NHTSA ID Number: 10248383
Manufacturer Communication Number: TIN-23-13-006
TSB/Document Date: 2024-01-06
Summary
This Technical Information Notice informs dealers of the instructions to reprogram the wireless charger, which can stop charging when using iPhone 12 or later, with the latest software.
* * TECHNICAL INFORMATION NOTICE * *
DATE:
December 20, 2023
TO:
Mitsubishi
Motors US & Puerto Rico Dealer Parts & Service Managers
RE:
Wireless Charger Software available for iPhone 12 & later equipped with MagSafe
TIN #:
TIN-23-13-006
AFFECTED VEHICLES:
All 2022 and Certain 2023 Outlander built before 10/07/2022
Certain 2023 Outlander Plug-in Hybrid built before 10/07/2022
PURPOSE:
This TIN refers to TSB-22-13-004REV, originally issued December 2022. Beginning with the
iPhone 12, Apple has built in a circular magnetic MagSafe charging loop in the back of the
phone. When using these types of smartphones, the wireless charger on new Outlander and
Outlander Plug-in Hybrid vehicles might stop charging since it detects the MagSafe magnets as
foreign metal material.
The improvement has been implemented on vehicle production and the field fix software is
available, which allows iPhone with MagSafe technology to charge appropriately.
TSB-22-13-004REV encourages dealers to reprogram the wireless charger upon all visits of
applicable vehicles, not only customer complaint basis. This TIN reminds dealers
of this proactive treatment, which helps to improve customer satisfaction.
12/20/2023
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TSB/Document ID: TIN-23-13-006
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
MFR Component System:
MFR Component Subsystem:
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