 7 N·m (62 lb in).

3940859

14. Install the passenger seat back airbag opening rear (1) cover. Refer to Front Seat Back
Airbag Opening Cover Replacement (Sport-Rear Cover) in SI.
15. Enable the SIR system. Refer to SIR Disabling and Enabling in SI.
16. Program the window motor relearn. Refer to Window Motor Programming – Express
Function in SI.
17. Refer to Inflatable Restraint Module Handling and Scrapping in SI.

FLOOR PLAN REIMBURSEMENT
Dealers in possession of vehicles included in the Stop Delivery are eligible for reimbursement of
floor plan expense upon completion of this recall. This reimbursement is limited to the number
of days from the Stop Delivery message to receipt of the recall parts and/or repair procedures.
Floor plan reimbursement beyond these dates is not allowed. The amount of reimbursement
should be charged as a net amount expense using the recall labor operation provided.

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June 2014

Bulletin No.: 14240A

COURTESY TRANSPORTATION – For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer
inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited
Warranties. The availability of courtesy transportation to customers whose vehicles are within
the warranty coverage period and involved in a product program is very important in maintaining
customer satisfaction. Dealers are to ensure that these customers understand that shuttle
service or some other form of courtesy transportation is available and will be provided at no
charge. Dealers should refer to the General Motors Service Policies and Procedures Manual
for Courtesy Transportation guidelines.
WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below. All transactions should be submitted as a ZFAT
transaction type, unless noted otherwise.
Note: To avoid having to "H" route the floor plan transaction for approval, it must be submitted
prior to the repair transaction.
Labor
Code
9100660
9100661
*

Description
Replace Front Passenger Seat Back Airbag (Incl. Deploy
Pyrotechnic Device)
Floor Plan Reimbursement

Labor
Time
0.7

Net
Item
NA

N/A

*

The amount identified in “Net Item” should represent the product of the vehicle’s average
daily interest rate (see table below) multiplied by the actual number of days the vehicle was
in dealer inventory and not available for sale. This reimbursement is limited to the number
of days from the date of the stop delivery message (June 11, 2014) to the date the repair is
completed and the vehicle is ready for sale (not to exceed 10 days):
Vehicle

US
Reimbursement Amount

Canadian
Reimbursement Amount

2014 Chevrolet Corvette

$ 8.42

$ 10.67

CUSTOMER NOTIFICATION – For US and Canada
General Motors will notify customers of this recall on their vehicle.
CUSTOMER NOTIFICATION – For Export
Letters will be sent to known owners of record located within areas covered by the US National
Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify
customers using the attached sample letter.
DEALER RECALL RESPONSIBILITY – For US and Export (US States, Territories,
and Possessions)
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item
of motor vehicle equipment (including a tire) covered by this notification under a sale or lease
until the defect or noncompliance is remedied.

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June 2014

Bulletin No.: 14240A

The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject
to a recall of this type must be adequately repaired within a reasonable time after the customer
has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not adequately
repaired within a reasonable time, the customer may be entitled to an identical or reasonably
equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance
for depreciation. To avoid having to provide these burdensome remedies, every effort must be
made to promptly schedule an appointment with each customer and to repair their vehicle as
soon as possible. In the recall notification letters, customers are told how to contact the US
National Highway Traffic Safety Administration if the recall is not completed within a reasonable
time.
DEALER RECALL RESPONSIBILITY – All
All unsold new vehicles in dealers' possession and subject to this recall must be held and
inspected/repaired per the service procedure of this recall bulletin before customers take
possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of
mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which
there is no customer information indicated on the dealer listing, are to be contacted by the dealer.
Arrangements are to be made to make the required correction according to the instructions
contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in
contacting customers. Recall follow-up cards should not be used for this purpose, since the
customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your
dealership for service in the future, you must take the steps necessary to be sure the recall
correction has been made before selling or releasing the vehicle.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that
may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools,
equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.

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