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NHTSA ID Number: 10247202

Manufacturer Communication Number: A3523472064312_5

TSB/Document Date: 2024-01-04


Summary

This bulletin provides information when the Gearbox warning is on, DTC P17F900 is stored in the TCM.


Technical Service Bulletin
35 Gearbox Malfunction warning on, DTC P17F900 is stored in the TCM
35 23 47 2064312/5 December 11, 2023. Supersedes Technical Service Bulletin Group 35 number 23-45 dated
September 20, 2023 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

All

DL382 Transmission

A4, A4 allroad,
A5, A5 Cabriolet,
A5 Sportback,
2020 – 2023
A6, A6 allroad,
A7, and Q5
Q5 Sportback

2021 – 2023

Condition
REVISION HISTORY
Revision

Date

Purpose

6

Revised header (Updated Model Years)

5

Revised header (Updated Model Years)

4

-

Revised header (Updated Model Years)

Customer states:
• The gearbox malfunction message is on.
Workshop findings:
The following DTC may be stored in the transmission control module (TCM), -J217- (address word 0002):
• DTC P17F900 (Parking lock Mechanical malfunction) with symptom code 22345.
There may be various other DTCs indicating a low hydraulic pressure.

Technical Background
Not applicable.

Production Solution
Not applicable.

Service
© 2023 AudieBay logo of America, Inc.
Internal

Page 1 of 8

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Please read the entire work procedure before starting the actual work so the scope and number of the
repair options are understood completely.
If the DTC P17F900 with symptom code: 22345 is stored Active/Static (Figure 1) continue with this repair. If the
DTC is not active/static and/or the symptom code does not match, this TSB does not apply.

Figure 1. DTC code, active/static, and symptom code.
1. Follow Guided Fault Finding for the DTC and if the result of the test plan states to replace the Parking Lock
Solenoid N486 then proceed with this repair.
If Guided Fault Finding recommends a different repair this TSB does not apply.
2. If the result of the Guided Fault Finding test plan was to replace Parking Lock Solenoid N486 the next step is
to remove the Mechatronics unit per the Elsa Repair Manual.
3. After removing the Mechatronics unit perform a visual inspection of the installation of the bolts for pressure
filter 2 (Figure 2, Position 10 and 11) this is the smaller of the 2 canister filters installed to the mechatronics
unit with 3 bolts attaching the filter to the unit (Figure 3).

Figure 2. Mechatronics parts.

Figure 3. Bolt locations.
© 2023 AudieBay logo of America, Inc.
Internal

Page 2 of 8

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
4. After inspecting the bolts there are 3 different repairs that can be performed depending on your findings:
Option 1
One or more bolts are loose (Figure 4).
You may also see the securing ring is not flush to the valve
body which would mean the bolts are loose.
If the bolts are loose, replace pressure filter 2 along with
the bolts as described in the Workshop Manual. Claim
Option 1 in the Warranty Table below.

Figure 4. Loose bolts.

© 2023 AudieBay logo of America, Inc.
Internal

Page 3 of 8

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Option 2:
One or more bolt heads are broken off or missing (Figure
5).
If any of the bolts are broken, replace the Valve Body and
reuse the Transmission Control Module per the Elsa Repair
Manual. (If no valve body is available for your vehicle
replace the Mechatronics unit and note this on the repair
order). Claim Option 2 in the Warranty Table below.

Figure 5. The bolt head is missing.
Option 3:
All 3 bolts are tight. Replace the Parking Lock Solenoid
N486 and the Pressure pipe for the N486 (Figure 4) per the
Elsa Repair Manual. Claim Option 3 in the Warranty Table
below.

PHEV Models require transmission removal which
requires the HV system to be deactivated. Read and
follow all of the Elsa Repair Manual steps and safety
precautions.

Figure 4. Pressure pipe for the parking lock
solenoid.
5. After the repair, perform a test drive to confirm proper operation.

Warranty
Claim Type:

• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.

© 2023 AudieBay logo of America, Inc.
Internal

Page 4 of 8

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:

3511

Damage Code:

0010

Labor Operations:

Remove and install the mechatronic unit 3511 19XX

See SRT with
associated
operations

Check mechatronic unit

3511 0199

10 TU

Repair Option #1

Replace oil filter (pressure filter)

3488 5599

20 TU

Repair Option #2

Mechatronic disassemble and
reassemble (Replace valve body)

3511 3750

See SRT with
associated
operations

Repair Option #3

Replace hydraulic control unit

3482 5599

40 TU

Transmission remove and install

3435 19XX
(Q5 PHEV and
A7 PHEV only)

See SRT with
associated
operations

Catalytic converter remove + reinstall

2673 1943
(A6/A7 with 3.0
TFSI engine
only)

See SRT with
associated
operations

GFF

0150 0000

Time stated on the
diagnostic protocol
(Max 60 TU)
(PHEV Max 90 TU)

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

0121 0004

10 TU

(All three options)

Diagnostic Time:

Claim Comment:

As per TSB 2064312/5

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty
Policies and Procedures Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
All Repair options require the following parts:
© 2023 AudieBay logo of America, Inc.
Internal

Page 5 of 8

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and
Screws as needed per the Elsa
Repair Manual

See ETKA/ELSA

N 10156207

Oval Hexagon socket head bolts
(Pan Bolts)

25 (All except 0DK Transmission
PHEV)
29 (0DK Transmission PHEV)

0CK325107F

Tube

01

0CK321439A

Threaded plug

02

Gasket

01

Gasket (V671)

01

O-Ring

01

WHT 009 273 (0DK Transmission
O-Ring
PHEV only)

02

N 10739402

Bolt, hex head with shoulder

07

0CK325444

Gasket

01

0CK325445

Gasket

01

0CK325443

Gasket

01

0CK325446

Gasket

01

0CK927523

Gasket

01

0CK321371A

Gasket

01

0CK301191A
(All except 0DK)
or
0DK321371
(0DK Transmission PHEV only)
0DK315380
(0DK Transmission PHEV only)
0DK 301 302 (0DK Transmission
PHEV only)

Repair Option #1 Additional Parts:
Part Number

Part Description

Quantity

0CK325149D

Pressure Filter

01

© 2023 AudieBay logo of America, Inc.
Internal

Page 6 of 8

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
0CK325371D

Cover with seal

01

N 10787901

Round Head Screw

04

0CK325421A

Suction Filter

01

N 10787701

Round Head Screw

02

Repair Option #2 Additional Parts:
Part Number

Part Description

Quantity

Order to VIN

Valve Body

01

N 10801101

Hexagon socket flat

03

N 91127901

Hexalobular flange screw

04

Repair Option #3 Additional Parts:
Part Number

Part Description

Quantity

0CK325497H

Hydraulic control unit (N486)

01

0CK301131B

Gasket

01

N 10710402

Oval hexagon socket head bolt

04

N 91126101

Hexagon socket flat head bolt

01

0CK325319A

Tube

01

N 91173601

Hexalobular flange screw

01

8W0 253 115 G

Gasket

01

Order to VIN

Clamp (Turbocharger to Catalytic converter)

01

N 911 308 01

Shouldered hex nut, self-locking

06

Order to VIN

Gasket (Catalytic converter to Front Muffler)

02

Additional Information
All parts and service references provided in this TSB (2064312) are subject to change and/or removal.
©2023 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
© 2023 AudieBay logo of America, Inc.
Internal

Page 7 of 8

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

© 2023 AudieBay logo of America, Inc.
Internal

Page 8 of 8

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: A3523472064312_5

Replacement Service Bulletin Number:

MFR Communication Date: 2023-12-11

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MFR Component System:

MFR Component Subsystem:


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