GM Bulletin No.: 13113
Date: April 2013

Service Bulletin

SERVICE UPDATE
SUBJECT:

Service Update for Inventory and Customer Vehicles
Convertible Top Cosmetic Blemish
Expires with Base Warranty

MODELS:

2013 Chevrolet Camaro Convertible

This service update includes vehicles in dealer inventory and customer vehicles that
return to the dealership for any reason. This bulletin will expire at the end of the involved
vehicle's New Vehicle Limited Warranty period.
PURPOSE
This bulletin provides a service procedure to polish the two convertible top control link rear eye
loops on certain 2013 Chevrolet Camaro convertible vehicles. Some of these vehicles were
produced with a control cord eye-loop guide that may have a gouge or burr causing premature
wear to the control cord, and eventually resulting in the cord breaking. If the cord breaks, the
convertible top cover may rub the side of the storage compartment as it stows, resulting in a
cosmetic blemish on the convertible top fabric.
This service procedure should be completed as soon as possible on involved vehicles
currently in dealer inventory and customer vehicles that return to the dealer for any type
of service during the New Vehicle Limited Warranty coverage period.
VEHICLES INVOLVED
All involved vehicles are identified by VIN in the Global Warranty Management System –
Investigate Vehicle History Application. Dealership technicians should always check this site to
confirm vehicle involvement prior to beginning any required inspections and/or repairs. It is
important to routinely use this tool to verify eligibility because not all similar vehicles may be
involved regardless of description or option content.
Additionally, a list of involved vehicles currently in dealer inventory is available on the “Service
Update Bulletin Information” link under the “Service” tab in GM GlobalConnect (US) or attached
to the GlobalConnect message (Canada) used to release this bulletin. Customer vehicles that
return for service, for any reason, and are still covered under the vehicle's base warranty should
also be checked for vehicle eligibility.
Copyright 2013 General Motors. All Rights Reserved.

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April 2013

Bulletin No.: 13113

PART INFORMATION
The emery cloth required to complete this service update is to be obtained locally. Do not order
from General Motors Customer Care and Aftersales (GMCC&A).
Part Number

Description

Obtain Locally

Emery Cloth – 320 Grit

Quantity/Vehicle
1
(submit as Net Item)

SERVICE PROCEDURE
Note: Perform repair on both the driver and passenger side control link rear eye loop.

3402300

1. Open the convertible top to the half-open position.
2. Locate the convertible top control link (1).

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April 2013

Bulletin No.: 13113

3402303

(1) Control Link (2) Control Link Front Eye Loop (3) Control Link Rear Eye Loop

3. Locate the control link rear eye loop (3). Refer to the inside of the control link to locate the
rear eye loop.

3402307

4. Pull down on the rear eye loop cord (4) and secure it with a binder clip (5) or equivalent to
expose the inside surface of the rear eye loop.
Note: Only polish the control link rear eye loop. Do NOT polish the control link front eye loop.
5. Use a piece of 320 grit emery cloth (6) that is 5 mm (0.197 in) wide and 80 mm
(3.15 in) long to polish the inside surface of the eye loop (3). Spend about 3 minutes
polishing each rear eye loop (3) to ensure any burrs or rough edges have been removed.

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April 2013

Bulletin No.: 13113

WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below. All transactions should be submitted as a ZFAT
transaction type, unless noted otherwise.
Labor
Code
V2817

Description
Polish Both Control Link Rear Eye Loops

Labor
Time
0.3

Net
Item
*

* The amount identified in “Net Item” should represent the actual sum total of the emery cloth
needed to perform the required repairs, not to exceed $0.25 USD/CAD.
DEALER PROGRAM RESPONSIBILITY
Whenever a vehicle subject to this service update enters your vehicle inventory, or is in your
facility for service in the future, and the vehicle is still covered under the New Vehicle Limited
Warranty, you must take the steps necessary to be sure the service update correction has been
made before selling or releasing the vehicle.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that
may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools,
equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.

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