NHTSA ID Number: 10247201
Manufacturer Communication Number: A3423662067653_5
TSB/Document Date: 2024-01-04
Summary
This bulletin provides information for when there is a function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737).
Technical Service Bulletin
34 Function restriction with event memory entry P071800 - P276800 (symptom 20736 - 20737)
34 23 66 2067653/5 December 12, 2023. Supersedes Technical Service Bulletin Group 34 number 23-64 dated
November 1, 2023 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
A4, A4 allroad,
A5, A5 Cabriolet,
A5 Sportback,
2020 – 2023
A6, A6 allroad,
A7, Q5, and Q5
e quattro
Q5 Sportback
2021 – 2023
A7 e quattro
2021 – 2022
Condition
REVISION HISTORY
Revision
Date
Purpose
5
-
Revised header (Removed Model Year)
Revised Service (Changed Gearbox Production Date, Edited Service
Instructions, Edited Note)
4
11/01/2023
Revised header (Added Model Year)
3
01/26/2023
Revised Warranty (Service Number changed)
Customer states:
• “Gearbox Malfunction” is displayed in the instrument cluster.
and/or
• Vehicle intermittently does not shift up or down.
and/or
• Vehicle is in limp home mode.
and/or
• “Reverse gear unavailable” is displayed in the instrument cluster.
and/or
• “You can continue driving (functions limited)” is displayed in the instrument cluster.
Workshop findings:
• The customer complaint(s) can be reproduced.
© 2023 Audi
of America, Inc.
Internal
Page 1 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
The following DTC(s) are stored in the transmission control module (TCM), J217 (address word 0002):
• DTC: P071800 “Input/Turbine Speed Sensor ‘A’ Circuit Intermittent”, passive/sporadic with Symptom Code:
20736.
and/or
• DTC: P276800 “Input/Turbine Shaft Speed Sensor ‘B’ Circuit Intermittent”, passive/sporadic with Symptom
Code 20737.
Also possible in combination with above DTCs.
• DTC: P081100 “Excessive Clutch Slippage”, passive/sporadic with Symptom Code 20870.
and/or
• DTC: P081E00 “Clutch 2 excessive clutch slippage”, passive/sporadic with Symptom Code 20872.
Technical Background
Not applicable.
Production Solution
Improved Transmission Control Unit in Production.
Service
Try to reproduce the customer complaint (based on the description and DTCs), so that it can be clearly assigned
to this TSB.
This TSB only applies to a specific date range of the transmission. If the manufacturing date of the
transmission is not within the affected range, this TSB does not apply.
• First determine if the Transmission was built within the date range of June 15, 2020, and April 30, 2023.
• Check one of the transmission data stamps which are located on the bottom of the front differential and the top
of the bell housing (Figure 1).
© 2023 Audi
of America, Inc.
Internal
Page 2 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 1. Locations of data stampings.
The Data Stamping contains the following information:
Production Data: 006SVHC021170K180228
Transmission Code: SVH
Serial Number: C021170K
Production Date: 28.02.2018. Day/Month/Year format. Example shown would be February 28th 2018.
If the date is within the date range of June 15, 2020, and May 31, 2022:
• Event memory entry P071800 logged (active/static):
• If the event memory entry “P071800 – Input/Turbine Speed Sensor "A" Circuit Intermittent” is stored
active/static, the repair in this TSB does not apply to this case. Follow the ODIS test plan completely and
accurately.
• Event memory entry P071800 logged (passive/intermittent):
• If the event memory entry “P071800 – Input/Turbine Speed Sensor "A" Circuit Intermittent” is stored
passive/sporadic, replace the transmission control unit J217 according to the Workshop Manual.
• Event memory entry P276800 logged (active/static):
© 2023 Audi
of America, Inc.
Internal
Page 3 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
• If the event memory entry “P276800 – Input/Turbine Shaft Speed Sensor "B" Circuit Intermittent” is stored
active/static, the repair in this TSB does not apply to this case. Follow the ODIS test plan completely and
accurately.
• Event memory entry P276800 logged (passive/intermittent):
• If the event memory entry “P276800 – Input/Turbine Shaft Speed Sensor "B" Circuit Intermittent” is logged
passive/sporadic, replace the transmission control unit J217 according to the Workshop Manual.
Use the “Replace control module” test program to do so.
Test drive to confirm the concern is repaired.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
3511
Damage Code:
0040
Labor Operations:
Remove and install mechatronic unit
3511 19xx
See SRT with
associated
operations
Remove and install control unit
3481 1950
See SRT with
associated
operations
GFF
0150 0000
Time stated on
diagnostic
protocol (Max
80 TU)
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
(some models may have predecessor labor
operations which may also be claimed)
Diagnostic Time:
Claim Comment:
As per TSB 2067653/5
All warranty claims submitted for payment must be in accordance with the Audi
Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi
Warranty.
Required Parts and Tools
© 2023 Audi
of America, Inc.
Internal
Page 4 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the Repair
Manual
See ETKA/ELSA
Order to VIN
Control unit for 7 speed gearbox
01
Order to VIN
Gasket for oil pan, Plugs, tube from oil pan to transmission cooler.
See ETKA/ELSA
Additional Information
All parts and service references provided in this TSB (2067653) are subject to change and/or removal.
©2023 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi
of America, Inc.
Internal
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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TSB/Document ID: A3423662067653_5
Replacement Service Bulletin Number:
MFR Communication Date: 2023-12-12
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL
MFR Component System:
MFR Component Subsystem:
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