Technical product information
Topic
Market
area

Rotating display/screen - Fault diagnosis - Mechanical malfunction DTC B140107 is evident within 005F
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley

Brand
Transaction
2067955/4
No.
Level
EH
Status
Approval
Release
date
Event memory entries

Diagnostic address
Event memory entry
Fault type Fault status
005F - Information electronics 1 B140107: Mechanics of display unit 1 for multimedia system mechanical malfunction
static
005F - Information electronics 1 B140107: Mechanics of display unit 1 for multimedia system mechanical malfunction
Intermittent
New customer code
Object of complaint
information, navigation, communication, entertainment -> radio, navigation, MMI, hard drive device
functions -> raise display
information, navigation, communication, entertainment -> radio, navigation, MMI, hard drive device
functions -> retract display

Vehicle data
New Continental GT
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*

MY
2018
2019
2020
2021
2022
2023
2024

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

New Continental GTC
Sales types
Type
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*

MY
2019
2020
2021
2022
2023
2024

INTERNAL

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

Complaint type
functionality -> without function /
defect
functionality -> defective function
sequence

Position

New Flying Spur
Sales types
Type MY

Brand Designation Engine code Gearbox code Final drive code

ZG2*
ZG2*
ZG2*
ZG2*
ZG2*

E
E
E
E
E

2020
2021
2022
2023
2024

Documents
Document name
master.xml
brdflowchart.pdf

INTERNAL

*
*
*
*
*

*
*
*
*
*

*
*
*
*
*

Customer statement / workshop findings
•

Bentley Rotational Display (BRD) operational issues

•

Mechanical malfunction DTC B140107 evident within 005F

Technical background
Revision history
TPI 2067955/4 - Attached flow chart process has been revised, the process now confirms what the operative must do if the VIN is later than
SCBCA13S3KC073865 or if TPI 2065897/- was conducted and the issue is still evident
Depending on the symptom the operative must ensure the TPI’s below have been referred to and conducted as required
•

2065895/- Rotating display/screen noise - Diagnosis for complaints relating to noise during operation and/or during a drive cycle

•

2065896/- Rotating screen alignment - Minimum standards could not be achieved

•

2065897/- Rotating display inoperative - Rotating display may fail to function or stick in one position DTC B140107 within 005F (Up to VIN
SCBCA13S3KC073865)
CAUTION

WARNING

CAUTION

Production change
Not applicable

Measure
NOTICE
1) Using ODIS carry out Guided Fault Finding (GFF) to check for the presence of DTC B140107 or any other applicable BRD related DTC’s
(Static or Intermittent)
•

Save an online protocol (First log)

•

Attempt to clear all fault codes

•

Exit GFF

•

Cycle the ignition (x3) times

•

The diagnostic log should be attached to a new or existing open DISS query

IMPORTANT: If the complaint is still evident and DTC B140107 is still present, complete the applicable test plan using ODIS
ensuring all instructions are completed
2) Carry out a 12 volt battery test - Rep.Gr 27 - Save the print out results as these may be required to be uploaded to a new or existing DISS
query

INTERNAL

In the event the 12 volt battery voltage is not to specification, please ensure this is rectified first as this could be the
contributing factor to BRD functionality issue(s)
3) Initialise the rotating display - Refer to Rep.Gr 91 - Rotating display - To initialise
• Recheck the functionality of the BRD unit
In the event the issue is now resolved after the battery issue has been rectified, no further action is required
Or
In the event the issue is still evident continue with the remaining instructions as detailed within the attached flowchart
4) Figures 1 and 2 show an example of the display clocks and/or dials fascia unclipped)
Please note: The BRD must be removed (Rep.Gr 91) to allow visual inspection of the panel at the back of the BRD for signs
of unclipping (Figure 2)

Figure 1

2
NOTICE
5) Remove All anti creak tape from the (x4) locations shown for the Display clocks and dials fascia and Veneer fascia) as shown in Figure 3

INTERNAL

Figure 3
6) Adjust the plain veneer fascia and the dial veneer fascia as required - Refer to Rep.Gr 70 and Rep.Gr 91
7) Bearing displacement check
•

HINT: Referring to Figures 4 and 5, if there is a large gap on one side of the fascia panel and a small gap on the
opposing side or a report of clashing with driver fascia or clunking the operative should check to confirm the bearings of
the unit have not displaced as shown in Figure 6

Figure 4

Figure 5

INTERNAL

Figure 6
8) Belt drive check (Figure 7)

7
NOTICE

Warranty accounting instructions
Warranty type
110 or 910
Damage service number 91 32
Damage code
00 10
Removal and refitting of the rotating display
Labour operation code 91 32 19 01
Time
110 Time units
Diagnosis time using ODIS
Labour operation code
01 50 00 00
Time
As per ODIS log (must not exceed 50 Time units)

INTERNAL

Battery test
Labour operation code 27 06 01 00
Time
10 Time units

Parts information
In the event that the rotating display and control module were replaced within the applicable warranty period, please ensure that both parts are
returned for analysis
However
In the event that only the control module was replaced please return the control module only for analysis

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