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NHTSA ID Number: 10247033

Manufacturer Communication Number: PIC5741A

TSB/Document Date: 2023-12-11


Summary

Multiple DTCs Set When Using Scan Tool Device.


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TSB/Document ID: PIC5741A

Replacement Service Bulletin Number:

MFR Communication Date: 2012-10-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

MFR Component System:

MFR Component Subsystem:


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File in Section:

Service Bulletin

Bulletin No.:
Date:

PIC5741A
October, 2012

PRELIMINARY INFORMATION
Subject:

Multiple DTCs Set When Using Scan Tool Device

Models:

2013 CadillaceBay logo ATS
2010 - 2013 CadillaceBay logo SRX
This PI was superseded to update model and model years. Please discard PIC5741.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern
Multiple DTCs set and Instrument Panel Self-Test/WOW occurs when the MDI is plugged into the vehicle's
Diagnostic Link Connector (DLC). This condition may be aggravated by slightly wiggling the connection at the DLC.
This can be caused by a poor electrical connection to the MDI caused by spread terminals in the DLC. Most
frequently, DLC ground terminals 4 & 5 are the culprit, however, but it could be the positive connections as well.

Recommendation/Instructions
Check for spread terminals using J-35616-14 (Green) diagnostic test probe. Replace terminals as needed.

Warranty Information
For vehicles repaired under warranty, please use the appropriate warranty labor operation based on the actual
cause and repair. The latest version of bulletin 10-00-89-005: "Warranty Administration - Revised Wiring Repair
Labor Operations and Required Additional Information" can be used as a reference.
ADDITIONAL SI KEYWORDS:
communication GDS2 no U0001 U0002 U0020 U0073 U0074 U0077 U0100 U0101 U0102 U0109 U0121 U0125
U0126 U0128 U0130 U0131 U0140 U0151 U0155 U0158 U0159 U0164 U0167 U0168 U0170 U0181 U0182 U0184
U0186 U0193 U0198 U0201 U0203 U0204 U0207 U0208 U0209 U0210 U0232 U0233 U0236 U0237 U023A U0255
U0256 U0257 U0264 U0265 U0268 U0269 U026A U026B U180D U1826 U1827 U1833 U183A U184A U184B
U184C U184D U184E U18A3 U2099 U209E U209F U2100 U2101 U2103 U2105 U2106 U2107 U2108 U2125
U2127 U2144
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.

1


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