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NHTSA ID Number: 10245169

Manufacturer Communication Number: TSB_BOD322

TSB/Document Date: 2023-12-05


Summary

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552) - This bulletin provides information to inspect the rear trunk lid chrome garnish trim and the C-Pillar(s) chrome garnish trim on certain 2023MY K5 (DL3a) vehicles produced from May 1, 2023 through September 29, 2023, which may be loose due to an insufficient lamination layer.


GROUP

MODEL

BOD

2023MY
K5 (DL3a)

NUMBER

DATE

322

November 2023

TECHNICAL SERVICE BULLETIN
SERVICE ACTION: TRUNK LID AND C-PILLAR
SUBJECT:

GARNISH INSPECTION & REPLACEMENT (SA552)

This bulletin provides information to inspect the rear trunk lid chrome garnish trim and the C-Pillar(s) chrome
garnish trim on certain 2023MY K5 (DL3a) vehicles produced from May 1, 2023 through September 29, 2023,
which may be loose due to an insufficient lamination layer. Follow the procedure outlined in this publication
to inspect the rear trunk lid chrome trim, and both left and right side C-pillar chrome trims, and replace the
affected rear trunk lid chrome trim and/or the (left and/or right side) C-Pillar(s) chrome trim on the applicable
vehicle. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.

 NOTICE
A Service Action is a repair program without customer notification that is performed during the
warranty period. Any dealer requesting to perform this repair outside the warranty period will
require DPSM approval.
Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty
Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are

available on KDealer+ (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report),
which includes a list of affected vehicles.
This issue number is SA552.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.

Page 2 of 6
SUBJECT:

TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552

Inspection Procedure:
1.

Using a non-marring plastic trim tool, carefully
pry ‘light’ upward pressure in between the rear
chrome trunk lid garnish rubber and the trunk
lid.

If the rear chrome trunk lid garnish is
not separated (loose) when inspected
(OK), then proceed to step 2.

If the rear chrome trunk lid garnish is
separated

(loose)

when

inspected

(NG), then refer to the rear trunk lid
garnish

by

referring

to

the

‘Replacement Procedure’ on page 3,
and proceed to step 2.

2.

Using a non-marring plastic trim tool, carefully
pry ‘light’ upward pressure in between the rear
C-Pillar chrome garnish rubber and the body.

If the rear chrome C-Pillar garnish is
not separated (loose) when inspected
(OK), then no further action is required
unless the rear trunk lid garnish
requires replacement.

If the rear chrome C-Pillar garnish is
separated

(loose)

when

inspected

(NG), then replace the rear trunk lid
garnish

by

referring

to

the

‘Replacement Procedure’ on page 4.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA552 K5 (DL3a) November 2023

Page 3 of 6
SUBJECT:

TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552

Replacement Procedure: (Trunk Lid Garnish)
1.

Remove the rear trunk lid garnish (A) by
referring to “Body (Interior and Exterior) →
Body Side Molding → Trunk Lid garnish →
Repair Procedures” in the applicable Shop
Manual in KGIS.

CAUTION
Carefully

remove

the

trunk

lid

garnish. The ‘new’ trunk lid garnish
‘gloss black’ trim DOES NOT come
painted. Be extra careful not to
scratch/damage when handling. If it
is damaged, the new part will need to
be painted to match and require
additional DPSM approval.
2.

Carefully place the removed rear trunk lid
garnish face down over a clean cloth to protect
the gloss black painted surface.

3.

Loosen the eight (8) chrome trim retaining
screws (X).

4.

Using a flat head screwdriver, detach/unlock
the eighteen (18) locking tabs to detach the
chrome trim from the gloss black trim.
TIP: Use your thumb to hold down the black
trim while lifting up using your other four
fingers while unblocking tabs.

5.

Repeat steps 2-4 on the ‘new’ trunk lid garnish
to separate the trim pieces.

 IMPORTANT
The removed black trim will need to
be reused as only the chrome trim is
being replaced.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA552 K5 (DL3a) November 2023

Page 4 of 6
SUBJECT:

6.

TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552
Take the ‘new’ chrome trim and attach to the
‘original’ removed painted gloss black trim.

7.

Reassemble the trunk lid garnish in the reverse
order of removal.

 NOTICE

Swap/replace any broken clips as needed.

Any broken clips can be replaced by
swapping over from the clips that
were attached to the new trim part.

8.

Carefully reinstall the reassembled rear trunk
lid garnish on the vehicle.

9.

Confirm it is not loose or detached.

Replacement Procedure: (C-Pillar Garnish)
1.

Replace the affected (Left and/or Right side)
rear C-Pillar garnish (B) by referring to “Body
(Interior and Exterior) → Quarter Fixed Glass →
Repair Procedures (C-Pillar Garnish, step 2)” in
the applicable Shop Manual in KGIS.

Note: The new C-Pillar garnish includes new
clips.
2.

Confirm it is not loose or detached.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA552 K5 (DL3a) November 2023

Page 5 of 6

TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552

SUBJECT:

AFFECTED VEHICLE RANGE:
Model

Production Date Range

K5 (DL3a)

May 1, 2023 to September 29, 2023

REQUIRED PART:
Part Name
C-Pillar Garnish
(Right Side)
C-Pillar Garnish
(Left Side)
Trunk Lid Garnish
(Rear)

Part Number

Figure

Qty.

87860 L2000

N/A

1

87850 L2000

N/A

1

87360 L3000

N/A

1

Note: The replacement part numbers will require a VIN entry for parts ordering. DO NOT order these parts for
stocking purposes, related to this Service Action. Supply is very limited. Until supply stabilizes, please confirm
part availability before scheduling customers. Please be sure to expedite warranty claim filing.

WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type

Causal P/N

Qty.

Repair

Labor Op

Op

Replacement

Description

Code

Time

P/N

(SA522)

87360 L3000

Inspection Only

230A35I0

0.3
M/H

Qty.

N/A

0

87360 L3000

1

87860 L2000

1

87850 L2000

1

(SA552)
Inspection +

87360 L3000

Trunk Lid Garnish

230A35R0

0.8
M/H

Replacement
V

0
87860 L2000

(SA552)
Inspection +
Right C-pillar Garnish

230A35R1

0.5
M/H

Replacement
(SA552)
87850 L2000

Inspection +
Left C-pillar Garnish

230A35R2

0.5
M/H

Replacement

Continued on page 4…
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA552 K5 (DL3a) November 2023

Page 6 of 6

TRUNK LID AND C-PILLAR GARNISH INSPECTION & REPLACEMENT (SA552

SUBJECT:

WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type

Causal P/N

Qty.

Repair

Labor Op

Op

Replacement

Description

Code

Time

P/N

(SA552)

87850 L2000

Inspection +
87850 L2000

Right and Left

230A35R3

C-pillar Garnish

0.6
87860 L2000

(SA552)

87360 L3000

Inspection +
Right C-pillar Garnish +

230A35R4

Trunk Lid Garnish

1.0
87860 L2000

(SA552)

0
87360 L3000

87360 L3000

Inspection +
Left C-pillar Garnish +

1

M/H

Replacement
V

1

M/H

Replacement

87360 L3000

Qty.

230A35R5

Trunk Lid Garnish

1.0

1

M/H
87850 L3000

Replacement

87360 L3000

(SA552)
Inspection +
87360 L3000

Right and Left
C-pillar Garnish +

230A35R6

1.1
M/H

87860 L2000

1

Trunk Lid Garnish
Replacement

87850 L2000

 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. KiaeBay logo retailers should reference
SA552 when accessing the KDealer+ system.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SA552 K5 (DL3a) November 2023

1

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TSB/Document ID: TSB_BOD322

Replacement Service Bulletin Number:

MFR Communication Date: 2023-11-07

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

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