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NHTSA ID Number: 10245147

Manufacturer Communication Number: No. 28-15

TSB/Document Date: 2023-11-08


Summary

Installation and conversion instructions for the rear seat entertainment


Installation and Conversion Instructions

Cayenne (92A)
28/15

ENU

9194

9

PorscheeBay logo Rear Seat Entertainment IV (PRSE IV)

Revision:

This bulletin replaces bulletin Group 9 28/15, dated November 10, 2015.

Model Year:

As of 2011 up to 2015

Concerns:

ONLY for vehicles with PorscheeBay logo Rear Seat Entertainment (PRSE) based on the 3rd generation

Cause:

Retrofitting

Notes:

If necessary, PorscheeBay logo Rear Seat Entertainment (PRSE) from the 3rd generation against a PRSE of the
latest generation (4th generation  Figure 1).

Figure 1
Compared to the PRSE of the 3rd generation, the new PRSE system offers the following enhanced
features:







1

Larger TFT display (10.1 inches instead of 7 inches) with HD resolution (1280 x 800 pixels)
Additional multimedia interfaces: SD card and HDMI (previously only USB)
Bluetooth and WiFi wireless interfaces
Television1
Video streaming on second screen using CrossLink
Integrated camera and internal flash memory (16 GB)
Apple license chip and Parot ASTEROID Market apps
ONLY if TV tuner (I-No. QV1/QV5) is installed in the vehicle. The TV channel can be selected/changed
ONLY on the PorscheeBay logo Communication Management (PCM) system (I-No. 7T1)!

Tequipment

Oct 19, 2023
Page 1 of 31

9

Cayenne (92A)
9194

ENU

Installation and Conversion Instructions

28/15

Information
The following functions are NO longer supported:

Perform system software update “over the air”. The servers are no longer active.

“Internet” app, as the version of the browser on the devices cannot be updated.

Information
Please inform the customer of this accordingly.

Parts Info:

970.044.901.00

PorscheeBay logo Rear Seat Entertainment (4th generation), set

Also order the following if necessary:
970.558.316.00

1x

 Wireless (Bluetooth) headphones in transport box, incl. USB
charging cable

Parts list:

Figure 2

Materials:

Oct 19, 2023
Page 2 of 31

———

2x

———

2x

970.558.314.00

1x

Display unit with 16 GB memory, housing painted black  Figure
2 -1USB stick with music meta database (GraceNote), similar to illustration  Figure 2 -2Operating instructions (Quick Start Guide), not shown

———

——

Cleaning cloth (commercially available)

Tequipment

Installation and Conversion Instructions
Tool:

Cayenne (92A)
28/15

ENU

9194

9

Drift punch/pin punch, ∅ 2 mm
Flashlight

Assembly:

1

Replace display unit (3rd generation) with the new display unit
1.1

Connect a battery charger.  Workshop Manual '2X00IN Battery trickle charge'

NOTICE
Display unit installed/removed/operated incorrectly

Risk of damage to the surface/leather on front seat or display unit

Risk of damage to the display unit screen

Risk of damage to electric lines

Do not use sharp-edged tools for installing/removing the display unit.

Do not press the screen when installing the display unit.

Check that the electric plug connection is connected securely when installing the display unit.

Check that the line is routed correctly when installing the display unit.
1.2

Release display unit (3rd generation) at the
left/right-hand side.
1

– Left/right bore

1.2.1

Guide a suitable tool (e.g. a small
screwdriver, 2-mm drift punch) into
a bore (left/right) on the underside
of the display unit ( Figure 3 -1-).

1.2.2

Carefully press/swivel the tool out
slightly ( Figure 3 -A-) and pull the
display unit off the back of the front
seat backrest slightly on this side at
the same time ( Figure 3 -B-).

1.2.3

Repeat these steps on the other
side (left/right) of the display unit.
Figure 3

Tequipment

Oct 19, 2023
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9

Cayenne (92A)
9194

ENU

Installation and Conversion Instructions

28/15

1.3

Carefully pull the display unit (3rd generation)
and bolts ( Figure 4 -1-) completely off the
back of the seat backrest.
1
2

1.4

Bolt
– Electric plug

Disconnect electric plug connection (
Figure 4 -2-).

Figure 4
NOTICE
Display unit installed/removed/operated incorrectly

Risk of damage to the surface/leather on front seat or display unit

Risk of damage to the display unit screen

Risk of damage to electric lines

Do not use sharp-edged tools for installing/removing the display unit.

Do not press the screen when installing the display unit.

Check that the electric plug connection is connected securely when installing the display unit.

Check that the line is routed correctly when installing the display unit.

Oct 19, 2023
Page 4 of 31

Tequipment

Installation and Conversion Instructions
1.5

Cayenne (92A)
28/15

ENU

9194

9

Install new display unit
1
2
3
4

ConnectoreBay logo strip for display unit
– Sockets on back of front seat
backrest
– Display unit bolts
Socket on back of front seat
backrest

1.5.1

Connect electric plug connection
( Figure 5 -Arrow-).

1.5.2

Align display unit bolts ( Figure 5
-3-) with the sockets on the back of
the front seat backrest ( Figure
5 -4-) and guide them into the
sockets.
Make sure that the electric plug
connection does not become
Figure 5
loose. Check that the line is routed
correctly and press the connectoreBay logo strip towards the sockets again if necessary.

1.6

1.5.3

Carefully push the display unit
towards the front seat backrest (
Figure 6 -Arrow-) until the locking
mechanism (left/right) engages
securely.

1.5.4

Check that the display unit is
installed securely on the front seat
by pulling on it carefully.

Repeat steps 1.2 to 1.5 on the other side of
the vehicle.

Information
The following steps can be carried out in parallel on
the second display unit.

Figure 6

Tequipment

Oct 19, 2023
Page 5 of 31

9

Cayenne (92A)
9194

ENU

2

Installation and Conversion Instructions

28/15

Configure the new display unit
2.1

Preliminary work
1
2
3
4
5
2.1.1

– ON/OFF button
– HOME button (press to return to the
start screen)
– HDMI port
– USB port 1
– USB port 2 (use for software update)
Switch on PRSE display unit. To do
this, press the ON/OFF button (
Figure 7 -1-) for max. 1 second (
Brief operating instructions - PRSE).
The PORSCHEeBay logo Crest and
“Exclusive” logo and then the
silhouette of the vehicle appear on
the screen.
Figure 7

2.1.2

The start screen ( Figure 8)
showing the 6 applications appears
after approx. 5 seconds.
– Internet is NO longer
supported.

Figure 8
2.1.3

Select “Settings” ( Figure 9).
– Internet is NO longer
supported.

Figure 9
Oct 19, 2023
Page 6 of 31

Tequipment

Installation and Conversion Instructions
2.1.4

Cayenne (92A)
28/15

ENU

9194

9

Select “Network” in the footer (
Figure 10 -1-).
1
2
3

– “Network
– “WiFi” option
– Switch WiFi on/off

Select “WiFi” (“Wireless Local Area
Network – WLAN”) and tick the
relevant box ( Figure 10).

Figure 10
2.1.5

Select “Bluetooth” and tick the
relevant box ( Figure 11).
1
2
3

– “Network” option
– “Bluetooth” option
– Switch Bluetooth on/off

Figure 11
2.1.6

Select “System” in the footer (
Figure 12 -1-)
1
2
3
4




“System” option
Software version
“Change Language” option
BACK button

The “System Info” option with the
software version appears on the
screen. The user language can also
be changed here ( Figure 12).
Figure 12

Tequipment

Oct 19, 2023
Page 7 of 31

9

Cayenne (92A)
9194

ENU

Installation and Conversion Instructions

28/15
2.1.7

Select the “Protected area” option:
Tap the PorscheeBay logo Crest 5 times in
quick succession ( Figure 13).

1234

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TSB/Document ID: No. 28-15

Replacement Service Bulletin Number:

MFR Communication Date: 2023-10-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL:INFOTAINMENT

MFR Component System:

MFR Component Subsystem:


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