105 Second Street NW Phone: 256-356-8661
Red Bay, Alabama 35582 f I ‘ I F F I N Fax; 256-356-8219
tiffinmotorhames.com [email protected]

MOTORHOMES

VIN:

Ford NHTSA Recall # 23V-510
Ford Safety Recall Notice 23C24

November 14, 2023

Ford F-53 Chassis Smart Data Link Connector Module Corrosion

Dear Tiffin Motorhome Customer,

Please see the enclosed letter from Ford Motor Company about a safety recall Ford released that is
applicable for the VIN listed above. For any questions regarding this safety recall, please contact Ford Motor
Company’s Motorhome Customer Assistance Center at 1-866-906-9811. Representatives are available 24 hours
a day.

Thank you for your attention to this matter,

Tiffin Motorhomes Recall Department

1

of 6
96/000000019/19 23C24_PAIDTB123C241

DP

Ford Motor Compan

Ford Customer envce Division
P.O, Box 1904

Dearborn, Michigan 48121-1904

UTR AT MW

771065596351 96/000000019/19
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TIFFIN MOTORHOMES INC
405 2ND ST NW October 024
RED BAY, AL 35582-3859

*** IMPORTANT SAFETY RECALL * * *

Compliance Recall Notice 23C24 / NHTSA Recail 23V510

Your Vehicle Identification Number (VIN): See Listing

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has decided that your vehicle, which was built on a chassis supplied by Ford with
the VIN shown above, fails to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 101,
Controls and Displays, and FMVSS No. 105, Hydraulic and Electric Brake Systems.

We apologize for this situation and want to assure you that, with your assistance, we will correct this
condition. Our commitment, together with your dealer, is to provide you with the highest level of service
and support.

What is the issue? Affected vehicles have a Smart Data Link Connector module that may have
been exposed to moisture, potentially leading to corrosion in the module,
connector and wire harness. The resulting corrosion may interfere with the
vehicle’s Controller Area Network (CAN) communication. As a result, the
Instrument Panel Cluster may be inoperative when installed by the vehicle
upfitter or another vehicle modifier.

What is the risk? An inoperative Instrument Panel Cluster does not provide safety-related
information to the driver and increases the risk of a crash.

What will Ford and Parts are now available to repair your vehicle. Ford Motor Company has

your dealer do? authorized your dealer to replace the SDLC module and splice in the pigtail
connector. If corrosion is present on the wires beyond the splicing point,
which is approximately 30 cm pigtail length, the dealership will replace the
entire wire harness. If the rubber cover for the SDLC connector is missing, it
also will be replaced free of charge (parts and labor).

How long will it take? |The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time.

What should you do? ~~ Please call your dealer without delay and request a service date for Recall
23C24. Provide the dealer with your VIN, which is printed near your name at
the beginning of this letter.

Ford has not issued instructions to stop driving your vehicle under this
compliance recall. You should contact your dealer for an appointment to have
your vehicle remedied as soon as practicable.

If you do not already have a servicing dealer, you can access
ford.com/support for dealer addresses, maps, and driving instructions.

Ford Motor Company wants you to have this compliance recall completed on
your vehicle. The vehicle owner is responsible for making arrangements to
have the work completed. Ford Motor Company can deny coverage for any
vehicle damage that may result from the failure to have this recall performed
on a timely basis. Therefore, please have this recall performed as soon as
possible.

Please note: Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the lessee within ten
days.

05901
© Copyright 2023 Ford Motor Company