Loading...

NHTSA ID Number: 10248691

Manufacturer Communication Number: TSB_CHA121

TSB/Document Date: 2024-02-02


Summary

TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH and RH) strut assemblies on certain 2019-2024MY Forte (BDm) vehicles produced from July 09, 2018 through present, 2020-2024MY Soul (SK3) vehicles produced from November 15, 2018 through present, and 2021-2024 Seltos (SP2) vehicles produced from November 20, 2019 through present. The affected vehicles may exhibit an intermittent noise when turning the steering wheel both when driving and when the vehicle is not in motion.


GROUP

MODEL

CHA

2019-2024MY
Multiple Models

NUMBER

DATE

121

January 2024

TECHNICAL SERVICE BULLETIN
SUBJECT:

FRONT STRUT BEARING & SPRING PAD REPLACEMENT

This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH
and RH) strut assemblies on certain 2019-2024MY Forte (BDm) vehicles produced from July 09, 2018 through
present, 2020-2024MY Soul (SK3) vehicles produced from November 15, 2018 through present, and 20212024 Seltos (SP2) vehicles produced from November 20, 2019 through present. The affected vehicles may
exhibit an intermittent noise when turning the steering wheel both when driving and when the vehicle is not
in motion. Follow the procedure outlined in this publication to replace both front (LH and RH) strut bearing
and upper spring pad on the applicable vehicle.
MY

Model

Production Date

2019-2024

Forte (BDm)

All

2020-2024

Soul (SK3)

All

2021-2024

Seltos (SP2)

All

 NOTICE
A Technical Service Bulletin is a field fix repair program without customer notification that may be
performed during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.

Page 2 of 3
SUBJECT:

FRONT STRUT BEARING & SPRING PAD REPLACEMENT

Replacement Procedure:
1.

Remove the front strut assembly (A), both left
and right side, by referring to “Suspension
System → Front Suspension System → Front
Strut Assembly/Front Strut Complete → Repair
Procedures (Removal and Installation)” in the

A

shop manual on KGIS.

2.

Disassemble one of the front strut assemblies
(A) by referring to “Suspension System → Front

B

Suspension System → Front Strut Complete →
Repair Procedures (Disassembly)” in the shop
manual on KGIS.

A

Note: SST 09546 3X100 is required to loosen
the self locking nut (B). DO NOT reuse the
removed locking nut (discard after removal).

3.

Replace the strut bearing (C) and the spring
pad (D) with the new parts.

B

Note: INSTALL a ‘new’ locking nut (B).
Tightening torque for locking nut (B):
39.8 – 54.2 lb.ft (53.9 – 73.5 N.m)

4.

Repeat steps 2-3 for the opposite side strut.

5.

Reassemble all removed parts in the reverse

C
D

order of removal.
6.

Confirm normal vehicle operation and that the
noise is no longer present when turning the
steering wheel.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CHA121 Multiple Models January 2024

Page 3 of 3

FRONT STRUT BEARING & SPRING PAD REPLACEMENT

SUBJECT:

AFFECTED VEHICLE RANGE:
Model

Production Date Range

Forte (BDm)

July 09, 2018 to Present

Soul (SK3)

November 18, 2018 to Present

Seltos (SP2)

November 20, 2020 to Present

REQUIRED TOOL:
Tool Name

Part Number

Shock Absorber Lock Nut

Figure

09546 3X100

Removal Tool

REQUIRED PART:
Part Name

Part Number

Figure

Qty.

Spring Pad

54623 F1000FFF

2

Strut Bearing

54612 C1000

2

Self Locking Nut

54559 D1000

2

WARRANTY INFORMATION:
N Code: Q55 C Code: ZZ2
Model

Claim
Type

Causal P/N

Qty.

Repair

Labor Op

Op

Replacement

Description

Code

Time

P/N

54650

SK3

54612F00

K0110

1.6
M/H

BDm

W

M7730

0

SP2

54650

and

Upper Spring Pad +

54612 C1000

Locking Nut
Replacement

54623
F1000FFF

Front Strut Bearing +
54650

Qty.

54612F01

1.3

and

M/H

54559 D1000

2

Q5200

Note: Additional replacement parts/labor are not covered under this TSB. Normal claim submission guidelines
must be followed if additional parts are found to be damaged or rendered unusable.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: CHA121 Multiple Models January 2024

1

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

If the PDF is very large, it may not load in the preview below.

Download PDF [249.31 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: TSB_CHA121

Replacement Service Bulletin Number:

MFR Communication Date: 2024-01-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
TOPDON Bidirectional Scan Tool, 2026 New ArtiDiag900 Lite Automotive Diagnostic Tool for Full System, Scanner for Car with Active Test, 8 Reset, Wireless OBD2 Scanner Diagnostic Tool for All Vehicles
  • [2026 Top-Tier Hardware and Software Upgrade]: Topdon ArtiDiag900 Lite scanner has enhanced hardware and latest features, including Android 11.0, 5x faster CPU, 10000mAh battery for 12 hours of continuous operation, stable wireless diagnosis with Bluetooth 5.0, 8-inch touchscreen. Added bi-directional control, wireless diagnosis, battery testing (optional), and DTC repair guide
  • [TOPDON Bidirectional Scan Tool]: This bidirectional obd2 scanner sends commands to the vehicle's ECU for active testing, enabling users to accurately and quickly locate faulty components such as injectors, coolant pumps, windows, wipers, headlights, mirrors, etc. The bidirectional control scanner is the ideal choice for workshops/automotive repair shops as it significantly reduces mechanic's diagnostic time.
  • [Wireless Bluetooth Diagnostic Experience]: The AD900 Lite scan tool comes with a Bluetooth 5.0 VCI, supporting a wireless diagnostic range of up to 33 feet (10 meters), allowing you to diagnose without being confined to cables or tight spaces. Stable and fast wireless diagnosis provides a comfortable repair environment. It also offers VCI cables to increase connectivity options.
  • [DTC Repair Guide Function]: Easily diagnose issues with your vehicle and receive guidance on repairs with the topdon scan tool's fault code definitions for all systems,maximize your diagnostic capabilities. This function is compatible with ChryslereBay logo/DodgeeBay logo/JeepeBay logo/FiateBay logo 2010-2014 and expanding with continual updates,the AritDiag 900 Lite car diagnostic scanner is the must-have tool for any technician or DIY enthusiast.
  • [OE-Level Full System Diagnostics]:AritDiag900 Lite full system diagnostic scanner can scan ALL available modules(Engine, Transmission, Airbag, ABS, ESP, TPMS, Gateway, Steering, Radio, Air conditioning, ect.) to✔read ECU info, ✔read/clear codes, ✔view live data stream, ✔retrieves freeze-frame, ✔perform active tests, and more. With just a simple click, it provides you with accurate and in-depth diagnostics.
SaleBestseller No. 2
TOPDON TopScan Lite OBD2 Bluetooth Scanner, Bi-Directional All System Diagnostic Tool with AI Assistant, 8 Resets, Repair Guides, Performance Test, FCA AutoAuth & CAN-FD for iOS Android
  • Bi-Directional Control, Quickly Locate Problems: Turn your phone into a professional diagnostic tool. You can send commands from your phone to the ECU to test injectors, cooling fans, headlights, A/C clutch, windows, wipers, and more. See which one doesn't respond. Helps you quickly locate the problem and save time. No need to tear things apart, avoid blind disassembly.
  • Flexible Subscription, Choose Advanced Features as Needed: TopScan Lite provides free-for-life access to core diagnostics, including full system scan, code reading, performance tests, and repair information. After purchase, advanced features (bi-directional control, service operations, live data, code clearing, and AI functions) are free-for-the-first-year. After the first year, if you want to use advanced features, you need to subscribe on a monthly, quarterly, or yearly basis. As new models and reset functions are updated, the tool will also be continuously upgraded.
  • Full System Diagnostics, No Fault Hides: Unlike basic diagnostic tools that only cover 4 systems, TopScan can scan all systems. Read and clear trouble codes, view live data streams, and generate a complete vehicle health report – all issues are clear at a glance. Covers 10,000+ vehicle models and is compatible with 99.99% of vehicles.
  • AI Assistant - TopFix: Think of TopFix as your personal AI mechanic. It leverages a repair database and OEM data to deliver clear, step-by-step repair solutions. Features include AI Q&A, one-click translation, and a full repair log, making your diagnostic process simpler and more efficient.
  • 8+ Hot Resets, Keep Your Car in Top Shape: One-tap resets for oil, throttle, EPB, steering angle, DPF, ABS, BMS, and airbag. It enables car owners to easily perform essential maintenance, ensuring the vehicle stays in optimal condition and extends its service life.
SaleBestseller No. 3
TOPDON ONE Bidirectional Scan Tool, 10.1" OBD2 Scanner with J2534 Pass-Thru and ECU Coding, Over 50 Resets, Topology Mapping Car Diagnostic Tool for All Vehicles
  • Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
  • J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
  • OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
  • 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
  • Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMWeBay logo, VWeBay logo, Au-di, Benz, PorscheeBay logo, ToyotaeBay logo, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Share to...