Bulletin No.: 13284
Date: September 2013

Recall Bulletin

F/CMVSS NONCOMPLIANCE RECALL
SUBJECT:

Air Bag Warning Label - Loss of Adhesion

MODELS:

2013-2014 Chevrolet Camaro Coupe

Vehicles involved in this noncompliance recall were placed on stop delivery September
19, 2013. Completion of the service procedure contained in this bulletin will release
the vehicle from stop delivery and allow a dealer to deliver the vehicle to a customer.
CONDITION
General Motors has decided that certain 2013-2014 model year Chevrolet Camaro Coupe
vehicles fail to conform to Federal/Canada Motor Vehicle Safety Standard (MVSS) 208.
These vehicles were built with one or two sunshades that may have air bag warning labels that
were not properly adhered.
CORRECTION
Dealers are to inspect the air bag warning label on each of the sunshades for proper
adhesion. If required, the sunshade will be replaced.
VEHICLES INVOLVED
All involved vehicles are identified by Vehicle Identification Number on the Investigate Vehicle
History screen in GM Global Warranty Management system. Dealership service personnel
should always check this site to confirm vehicle involvement prior to beginning any required
inspections and/or repairs. It is important to routinely use this tool to verify eligibility because
not all similar vehicles may be involved regardless of description or option content.
For dealers with involved vehicles, a listing with involved vehicles containing the complete
vehicle identification number, customer name, and address information has been prepared
and will be provided to US and Canadian dealers through the GM GlobalConnect Recall
Reports. Dealers will not have a report available if they have no involved vehicles currently
assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle
Registration Records. The use of such motor vehicle registration data for any purpose other
than follow-up necessary to complete this recall is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the
follow-up necessary to complete this recall.
Copyright 2013 General Motors. All Rights Reserved.

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September 2013

Bulletin No.: 13284

PART INFORMATION
Parts required to complete this recall are to be obtained from General Motors Customer Care
and Aftersales (GMCC&A). Please refer to your “involved vehicles listing” before ordering
parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an
emergency situation, parts should be ordered on a CSO = Customer Special Order.
Part Number
92236026
92236029
92236027
92236030

Description
Black Driver Sunshade
Black Driver Sunshade
Gray Driver Sunshade
Gray Driver Sunshade

Quantity/Vehicle
1 (if req’d)
1 (if req’d)
1 (if req’d)
1 (if req’d)

Note: It is estimated that only a small number of the involved vehicles will require sunshade
replacement. Please order parts accordingly.
SERVICE PROCEDURE

3620946

Note: Certain 2013-2014 Chevrolet Camaro Coupe vehicles were built with one or two
sunshades that may have air bag warning labels that have started to peel off, or have fallen off
completely.
1. Inspect the air bag warning label on each of the sunshades for proper adhesion.


If the air bag warning label is properly attached to the sunshade, no further action is
required.



If the air bag warning label has fallen off or has started to peel off, replace the
sunshade. Proceed to step 2.

2. Remove the sunshade from the vehicle. Refer to Sunshade Replacement (Coupe) in SI.
3. Install a new sunshade. Refer to Sunshade Replacement (Coupe) in SI.

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September 2013

Bulletin No.: 13284

COURTESY TRANSPORTATION – For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer
inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited
Warranties. The availability of courtesy transportation to customers whose vehicles are within
the warranty coverage period and involved in a product program is very important in
maintaining customer satisfaction. Dealers are to ensure that these customers understand
that shuttle service or some other form of courtesy transportation is available and will be
provided at no charge. Dealers should refer to the General Motors Service Policies and
Procedures Manual for Courtesy Transportation guidelines.
WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below. All transactions should be submitted as a ZFAT
transaction type, unless noted otherwise.
Labor
Code
9100167
9100168

Description
Inspect Air Bag Warning Label (Both Sunshades)
Replace Sunshade (Includes Inspection)
Add: 0.1 to Replace Two Sunshades

Labor
Time
0.2
0.3

DEALER RECALL RESPONSIBILITY – For US and Export (US States, Territories, and
Possessions)
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used
item of motor vehicle equipment (including a tire) covered by this notification under a sale or
lease until the defect or noncompliance is remedied.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject
to a recall of this type must be adequately repaired within a reasonable time after the customer
has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not adequately
repaired within a reasonable time, the customer may be entitled to an identical or reasonably
equivalent vehicle at no charge or to a refund of the purchase price less a reasonable
allowance for depreciation. To avoid having to provide these burdensome remedies, every
effort must be made to promptly schedule an appointment with each customer and to repair
their vehicle as soon as possible. In the recall notification letters, customers are told how to
contact the US National Highway Traffic Safety Administration if the recall is not completed
within a reasonable time.
This bulletin is notice to you that the new motor vehicles included in this recall may not
comply with the standard identified above. Under Title 49, Section 30112 of the United
States Code, it is illegal for a dealer to sell a new motor vehicle which the dealer knows
does not comply with an applicable Federal Motor Vehicle Safety Standard. As a
consequence, if you sell any of these motor vehicles without first performing the recall
correction, your facility may be subject to a civil penalty for each such sale.

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September 2013

Bulletin No.: 13284

DEALER RECALL RESPONSIBILITY - All
All unsold new vehicles in dealer's possession and subject to this recall must be held and
inspected/repaired per the service procedure of this recall bulletin before customers take
possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless
of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for
which there is no customer information indicated on the dealer listing, are to be contacted by
the dealer. Arrangements are to be made to make the required correction according to the
instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin
for your use in contacting customers. Recall follow-up cards should not be used for this
purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in
your facility for service in the future, you must take the steps necessary to be sure the recall
correction has been made before selling or releasing the vehicle.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that
may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools,
equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.

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