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NHTSA ID Number: 10245533

Manufacturer Communication Number: CC-23-00-02

TSB/Document Date: 2023-11-27


Summary

This bulletin will outline the process of what to expect and what to perform for a software update.


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TSB/Document ID: CC-23-00-02

Replacement Service Bulletin Number:

MFR Communication Date: 2023-11-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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CC-23-00-02
Type: Baseline Release
Year: 2023
System: General Diagnosis

Title: Baseline 1065/1066 Update

Region: All

Applicability: MY20 Revero GT and GTS,
and MY21-MY23 GS-6 vehicles
PRIORITY: Vehicles on list (page 2)
PURPOSE:

This bulletin will outline the process of what to expect and what to perform.
Baseline 1065 and BL1066 for GTS and GS-6s vehicles or collectively (“BL1065” ).
In order to bring the Revero GT and Revero GTS, and the GS-6 vehicles into the best performance
KarmaeBay logo Automotive has released a Baseline update for these vehicles, BL1065.
This is a complete firmware over-the-air update (FOTA) KarmaeBay logo Sync intervention is not required.
All Vehicles must be brought to Baseline 1060 prior to updating to BL1065

Procedure Overview:
1. Create a TSS case for the VIN presented for this operation, requesting the over-the-air prompt
be enabled.
2. Measure and verify the 12-volt battery is at 12.6v minimum as a requirement.
3. This is a complete firmware over-the-air update (FOTA) KarmaeBay logo Sync intervention is not required.
If KarmaeBay logo Sync is believe to be required, contact TSS for guidance regarding the concern.
4. Once the vehicle has been power cycled the prompt will appear and accept this to begin the download
and subsequent update.
Updates:
In this baseline update, improvements and bug fixes have been introduced into the following modules.
1) DIS: New message provided under certain conditions.
2) Forced Drive mode under the described conditions below.
3) All other ECUs are carried over from BL1060

NOTICE!

The vehicle should have the High Voltage batteryeBay logo charged. The State of Charge is 42% or more
(verified in KarmaeBay logo Sync), when placed in Ready Mode, the vehicle generator may turn on at any
time during the flash process. It is mandatory the displayed range is twenty-five (25) miles of EV
range or greater before beginning the flash procedure.
KarmaeBay logo Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a KarmaeBay logo retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
KarmaeBay logo Bulletin is accurate at the date of publication. However, KarmaeBay logo Automotive regularly updates technical information. Please check with your KarmaeBay logo
Automotive Retailer and KarmaeBay logo Automotive service provider that the bulletin you intend to use contains the latest available information.

Page 1 of 12

November 2023

CC-23-00-02
Type: Baseline Release
Year: 2023
System: General Diagnosis

Title: Baseline 1065/1066 Update

Region: All

Applicability: MY20 Revero GT and GTS,
and MY21-MY23 GS-6 vehicles

Open a TSS case as normal follow provided instructions.
Verify current installed version of software in the TPI.
Settings >Vehicle > About
If it reads 21.32.43.1 or 21.32.43.3 (for GTS and GS-6s) do not proceed, this vehicle is updated to
BL1060 or 1061 Verify with TSS how to go forward
The chart below should guide you to view the Baseline level of the vehicle.
Settings >Vehicle > About
BL 1065 or BL1066

Displayed Version
21.32.43.2 (as above)

STEP 1

Check for any open bulletins which require completion

STEP 2

Read this BL1065 bulletin

STEP 3
STEP 4

Create TSS case,
Now Over-the-air Update can be sent to vehicle

Follow Instructions
provided by TSS

NOTICE!

STEPS MUST BE PERFORMED IN THIS ORDER TO AVOID SOFTWARE INSTALLATION ISSUES
KarmaeBay logo Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a KarmaeBay logo retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
KarmaeBay logo Bulletin is accurate at the date of publication. However, KarmaeBay logo Automotive regularly updates technical information. Please check with your KarmaeBay logo
Automotive Retailer and KarmaeBay logo Automotive service provider that the bulletin you intend to use contains the latest available information.

Page 2 of 12

November 2023

CC-23-00-02
Type: Baseline Release
Year: 2023
System: General Diagnosis

Title: Baseline 1065/1066 Update

Region: All

Applicability: MY20 Revero GT and GTS,
and MY21-MY23 GS-6 vehicles

REQUIREMENT: There is a component of this Baseline release which will be performed Over-the-Air.
This will require creating a technical services support (TSS) case as soon as the vehicle arrives at the
dealer. Please schedule this baseline install and begin the action early in the workday to allow
sufficient time to contact and activate this over the air update through the TSS group.

NOTICE!

The vehicle should have the High Voltage batteryeBay logo charged. The State of Charge is 42% or more
(verified in KarmaeBay logo Sync), when placed in Ready Mode, the vehicle generator may turn on at any
time during the flash process. It is mandatory the displayed range is twenty-five (25) miles of EV
range or greater before beginning the flash procedure.
Ensure the 12v battery needs to be at 12.6v minimum as measured.

Keep the hood closed when doing a Baseline
update for all Revero GT or GTS, and GS-6 (Fig 1).
Do not have a charger on the vehicle, unless
prompted during the update.

Fig 1

Ensure the electric range is at 25 miles or higher
in the displayed range gauge (Fig 2).

Fig 2

KarmaeBay logo Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a KarmaeBay logo retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
KarmaeBay logo Bulletin is accurate at the date of publication. However, KarmaeBay logo Automotive regularly updates technical information. Please check with your KarmaeBay logo
Automotive Retailer and KarmaeBay logo Automotive service provider that the bulletin you intend to use contains the latest available information.

Page 3 of 12

November 2023

CC-22-00-01
ALL vehicles below are not updated to BL1060 and will need to complete that update prior to this
(Baseline 1065) update.
50GK43SB9LA000027

50GK43SB4LA000095

50G6E4SS7MA000047

50G6E4SS3NA000077

50GK43SB8LA000035

50GK43SB3LA000122

50GK43SBXMA000183

50G6E4SS4NA000086

50GK43SB4LA000047

50GK43SB1LA000135

50GK43SB5MA000186

50G6E4SB6NA000087

50GK43SB0LA000062

50GK43SBXLA000151

50GK43SB7MA000187

50G6E4SSXNA000092

50GK43SB2LA000063

50GK43SB5LA000154

50GK43SB9MA000188

50G6E4SS1NA000093

50GK43SB5LA000073

50GK43SB7LA000155

50GK43SB9MA000191

50G6E4SL4NA000100

50GK43SB4LA000078

50G6E4SS9MA000017

50G6E4SS2NA000068

50GK43SB2LA000094

50G6E4SL1MA000022

50G6E4SS0NA000070

Vehicles below are not updated to BL1050 and will need to complete that update prior to updating to
BL060 and finally this (Baseline 1065) update.
50G6E4SS5MA000001

50GK43SB6LA000079

50GK43SB6LA000020

50GK43SB3LA000055

50G6E4SS5MA000046

Accept the prompt to perform the OTA, install, do not allow the vehicle to “sleep”. Leave a door open,
this is a easy way to prevent this (Fig. 3).
Fig 3

KarmaeBay logo Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a KarmaeBay logo retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in
the KarmaeBay logo Bulletin is accurate at the date of publication. However, KarmaeBay logo Automotive regularly updates technical information. Please check with your
KarmaeBay logo Automotive Retailer and KarmaeBay logo Automotive service provider that the bulletin you intend to use contains the latest available information.

CC-22-00-01
Only the affected vehicles below are subject to this (Baseline 1065) update
50GK43SB4LA000002

50GK43SB1LA000054

50GK43SB8LA000102

50GK43SB0LA000143

50GK43SB5LA000011

50GK43SB5LA000056

50GK43SBXLA000103

50GK43SB2LA000144

50GK43SB7LA000012

50GK43SB7LA000057

50GK43SB1LA000104

50GK43SB4LA000145

50GK43SB9LA000013

50GK43SB9LA000058

50GK43SB3LA000105

50GK43SB6LA000146

50GK43SB0LA000014

50GK43SB0LA000059

50GK43SB5LA000106

50GK43SB8LA000147

50GK43SB2LA000015

50GK43SB7LA000060

50GK43SB7LA000107

50GK43SBXLA000148

50GK43SB4LA000016

50GK43SB9LA000061

50GK43SB9LA000108

50GK43SB1LA000149

50GK43SB6LA000017

50GK43SB4LA000064

50GK43SB0LA000109

50GK43SB8LA000150

50GK43SB8LA000018

50GK43SB6LA000065

50GK43SB7LA000110

50GK43SB1LA000152

50GK43SBXLA000019

50GK43SB8LA000066

50GK43SB9LA000111

50GK43SB3LA000153

50GK43SB8LA000021

50GK43SBXLA000067

50GK43SB0LA000112

50GK43SB0LA000157

50GK43SBXLA000022

50GK43SB1LA000068

50GK43SB2LA000113

50GK43SB2LA000161

50GK43SB1LA000023

50GK43SB3LA000069

50GK43SB4LA000114

50GK43SB4LA000162

50GK43SB3LA000024

50GK43SBXLA000070

50GK43SB6LA000115

50GK43SB6LA000163

50GK43SB5LA000025

50GK43SB1LA000071

50GK43SB8LA000116

50GK43SB8LA000164

50GK43SB7LA000026

50GK43SB3LA000072

50GK43SBXLA000117

50GK43SBXLA000165

50GK43SB0LA000028

50GK43SB7LA000074

50GK43SB1LA000118

50GK43SB1LA000166

50GK43SB2LA000029

50GK43SB9LA000075

50GK43SBXLA000120

50GK43SB7LA000169

50GK43SB9LA000030

50GK43SB2LA000077

50GK43SB1LA000121

50GK43SB3LA000170

50GK43SB0LA000031

50GK43SB2LA000080

50GK43SB5LA000123

50GK43SB9LA000173

50GK43SB2LA000032

50GK43SB4LA000081

50GK43SB7LA000124

50GK43SB4LA000176

50GK43SB4LA000033

50GK43SB6LA000082

50GK43SB9LA000125

50G6E4SS7MA000002

50GK43SB6LA000034

50GK43SB8LA000083

50GK43SB0LA000126

50G6E4SS9MA000003

50GK43SBXLA000036

50GK43SBXLA000084

50GK43SB2LA000127

50G6E4SS0MA000004

50GK43SB3LA000038

50GK43SB1LA000085

50GK43SB4LA000128

50G6E4SS2MA000005

50GK43SB5LA000039

50GK43SB3LA000086

50GK43SB6LA000129

50G6E4SS4MA000006

50GK43SB1LA000040

50GK43SB5LA000087

50GK43SB2LA000130

50G6E4SS6MA000007

50GK43SB3LA000041

50GK43SB9LA000089

50GK43SB4LA000131

50G6E4SS8MA000008

50GK43SB5LA000042

50GK43SB5LA000090

50GK43SB6LA000132

50G6E4SSXMA000009

50GK43SB9LA000044

50GK43SB7LA000091

50GK43SB8LA000133

50G6E4SS6MA000010

50GK43SB0LA000045

12


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