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NHTSA ID Number: 10245168

Manufacturer Communication Number: TSB_BOD212_R1

TSB/Document Date: 2023-12-05


Summary

TECHNICAL SERVICE BULLETIN: PARTIAL SEATeBay logo TRACK REPLACEMENT FOR INOPERATIVE FRONT SEATeBay logo - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect and repair an inoperative front seateBay logo mechanism on some 2019-2024MY Forte (BDm) vehicles produced from June 18, 2018 through Present and some 2018-2023MY Rio (SC) vehicles produced from January 2, 2017 through August 16, 2023. Symptoms of an inoperative front seateBay logo include the inability of the seateBay logo to move forward and backward, which may be caused by a pin getting stuck on a rail.


GROUP

MODEL

BOD

2018-2023MY
Rio (SC) and
2019-2024MY
Forte (BDm)

NUMBER

DATE

212 (Rev 1, 11/02/2023)

March 2021

TECHNICAL SERVICE BULLETIN
SUBJECT:

PARTIAL SEATeBay logo TRACK REPLACEMENT
FOR INOPERATIVE FRONT SEATeBay logo

 NOTICE
This bulletin has been revised to include additional information. New/revised sections of this
bulletin are indicated by a black bar in the margin area.
This bulletin provides information to inspect and repair an inoperative front seateBay logo mechanism on some 20192024MY Forte (BDm) vehicles produced from June 18, 2018 through Present and some 2018-2023MY Rio
(SC) vehicles produced from January 2, 2017 through August 16, 2023. Symptoms of an inoperative front seateBay logo
include the inability of the seateBay logo to move forward and backward, which may be caused by a pin getting stuck
on a rail. To address this concern, follow the procedure outlined in this publication to inspect the seateBay logo track,
and replace the faulty rail instead of replacing the whole seateBay logo track mechanism. Before conducting the
procedure, verify that the vehicle is within the production range listed in this bulletin.

 NOTICE
A Technical Service Bulletin is a field fix repair program without customer notification that may be
performed during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.

A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.

Page 2 of 9
SUBJECT:

PARTIAL SEATeBay logo TRACK REPLACEMENT FOR INOPERATIVE FRONT SEATeBay logo

Replacement Procedure:
1a.

Before proceeding with rail replacement,
identify the seateBay logo exhibiting the symptoms
described on page 1.

1b.

Remove the affected seateBay logo from the vehicle by

Forte

referring to the following chapters in the
applicable Shop Manual on KGIS.

SeateBay logo: Body (Interior and Exterior) →
Front SeateBay logo → Front SeateBay logo Assembly →
Repair procedures

Frame: Body (Interior and Exterior) →
Front SeateBay logo → Front

SeateBay logo Frame

Assembly → Repair procedures
WITH Height Adjustment

 NOTICE
Disassembly steps may vary slightly
depending on model and whether the

seateBay logo has a Height Adjustment option.
Refer to photos on the right.

WITHOUT Height Adjustment

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: BOD212 (Rev 1) Forte (BDm), Rio (SC) March 2021

Rio

Page 3 of 9
SUBJECT:

PARTIAL SEATeBay logo TRACK REPLACEMENT FOR INOPERATIVE FRONT SEATeBay logo

2a.

Disassemble seateBay logo track from seateBay logo.

2b.

Make sure seateBay logo track mechanism is in the
highest position: Only the middle pin (A) is up

A

as shown.
2c.

Pull up the slide lever (B) to confirm which rail
does not raise one of the three release pins.
Note: Rio shown at right (without height

B

adjustment).

3a.

Use the following criteria to identify which rail

OK

NG

(LH or RH) must be replaced.
• OK condition: When pulling up on the lever,
6 pins go up.
• NG condition: When pulling up on the lever,
at least 1 pin stays down.

 NOTICE
If at least one pin is stuck, proceed
with replacement. If all pins go up and
the track is not moving, replace the
complete seateBay logo track mechanism.

3b.

Once the NG rail is identified, proceed to the
next steps.

4.

Remove
screw (C).

the

plastic

trim

retaining

C

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: BOD212 (Rev 1) Forte (BDm), Rio (SC) March 2021

Page 4 of 9
SUBJECT:

5.

PARTIAL SEATeBay logo TRACK REPLACEMENT FOR INOPERATIVE FRONT SEATeBay logo
SeatseBay logo with Height Adjustment Option:
Unclamp torsion bar (D) with a flat-blade

D

screwdriver as shown.
Note: Be sure to only unclamp the bar - do not
remove it.

6.

Remove the three (3) rail retaining bolts (Front:

WITH Height Adjustment

E, slide: F, rear: G) to separate the rail from the
track mechanism.

G

F

WITHOUT Height Adjustment

G

E

F

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: BOD212 (Rev 1) Forte (BDm), Rio (SC) March 2021

E

Page 5 of 9
SUBJECT:

7.

PARTIAL SEATeBay logo TRACK REPLACEMENT FOR INOPERATIVE FRONT SEATeBay logo
Rio Only:
Remove the 4 bolts (H), then lift the metal
shield (I) and relax the suspension (J) to access
the side bolt (K).

I

J
H

K

8.

Disassemble the slide spring (L) from lever to
rail.

L

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: BOD212 (Rev 1) Forte (BDm), Rio (SC) March 2021

Page 6 of 9
SUBJECT:

9.

PARTIAL SEATeBay logo TRACK REPLACEMENT FOR INOPERATIVE FRONT SEATeBay logo
Insert new rail on track assembly and put lever
spring in the position shown.

10.

Install the rail bolts and torque to the

Without Height

With Height

specifications below.

Bolt

G

Height
Adjustment

Torque

Without

14-20 lb.ft

With

36-47 lb.ft

Front (E)

G

No.
1, 2

Rear (G)

36-47 lb.ft

3, 4

2.8-4.3 lb.ft

-

E

E

Both
Slide (F)

Both

F

With Height Adjustment Option:
Reassemble previously removed torsion bar.
Push down torsion bar (D) with a flat-blade
screwdriver, then hit gently with a rubber dead
blow mallet (M) to drive torsion bar in place.

D
M

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: BOD212 (Rev 1) Forte (BDm), Rio (SC) March 2021

Page 7 of 9
SUBJECT:

11.

PARTIAL SEATeBay logo TRACK REPLACEMENT FOR INOPERATIVE FRONT SEATeBay logo
Rio Only:
Reassemble

the

metal

shield

(I)

and

suspension (J) with the 4 bolts (H).

I

J
H

12.

Reinstall the plastic trim with the retaining
screw (C).

C

13.

Reassemble the seateBay logo and frame, then install
the seateBay logo assembly back into the vehicle in the
reverse order of removal.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: BOD212 (Rev 1) Forte (BDm), Rio (SC) March 2021

Page 8 of 9

PARTIAL SEATeBay logo TRACK REPLACEMENT FOR INOPERATIVE FRONT SEATeBay logo

SUBJECT:

AFFECTED VEHICLE RANGE:
Model

Production Date Range

Forte (BDm)

June 18, 2018 to Present

Rio (SC)

January 2, 2017 to August 16, 2023

REQUIRED PART:
Model

Part Name

Part Number

Applicable to Old P/N

Qty.

88600 M7000
88600 M7010
88600 M7020
RAIL ASSY - OTR, RH (HGT)

88650 M7015FFF

88600 M7030
88600 M7040
88600 M7050
88600 M7060
88600 M7110
88600 M7120

1

88600 M7130
88600 M7140
RAIL ASSY - INR, RH (HGT)

88650 M7025FFF

88600 M7150
88600 M7160
88600 M7170

Forte

88600 M7180

(BDm)

88600 M7190
88600 M7070
RAIL ASSY - OTR, RH (N/HGT)

88560 M7035FFF

88600 M7080
88600 M7090
88600 M7100
88600 M7200

RAIL ASSY – INR, RH (N/HGT)

88560 M7040FFF

1

88600 M7210
88600 M7220
88600 M7230
88500 M7000

RAIL ASSY – INR, RH (N/HGT)

88550 M7015FFF

88500 M7010
88500 M7020
88500 M7030

RAIL ASSY - INR, LH (HGT)

88550 M7025FFF

1

88500 M7040
88500 M7050

RAIL ASSY - OTR, LH (HGT)

88550 H9016FFF

RAIL ASSY - INR, LH (HGT)

88550 H9026FFF

RAIL ASSY - OTR, RH (N/HGT)

88560 H9036FFF

88500 H9010
88500 H9510

Rio
(SC)

1

88500 H9520
88600 H9000
88600 H9010
88600 H9100
88600 H9110

RAIL ASSY – INR, RH (N/HGT)

88560 H9046FFF

88600 H9130
88600 H9140

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: BOD212 (Rev 1) Forte (BDm), Rio (SC) March 2021

1

Page 9 of 9
SUBJECT:

PARTIAL SEATeBay logo TRACK REPLACEMENT FOR INOPERATIVE FRONT SEATeBay logo

WARRANTY INFORMATION:
N Code: I85 C Code: ZZ3
Model

Claim
Type

Causal P/N

Qty.

Repair

Labor Op

Op

Replacement

Description

Code

Time

P/N

Qty.

88650 M7015FFF
88650 M7025FFF
Forte

88600

(BDm)

M7010

88560 M7035FFF

0

88560 M7040FFF
SeateBay logo Rail from

W

SeateBay logo Track

88650F01

Replacement

1.0
M/H

1

88550 M7015FFF
88550 M7025FFF
88550 H9016FFF

Rio

88600

(SC)

H9100

0

88550 H9026FFF
88560 H9036FFF

1

88560 H9046FFF

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: BOD212 (Rev 1) Forte (BDm), Rio (SC) March 2021

1

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TSB/Document ID: TSB_BOD212_R1

Replacement Service Bulletin Number:

MFR Communication Date: 2023-11-02

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

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