CSA-034 Service Bulletin/Repair Instructions

105 Second Street NW Phone: 256-356-8661

Red Bay, Alabama 35582 f I ‘ I F F I N Fax; 256-356-8219

tiffinmotorhames.com [email protected]
MOTORHOMES
VIN:
Ford NHTSA Recall # 23V-510

Ford Safety Recall Notice 23C24
November 14, 2023
Ford F-53 Chassis Smart Data Link Connector Module Corrosion
Dear Tiffin Motorhome Customer,
Please see the enclosed letter from Ford Motor Company about a safety recall Ford released that is

applicable for the VIN listed above. For any questions regarding this safety recall, please contact Ford Motor

Company’s Motorhome Customer Assistance Center at 1-866-906-9811. Representatives are available 24 hours

a day.
Thank you for your attention to this matter,
Tiffin Motorhomes Recall Department
1
of 6

96/000000019/19 23C24_PAIDTB123C241
DP
Ford Motor Compan
Ford Customer envce Division

P.O, Box 1904
Dearborn, Michigan 48121-1904
UTR AT MW
771065596351 96/000000019/19

HnQE Uplate fog fleet tage

TIFFIN MOTORHOMES INC

405 2ND ST NW October 024

RED BAY, AL 35582-3859
*** IMPORTANT SAFETY RECALL * * *
Compliance Recall Notice 23C24 / NHTSA Recail 23V510
Your Vehicle Identification Number (VIN): See Listing
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that your vehicle, which was built on a chassis supplied by Ford with

the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 101,

Controls and Displays, and FMVSS No. 105, Hydraulic and Electric Brake Systems.
We apologize for this situation and want to assure you that, with your assistance, we will correct this

condition. Our commitment, together with your dealer, is to provide you with the highest level of service

and support.
What is the issue? Affected vehicles have a Smart Data Link Connector module that may have

been exposed to moisture, potentially leading to corrosion in the module,

connector and wire harness. The resulting corrosion may interfere with the

vehicle’s Controller Area Network (CAN) communication. As a result, the

Instrument Panel Cluster may be inoperative when installed by the vehicle

upfitter or another vehicle modifier.
What is the risk? An inoperative Instrument Panel Cluster does not provide safety-related

information to the driver and increases the risk of a crash.
What will Ford and Parts are now available to repair your vehicle. Ford Motor Company has
your dealer do? authorized your dealer to replace the SDLC module and splice in the pigtail

connector. If corrosion is present on the wires beyond the splicing point,

which is approximately 30 cm pigtail length, the dealership will replace the

entire wire harness. If the rubber cover for the SDLC connector is missing, it

also will be replaced free of charge (parts and labor).
How long will it take? |The time needed for this repair is less than one-half day. However, due to

service scheduling requirements, your dealer may need your vehicle for a

longer period of time.
What should you do? ~~ Please call your dealer without delay and request a service date for Recall

23C24. Provide the dealer with your VIN, which is printed near your name at

the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this

compliance recall. You should contact your dealer for an appointment to have

your vehicle remedied as soon as practicable.
If you do not already have a servicing dealer, you can access

ford.com/support for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this compliance recall completed on

your vehicle. The vehicle owner is responsible for making arrangements to

have the work completed. Ford Motor Company can deny coverage for any

vehicle damage that may result from the failure to have this recall performed

on a timely basis. Therefore, please have this recall performed as soon as

possible.
Please note: Federal law requires that any vehicle lessor receiving this

recall notice must forward a copy of this notice to the lessee within ten

days.
05901

© Copyright 2023 Ford Motor Company

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Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API

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