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NHTSA ID Number: 10246464

Manufacturer Communication Number: TSB55102302

TSB/Document Date: 2023-12-08


Summary

TSB for hood bolt rivets – correct tools to be used for proper removal of hood bolts and repair procedure for stripped rivets.


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TSB/Document ID: TSB55102302

Replacement Service Bulletin Number:

MFR Communication Date: 2023-11-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

MFR Component Subsystem:


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TECHNICAL SERVICE BULLETIN
TSB #:
Main Group:
Subject:
Vehicle: 32
Model Year(s):
Mobile Service:

TSB55102302
55 - Body Closures
Hood Bolt Rivet Nut Attachment
FM29 OCEAN
2023
NO

Release Date:

Production Range:
Region(s):

10/26/2023

ALL
Global

Complaint:
Hood attachment rivet nuts may come loose and start spinning when trying to remove or re-attach
the attachment bolts.
Cause:
Usage of excessive force (such as power tools) for removing the bolts securing the hood to the
upper metal bracket can damage or break loose the rivet nut. When this happens, a new rivet nut
needs to be attached to the vehicle.
Hood Rivet nut attachment:
The mounting brackets & bolts that keep the hood in a closed position are located behind the service
lid on the front end of the vehicle. The bolts are attached to a Rivet nut fitted on the upper metal
bracket cross member.

Figure 1.- Ocean front view, highlighted bolts position.

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TECHNICAL SERVICE BULLETIN

Figure 2.- cross section showing bracket, bolt & rivet nut interaction.
The Bolt is attached to 19Nm without the addition of any Loctite (or similar thread lock adhesive)
thread addition.
When removing the bolts for opening the hood, you need to make sure that the applicable torque of
the tool does not exceed 24Nm for removal.
FISKEReBay logo RECOMMENDS THE USE OF THE FOLLOWING TOOLING:

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TECHNICAL SERVICE BULLETIN

DO NOT USE THESE TOOLS
Any power tool that can generate more than 24Nm is strictly forbidden from being used to remove
the hood bolts. Ignoring this crucial step can damage the rivet and cause it to start spinning with the
bolt.
In the event of such a failure, rework instructions are provided below.
Examples of forbidden tools are:

Parts Info:
Part Number

Description

Quantity

FM2960200116A

UPPER_METAL_BRACKET

1

5550000197

PRESSURE_RIVET_NUT-M8-ST

2

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TECHNICAL SERVICE BULLETIN

Warranty Info:
Information provided below must be used when completing the Work Order Line item associated to
this complaint and repair, covered under the terms of the FiskereBay logo New Vehicle Limited Warranty:
Job Code:

55.10

Body Closures

Defect Code:

551016860005

Hood Bolt Rivet Nut

Labor Operation

Labor Time

Description

60440006

1.4

Rivet Nut Replacement - TSB Bulletin

Procedure:
Hood Rivet Nut Re-Work.

Required Tools:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.

Plastic pry tool
3/8” Ratchet
6” extension for 3/8” ratchet
13mm magnetic socket
10mm socket
13mm wrench
6in adjustable wrench
3/8” Torque wrench (62.4 NM torque spec)
Power drill
8mm drill bit
Manual riveting machine
M8 pressure rivet nut (as needed)

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TECHNICAL SERVICE BULLETIN
Steps to remove for access:
1.

Remove Service Lid.

2. Remove the bolt securing the hood. If any of the bolts cannot be removed, proceed to the next
step.

3. For the spinning bolt(s), attempt to lose as much as you can the hood. The hood needs to be able
to move enough to create a gap.
4. Hold the hood as open as possible, use a 13mm wrench to remove the nut of the hood latch
bracket.

5. Remove front bumper.

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TECHNICAL SERVICE BULLETIN

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TECHNICAL SERVICE BULLETIN

6. Set and keep an adjustable wrench on the damaged rivet nut.
7. Use a 13mm socket & rachet (or the same wrench as step 4) and remove the bolt from the hood
latching bracket.

8.

Version 2 – FiskereBay logo Inc.

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TECHNICAL SERVICE BULLETIN
Steps rework damaged rivet nut:
1.

Use a drill bit of the correct size to break the head of the rivet.

2. Punch out the remaining part of the rivet nut.
3. Deburr the hole to make sure that you have a flat mounting face.
4. Using a standard manual riveting tool, prepare the riveting tool and get M8 Pressure Rivet Nut for
step that follows.
5. Install the M8 rivet nut to the upper metal bracket hole.

6. Repeat the steps if both rivet nuts need to be reworked.

Version 2 – FiskereBay logo Inc.

8

TECHNICAL SERVICE BULLETIN
Assembly:
After installation of the new rivet nut, you can close the hood following assembly instructions and
recommendations.
Assembly torque of hood bolts needs to be 19Nm.

Version 2 – FiskereBay logo Inc.

9

1


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