TECHNICAL SERVICE BULLETIN
TSB #:
Main Group:
Subject:
Vehicle:
Model Year(s):
Mobile Service:

TSB40082301
Release Date:
9/12/2023
40 - Interior
Instrument Panel (IP) Vents – Malfunction and Replacement
FM29 OCEAN
Production Range: SORP
2023
Region(s):
Global
NO

Complaint:
Customer may complain of IP vents not functioning correctly with the following symptoms:
1.

IP vents may not respond to commands from the CID/Central Touchscreen for side-to-side
movements.

2. IP vents may be in a closed position.
3. Clicking noise may be heard.
Cause:
1.

Possible calibration lost for one or more Air-Vents unable to be adjusted.

2. Possible mechanical failure of the internal vent mechanism.
Correction:

All vehicles manufactured before AUGUST 7, 2023 may present a potential to mechanical failure
leading to breaking components, for that reason, on a customer complaint basis, test the vent using
the diagnostic steps provided on the bulletin.
After completing the diagnostic steps, follow one of the corrective actions:
•

Manually engage vent calibration.

•

Replace the affected malfunctioning vent(s).

•

The working technician will complete log vent replacement details in Technical Service Report –
Vent Replacement document and attach to Technical Case in Storefront (TSR100401 Attached at
the end of the bulletin

•

NOTE: Before replacing any vents on the instrument panel main carrier, it must be confirmed and
inspect that the vehicles have the most updated MDV controller installed. If the vehicle doesn’t
have the must updated one, it would need to update/replace to the most updated version of the
MDV controller before any vent replacement activity. (Follow “MDV module replacement for
update software” bulletin for more detail information).

Handling:

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When working on replacing the vents, the procedure will take place inside the vehicle cabin and with high
interaction with the instrument panel, for these reason Fisker recommends the removal procedure to be
performed by 2 technicians for an easier management of the complete part.
In addition of the suggested amount of technicians, Fisker recommend the use of cover protections to
avoid any unintended damage for the instrument panel, seats, door trim, A-pilar trim, B-pilar, floor mats &
center consoles. The following pictures are recommended examples for a correct cover protection.

Figure 1. Example of interior trim cover protections

After removing the air vents, you should remove both actuators from the housing and needs to be marked
with a red sticker and marked as an outdated version, removal date & vehicle VIN number. Disposal will
be aligned with the latest FISKER direction for collection, shipping & return policy.
DO NOT DISCARD the old actuators without a preview FISKER notification to the service center. If clear
instructions are not given for the removed modules, Fisker service centers need to hold the modules until
further direction is received.

Part identification:
For rework vents on the same revision level, you need to identify the following physical components, to be
sure that the vents that actually installed on the vehicle are not an older version:
1.

FM29 DEV SP 0442 AIR VENT: Identify an extra white hot melt component on the end stop area.

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Figure 2. Air vent with hot melt rework

2.

FM29_DEV_SP_0451 AIR VENT: Identify a 3D printed insert on the end stop area can be orange,
red or white color.

Figure 3. Air vent with 3D insert

Parts Info:
Part Number

Description

Quantity

FM2940120020ASP

IP_FACE_VENT_RH_ASSEMBLY_SERVICE

1

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FM2940120018ASP

IP_FACE_VENT_LH_ASSEMBLY_SERVICE

1

FM2940120021ASP

IP_FACE_VENT_CTR_RH_ASSEMBLY_SERVICE

1

FM2940120019ASP

IP_FACE_VENT_CTR_LH_ASSEMBLY_SERVICE

1

Warranty Info:
Information provided below must be used when completing the Work Order Line item associated to this
complaint and repair, covered under the terms of the Fisker New Vehicle Limited Warranty
Job Code:

30.20

Thermal Management-Front Interior HVAC Airflow General

Defect Code:

302018820005

Ventilation Outlet Open / Close - Broken/Damaged

Labor Operation

Labor Time

Description

40120101

32 FRU

Air Vent(s) - Remove/Replace

4 FRU

Air Vent - Calibration Only

OR
40120105

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Procedure:
Diagnostic Steps:
This is required to determine if any of the vents should be replaced, or if software troubleshooting should be
performed.
1.

Turn on the air conditioning in the CID screen.

2. Press the button on the screen that represents a vent, slide it to the top of the screen and then
release it. Observe the selected vent on the IP if it is moving. Note the visual inspection results.

3. Press the button on the screen that represents a vent, slide to the bottom of the screen, and then
release it. Observe the selected vent on the IP if it is moving. Note the visual inspection results.

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4. Press the button on the screen that represents a vent, slide it to full right and then release it.
Observe the selected vent on the IP if it is moving. Note the visual inspection results.

5. Press the button on the screen that represents a vent, slide it to full left and then release it.
Observe the selected vent on the IP if it is moving. Note the visual inspection results.

6. Repeat steps 2 to 5 for the other 3 vents.
7. If there is one or more vents that didn’t move while performing the steps 2 to 5, grab a small tool of
8mm diameter (a No. 2 pencil or pen can also be used).
8. Use the tool and place it near the vents which didn’t move from the previous steps (see Notes),
and gently move the vent from side to side.

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9. If the vent has some resistance to be displaced, Infotainment software may need to be reset by
pressing and holding the two inner steering wheel buttons for 30 seconds.

10. If the suspected vent didn’t respond after infotainment reboot, follow the Vent Calibration
Procedure.
Note: If the vent moves freely without any resistance, replace vent by following the Vent
Replacement Procedure.

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Vent Calibration Procedure:
IMPORTANT:


This procedure should be performed only on the Passenger Side (RH Side) of the vehicle.
Instructions and picture guidance below show the driver side, as these references come
from the Service Manual, which only shows the Driver Side.



Fisker recommends using long sleeves as part of the PPE while performing removal
procedure.

Trim panels removal for access
1. Remove the A-pillar upper mid trim & lower trim.

2. Remove weather trip & A-pilar mid trim.

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3. Remove IP End Caps.

4. Remove Passenger side lower panel (PSL).

5. Remove the taco tray.

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Vents Calibration
1.

Vehicle is on READY status and must remain on READY throughout the entire process.

2. Make sure that all the vents are off in the AC display function.

3. Manually disconnect the plug connection to the MDV control unit (motorized deco vent) (approx.
installed in the middle directly under the I-panel skin).

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4. Disconnect both connectors to the right Air-Vent (passenger outboard side).

5. Re-connect the plug connection to the MDV control unit & wait at least 4 minutes for the following
step.
6. Re-connect both connectors to the right Air-Vent (passenger outboard side).
7. Disconnect again the plug connection to the MDV control unit.
8. Connect the MDV control unit plug connections (unplugging/plugging in).
9. After Air-Vents are re-addressed (calibrated), reactivate air conditioning functions via display
and all 4 Air-Vents are set to function.

10. Perform the above Diagnostic Steps again to ensure functionality.

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Vent Replacement Procedure:
Notes:
•
•
•

Fisker recommends the removal procedure to be performed by 2 technicians.
Use cover protection for all interior trims, doors & seats and don’t remove them during the removal
procedure.
Consider using long sleeves as part of the PPE while performing removal procedure.

Required Tools:
•
•
•
•
•
•
•
•
•
•
•
•

Plastic pry tool
T10 Torx
T20 Torx
T25 Torx
T30 Torx
10 mm socket w/ ratchet
4 mm Allen for Floating buttons
3 mm Allen for air bag removal
16 mm Deep socket w/ Breaker bar for steering wheel bolt
Paint Pen for steering wheel bolt
witness mark (After torquing)
3/8” Torque wrench (62.4 NM torque spec)

Steps:
•
1.

IP Removal
Move seats backwards to create the maximum working space between the IP console and
seats.

Note: By setting the seat at the highest position, it will be easier for having access for the seat bolts
and will be giving more space for working area.
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2. Disconnect the 12V battery. This is to ensure there is no power going into any of the airbags to
trigger unintended deployment. After disconnecting, wait about 15 minutes to enable all the
capacitors to fully drain.

Note: This important step is to ensure that there is no power leftover at the airbags which could
trigger an unintended deployment.
3. IP hush panels – driver side, passenger side – remove, unsnap electrical connections.

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4. Remove the A-pillar upper trim, mid trim & lower trim.

5. Remove the lower trim.

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6. Remove the front extension panels on the center console.
7. Remove the center console bolts and slide rearward.

Note: It’s not necessary to remove center console for the following steps, slide it as rearward as
possible.

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8. Remove driver airbag.

9. Remove steering wheel.

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10. Remove Column Shrouds.

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11. Remove clock spring.

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12. Remove CSI module.

13. Unsnap electrical connection & remove the CID screen.

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14. Unsnap electrical connection & remove CID button pack.

15. Unsnap electrical connection & remove CID button pack.

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16. IP End Caps Removal

17. IP upper mid panels – Remove

18. Driver side lower panel (DSL) – remove, unsnap electrical connection.

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19. Passenger side lower panel (PSL) – Remove.

Note: Passenger & driver side are mirror steps for removal until step 4.
20. Passenger side – remove two electrical connections.
21. IP main carrier – remove bolts, unsnap electrical connections.

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Note: The moment of starting to pull the IP out, ensure that the center air ducts have a free path above the
electrical cables that are located in front of the air ducts.

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•

AC Outlet Vents Removal

1.

Remove T4x12 (x3) securing the IP duct manifold.

2. Remove IP duct manifold.
3. Remove T4.2x13 (x4) securing central ducts to IP.

4. Remove Central ducts.
5. Remove T4.2x13 (x6) securing central ducts to IP.

6. Remove side ducts.

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7. Remove T4.2x13 (x2) securing Face vents Assembly.

8. Remove driver outboard face vents assembly.
Repeat step 7 & 8 for the rest of face vents assemblies.
•

IP assembly.

IP Assembly will be backward as removal procedure up to step 16 (IP upper mid panels – Remove).
When reaching this point follow the next steps:
1. Perform vents calibration (follow vent calibration procedure).
2. Continue assembly of trim panels, starting from step 15.
When reaching Step 9 make sure to mark the bolt for quality check after assembling the bolt correctly
(joint to torque), to make sure that has been secured to the correct recommended torque as mentioned
on the procedure.
3. When the installation of all the components have been finished, test the vents functionality after
performing at least one complete vehicle sleep cycle.

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APPENDIX A.
Technical service report example.

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TECHNICALSERVICE
SERVICEREPORT
BULLETIN
TECHNICAL
TSM Number:
Subject:
Vehicle:
Technician Name(s):

TSR100401
Date:
Vent Replacement Report
FM29 OCEAN
TCM Case #:
2023
VIN #:

10/04/23

Parts Affected:
Detail vents condition at the moment of diagnostic and which vents are physically broken.

Description:
Write a brief summary of the issue. Which component of the vent is broken? Please document with
pictures below.

Reference:
Add any picture on the applicable section and additional information to highlight the affected or broken
areas on the vents. Repeat step for each one of the replaced vents.
*Pictures below are for example only:
•

Vent overview:

•

Vent time stamp

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•

Vane & linkage:

•

Vertical Lamela:

•

Actuator Bushing:

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•

End stops:

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