NHTSA ID Number: 10246442
Manufacturer Communication Number: 2070497/6
TSB/Document Date: 2023-12-08
Summary
New Continental
GT and GTC - Window drop glass operation. Customer statement / workshop findings: - Incorrect operation/function of the front and/or rear window drop glass - Front and/or rear drop glass fails to open/close or attempts to close and re-opens once contact has been made between the glass and applicable seal - DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings.
Technical product information
Topic
Market
area
New Continental
GT and GTC - Window drop glass operation
Australia E04 Bentley
rest Asia and Australia (6E04),China 723 Volkswagen
(Anhui) Automotive CO (6723),China 796 VW
Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley
rest Europe (6E02),Japan E03 Bentley
Japan (6E03),Korea, (South) E08
Bentley
South Korea (6E08),United Arab Emirates E06 Bentley
Middle East and Africa (6E06),United Kingdom E01 Bentley
UK
(6E01),United States E05 Bentley
USA and rest America (6E05)
Bentley![]()
Brand
Transaction
2070497/6
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
0052 - Passenger's door electronics
00BB - Rear drivers side door electronics
00BC - Rear passenger side door electronics
0042 - Driver's door electronics
Event memory entry
Fault type Fault status
B148754: Window regulator motor no basic setting
Intermittent
B148754: Window regulator motor no basic setting
Intermittent
B148754: Window regulator motor no basic setting
Intermittent
B148754: Window regulator motor no basic setting
Intermittent
New customer code
Object of complaint
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window return at
door-closing
body fixtures and fittings -> window opening/closing, window heating -> window drop at dooropening
Vehicle data
New Continental
GT and GTC
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*
MY
2018
2019
2020
2021
2022
2023
2024
2019
2020
2021
2022
2023
2024
INTERNAL
Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
Complaint type
functionality -> without function / defect
functionality -> defective function
sequence
functionality -> defective function
sequence
functionality -> defective function
sequence
Position
rear
right
front left
rear left
front
right
functionality -> without function / defect
front left
functionality -> without function / defect
rear left
functionality -> without function / defect
functionality -> defective function
sequence
front
right
rear
right
Documents
Document name
master.xml
newglasssetgt.pdf
newglasssetsheetgtc.pdf
retailerglassresetprocedureforgtgtcinctables.pdf
INTERNAL
Customer statement / workshop findings
•
Incorrect operation/function of the front and/or rear window drop glass
•
Front and/or rear drop glass fails to open/close or attempts to close and re-opens once contact has been made between the glass and
applicable seal
•
DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52,
BB and BC) for loss of basic settings
Technical background
IMPORTANT NOTE: Aftermarket window tinting can affect the operation of the windows, please advise customers the onward
instructions should not be applied until all aftermarket tinting has been removed
TPI revision history
CAUTION
without notice
TPI 2070497/6
•
Warranty accounting instructions have been updated
•
Measure section instructions updated to include the requirement to conduct a water leak test and road test
•
Note added relating to software checks and adjustment requirements (note added at the beginning of Section 1 and Section 2 within the
Measure section)
Production change
The Bentley
continuous improvement policy has been implemented within the manufacturing process, the required improvements have been
utilised within this TPI
Measure
VERY IMPORTANT: To eliminate a repeat repair the instructions within the Measure section and attached PDF instructions
must be conducted on the front and rear drop door glass - left and right hand side to completion
1) Referring to Rep.Gr 27 - Carry out a 12 Volt battery test "WARRANTY TEST" or "ORIG. VW
-BATT. TEST"
NOTICE
However
In the event the drop glass issue is still evident after the confirming the 12 volt battery is to specification the operative should
conduct the onward instructions to completion
Before proceeding with the onward instructions the following window closing time results are required to be attached to a
new or existing DISS query
VERY IMPORTANT: Do not proceed with the time measurement request instructions unless the battery is confirmed to be
within specification (battery test) a 12 volt battery charger must also be installed as per Rep.Gr 27
Passenger side front and rear
Hint: The window closing time should be 4 seconds
•
Measure the time (in seconds) it takes to close the front and rear windows from fully open to the fully closed position
•
Record the time
INTERNAL
Passenger side front =
Passenger side rear =
seconds
seconds
Comments
Driver side front and rear
Hint: The window closing time should be 4 seconds
•
Measure the time (in seconds) it takes to close the front and rear windows from fully open to the fully closed position
Driver side front =
seconds
Driver side rear =
Comments
seconds
NOTICE
permission all applicable Warranty claims will be cancelled
Hint: In the event the software is not at the levels shown in Reference table 1,2,3 and 4 the operative must conduct the
applicable software updates within Section 1 and/or Section 2 and then conduct Section 3
However
In the event the software is at the correct levels as shown in Reference table 1,2,3 and 4 the operative must conduct Section
3 only
2) Check and if necessary update the applicable door control modules as follows:
CAUTION
updates within Section 1 and Section 2 to completion before proceeding with Section 3
However
In the event the software levels are to specification as shown in Reference table 1 and 2 please only conduct the software
update within Section 2 before proceeding with Section 3
INTERNAL
D suffix control modules - Reference table 1
Door control module
Part number
Software version Target data container
0042 – Drivers door
4M1.959.953.D 0189
V03.935.344.TP
0052 – Passenger door
4M1.959.952.D 0189
V03.935.344.TQ
00BB – Rear driver’s door
4M1.959.955.D 0189
V03.935.344.TR
00BC – Rear passenger door
4M1.959.955.D 0189
V03.935.344.TS
J suffix control modules - Reference table 2
Door control module
Part number
Software version Target data container
0042 – Drivers door
4M1.959.953.J 0430
V03.935.349.CM
0052 – Passenger door
4M1.959.952.J 0430
V03.935.349.CN
00BB – Rear driver’s door
4M1.959.955.J 0430
V03.935.349.CP
00BC – Rear passenger door
4M1.959.955.J 0430
V03.935.349.CQ
Software update - Front and rear door control modules
•
The closed-circuit voltage of the vehicle must be at least 12.5 V during the update. Connect a suitable battery charger
to the vehicle. For further information refer to the Repair manual
•
During the update switch off all unnecessary consumers (ventilation, seat heater, interior illumination etc) ensure the
main light switch is set to ‘off’ and leave the driver’s door open
•
Because of the highest transmission stability you MUST use the diagnosis interface VAS 6154 (WiFi diagnostic tool)
ONLY in USB operation or the cable-connected VAS 5055 for the reprogramming (updating) of control modules. If these
units are not available, the diagnosis interface VAS 5054 (A) can also be used in USB mode
•
Do Not under any circumstances use a Bluetooth connection to conduct the reprogramming (updating) of any control
modules
3) Referring to Figure 1 - Within the Special functions tab - Select SVM - Code Input (Point A)
• Select Perform test (Point B)
Figure 1
4) Referring to Figure 2 - Enter SVM code 370FTM01
INTERNAL
Figure 2
- When prompted enter your global user ID and password
- Follow all on screen prompts to continue through the procedure, the identification data will be transferred
5) The required control modules will be automatically updated one by one, starting with 0042 – Door electronics Drivers side (Figure 3)
Figure 3
6) Once the update is complete the summary screen will be shown in Figure 4, this confirms completion of the required updates
Figure 4
7) Recheck the Door control module versions against the Reference tables 1 and 2 (depending on Part number/Software version)
Section 2 - Software update - Rear door control modules 00BB and 00BC (short drop function elimination)
NOTICE
Hint: In the event the software is not at the levels shown in Reference table 1,2,3 and 4 the operative must conduct the
applicable software updates within Section 1 and/or Section 2 and then conduct Section 3
INTERNAL
However
In the event the software is at the correct levels as shown in Reference table 1,2,3 and 4 the operative must conduct Section
3 only
8) Referring to Figure 5 - Within the Special functions tab - Select SVM - Code Input (Point A)
• Select Perform test (Point B)
Figure 5
9) Referring to Figure 6 - Enter the SVM code 370WAD01
Figure 6
- When prompted enter your global user ID and password
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TSB/Document ID: 2070497/6
Replacement Service Bulletin Number:
MFR Communication Date: 2023-11-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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