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NHTSA ID Number: 10248668

Manufacturer Communication Number: 2072468/2

TSB/Document Date: 2024-01-09


Summary

Fuel Pressure DTC's P008700 and / or P008800 and / or Max engine speed 4000 rpm warning evident in the DIP - W12 only. Customer statement / workshop findings: One or a combination of the following are evident: - DTCs P008700 and / or P008800 are evident within the master and/or slave engine control modules - Emission control warning lamp (Figure 1) illuminated within the Drivers Information Panel (DIP).


Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date

Fuel Pressure DTC's P008700 and / or P008800 and / or Max engine speed 4000 rpm warning evident in the DIP - W12 only
United States E05 BentleyeBay logo USA and rest America (6E05)
BentleyeBay logo
2072468/2
EH
Approval

Event memory entries
Diagnostic address
0001 - Engine electronics
0001 - Engine electronics
0001 - Engine electronics
0001 - Engine electronics
0011 - Engine Electronics 2
0011 - Engine Electronics 2
0011 - Engine Electronics 2
0011 - Engine Electronics 2

Event memory entry
Fault type Fault status
P008700: Fuel Rail/System Pressure - Too Low
Intermittent
P008700: Fuel Rail/System Pressure - Too Low
static
P008800: Fuel Rail/System Pressure - Too High
Intermittent
P008800: Fuel Rail/System Pressure - Too High
static
P008700: Fuel Rail/System Pressure - Too Low
Intermittent
P008700: Fuel Rail/System Pressure - Too Low
static
P008800: Fuel Rail/System Pressure - Too High
Intermittent
P008800: Fuel Rail/System Pressure - Too High
static

New customer code
Object of complaint

Complaint type

Position

engine -> engine operation
functionality
engine -> engine operation -> engine refinement functionality -> misfire
engine -> fuel supply
functionality

Vehicle data
W12 - New ContinentaleBay logo GT/C and New Flying Spur
Sales types
Type
3S31BB
3S31BB
3S31BB
3S31BB
3S31BB
3S31EB
3S31EB
3S31EB
3S41BB
3S41BB
3S41BB
3S41BB
3S41EB
3S41EB
3S41EB
ZG21BB
ZG21BB
ZG21BB
ZG21BB
ZG26BB

MY
2018
2019
2020
2021
2022
2021
2022
2023
2019
2020
2021
2022
2021
2022
2023
2020
2021
2022
2023
2023

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

Documents
name
INTERNAL

INTERNAL

Technical product information
Fuel Pressure DTC's P008700 and / or P008800 and / or Max engine speed 4000 rpm warning evident in the DIP
- W12 only

Transaction No.: 2072468/2

Customer statement / workshop findings
One or a combination of the following are evident:

DTC’s P008700 and / or P008800 are evident within the master and/or slave engine control modules

Emission control warning lamp (Figure 1) illuminated within the Drivers Information Panel (DIP)

Figure 1

The Max engine speed 4000 rpm warning lamp may also be evident within the Drivers Information Panel (DIP) as shown in Figure 2

Note: Not all cases display the warning message shown in Figure 2

Figure 2

Warning lamp illuminated within the Drivers Information Panel (DIP) as shown in Figure 3

3
NOTICE

Engine switched off > Drivers door is opened / closed > Engine restarted (after 30 seconds has elapsed)

Hint: DTC’s P008700 and/or P008800 will still be evident within the master and/or slave engine control modules

Technical background
Hint: The photographs within this TPI are for reference purposes only and may differ slightly depending on model
NOTICE

Production change
Not applicable

Measure

DTC’s P008700 and/or P008800 are evident within the master and/or slave engine control modules. The DTC’s are related to fuel
vaporisation within the fuel delivery rails due to the winter fuel blend

NOTE: This issue occurs soon after the engine has been started (engine close to normal operating temperature or at normal
operating temperature) or at idle (typically within 30 seconds after starting the engine) the issue is unlikely to occur on first
engine start of the day as the issue typically occurs after engine restart (up to 30 minutes)

Immediate key off (abrupt stop) could cause high fuel pressure retention which could cause the issue on the next restart (restart within 30
minutes)

In the event the afore mentioned symptoms are evident please conduct the following:

Clear the applicable DTC’s and ask the operative to attempt to reproduce the reported issue. In the event that the issue cannot be

INTERNAL

reproduced the operative MUST top up with fresh summer fuel (if available) and clear the applicable DTC’s
Fuel Vapour Lock
• P008700 and /or P008800 - Fuel Rail System Pressure Too High or Too Low (or one or both) evident within the master and/or slave
engine control modules
NOTE: This issue occurs most commonly as follows:

After a long idle (typically after 20 minutes or long periods in city traffic (very low speed)

Exacerbated by winter fuel blends combined with exposure between 5 Degrees Celsius (41 Degrees Fahrenheit) and 20 Degrees Celsius
(68 Degrees Fahrenheit) ambient temperatures

Normal engine running temperature

In the event the afore mentioned symptoms are evident please conduct the following:

Clear the applicable DTC’s and ask the operative to attempt to reproduce the reported issue. In the event that the issue cannot be
reproduced the operative MUST top up with fresh summer fuel (if available) and clear the applicable DTC’s

Warranty accounting instructions
Diagnosis time
Warranty type 110 or 910
Damage service number 24 41
Damage code
02 02
Labour Operation Code 01 51 00 00
Time
As per ODIS log must not exceed 10 TU

INTERNAL

1

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TSB/Document ID: 2072468/2

Replacement Service Bulletin Number:

MFR Communication Date: 2023-12-18

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: FUEL SYSTEM, GASOLINE

MFR Component System:

MFR Component Subsystem:


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