Technical product information
Topic
Market
area

Front centre console lid (cup holder assembly) fails to latch/unlatch
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley

Brand
Transaction
2051937/9
No.
Level
EH
Status
Approval
Release
date
New customer code

Object of complaint
Complaint type
Position
body fixtures and fittings -> trays, storage compartments, handles
component / consumables
body fixtures and fittings -> operation of storage compartments, trims functionality

Vehicle data
New Continental GT/C and New Flying Spur
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*
ZG2*
ZG2*
ZG2*
ZG2*
ZG2*

MY
2018
2019
2020
2021
2022
2023
2024
2019
2020
2021
2022
2023
2024
2020
2021
2022
2023
2024

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

Documents
Document name
master.xml
beslux.pdf
molykote112highconsistencyvalvesealant.pdf
molykote_high-vacuum_grease_22-0911h-01.pdf
tdsg.beslux.pdf
vickerlube-fg-3hdc-grease-2-1.pdf

INTERNAL

Customer statement / workshop findings
Centre console storage box lid (cup holder assembly) fails to latch or unlatch

Technical background
Application of grease to both of the centre console storage box frame ribs (Figure 1) as described within the Measure section is required
CAUTION
specification sheets can be used

IMPORTANT: DO NOT USE ANY OTHER TYPE OF GREASE OTHER THAN THE TYPES THAT ARE LISTED WITHIN THE
ATTACHED SPECIFICATION SHEETS
•

The grease must be sourced locally from your consumables supplier
NOTICE

NOTE: Removal of the storage box linkage is not required when conducting the instructions within the Measure section

Figure 1

Production change
Should any issues be evident post the listed VCO’s please raise a DISS query before conducting any further work
•

New Flying Spur - SCBBK53S4PC010801

•

New Continental GT - SCBCX13S8PC010802

•

New Continental GTC - SCBDG4ZG4PC010806

Measure
Ensure all trim and leather components are suitably protected during this procedure as warranty payments will not be
considered for any damage of trim or leather components on or around the vicinity of the centre console
1) Remove the front centre console facia panel - Refer to Workshop manual Rep.Gr 68 - Front centre console facia panel - To remove and fit
IMPORTANT: Before applying the grease, the storage box and/or ribs must not be damaged/worn, the operative should also
confirm there is no evidence of liquid spillage (for example coffee/sugary deposits) on the mechanism, in this scenario the
mechanism/ribs must be thoroughly cleaned before applying the grease
2) Referring to Figure 2 - Using a suitable/clean brush - Apply a thin film of grease (as per the attached specification sheets) evenly to both ribs

INTERNAL

TIP: To ensure the even application of grease to both of the ribs - Push the heart curve to the highest and lowest points and apply the grease

Figure 2
3) On completion (grease applied to both ribs) - Check the storage box lid latches correctly by latching and unlatching the storage box lid 10
times
NOTICE
Technical DISS query and await feedback before conducting any further work
Or
Should the issue now be resolved - Refit the front centre console facia panel - Refer to Rep.Gr 68 - Front centre console facia panel - To remove
and fit
4) Once the front centre console has been refitted - Check the storage box lid latches correctly by latching and unlatching the storage box lid a
further 10 times

Warranty accounting instructions
Warranty Type
Labour Operation Code
Damage Service Number
Damage Code
Time

110 or 910
68 30 41 00
68 30
00 10
70 Time units

Parts information
Please see the attached specification sheets all grease must be sourced locally from your consumables supplier

INTERNAL

Transportation & Industrial

MOLYKOTE® High-Vacuum
Grease
Stiff, nonmelting silicone lubricating material
Features & benefits

Typical properties

• Reduces wear in plastic-to-metal and rubber-to-metal contact
• Low volatility
• Excellent resistance to water, chemicals, and high and low
temperatures
• Meets requirements of FDA 21 CFR 175.300

Specification writers: These values are not intended for use in
preparing specifications. Please contact your local MOLYKOTE®
sales representative prior to writing specifications on this product.
Standard(1)

Composition
• Silicone oil
• Inorganic thickener

Applications
Seals and lubricates chemical processing equipment. Lubricating
plug valves, control valves, flow meter bearings, ceramic plug
cocks, fire extinguisher valves, water treating equipment, synthetic
rubber gaskets and seals in high-temperature applications.
Sealing vacuum and pressure systems. Lubricating O-rings in
binoculars and telescopes; prevents fogging of delicate lenses.

Performance data
Solubility
MOLYKOTE® High-Vacuum Grease is insoluble in water,
methanol, ethanol, acetone, glycol and glycerine. It can be
dispersed in kerosene, Stoddard solvent, benzene, toluene, ethyl
ether or petroleum ether.
Chemical resistance
MOLYKOTE® High-Vacuum Grease is unaffected by most
vegetable and minerals oils, many organic compounds, and most
common gases. It is also resistant to most aqueous solutions of
inorganic salts and to dilute acids and alkalies. The suitability of
MOLYKOTE® High-Vacuum Grease should always be tested
before the material is adopted for regular use.

Handling precautions
PRODUCT SAFETY INFORMATION REQUIRED FOR SAFE
USE IS NOT INCLUDED IN THIS DOCUMENT. BEFORE
HANDLING, READ SAFETY DATA SHEETS AND CONTAINER
LABELS FOR SAFE USE, PHYSICAL AND HEALTH HAZARD
INFORMATION.

Test

Unit

Result

Color

White to gray,
translucent

Physical nature

Stiff
compound

ISO 2137

Penetration, unworked

mm/10

170 to 230

ISO 2137

Penetration, worked 60,
maximum

mm/10

300 ºC
Flash point: >200 ºC
Relative density: 0,8650 g/cm3 at 20 ºC
Hydrosolubility: INSOLUBLE
Auto-ignition temperature: N/A ºC
N.A./N.A. = Not Available/Not Applicable due to the nature of the product
9.2 Other information.
Kinematic viscosity: N/A cSt at N/A ºC
(*) Due to the characteristics of the product may have slight variations in its colour tone.

SECTION 10: STABILITY AND REACTIVITY.
10.1 Reactivity.
The product does not present hazards by their reactivity.
10.2 Chemical stability.
Unstable in contact with:
- Acids.
- Bases.
- Oxidizing agents.

SAFETY DATA SHEET
(in accordance with Regulation (EU) 2015/830)

95303-G. BESLUX XP-3012
Version: 1
Revision date: 14/02/2017

Page 5 of 7
Print date: 14/02/2017

10.3 Possibility of hazardous reactions.
In certain conditions this may cause a polymerization reaction.
10.4 Conditions to avoid.
Avoid the following conditions:
- Heating.
- High temperature.
- Contact with incompatible materials.
10.5 Incompatible materials.
Avoid the following materials:
- Acids.
- Bases.
- Oxidizing agents.
10.6 Hazardous decomposition products.
Depending on conditions of use, can be generated the following products:
- COx (carbon oxides).
- Organic compounds.

SECTION 11: TOXICOLOGICAL INFORMATION.
11.1 Information on toxicological effects.
There are no tested data available on the product.
Repeated or prolonged contact with the product can cause the elimination of oil from the skin, giving rise to non-allergic contact
dermatitis and absorption of the product through the skin.
Splatters in the eyes can cause irritation and reversible damage.
a) acute toxicity;
Not conclusive data for classification.
b) skin corrosion/irritation;
Not conclusive data for classification.
c) serious eye damage/irritation;
Not conclusive data for classification.
d) respiratory or skin sensitisation;
Not conclusive data for classification.
e) germ cell mutagenicity;
Not conclusive data for classification.
f) carcinogenicity;
Not conclusive data for classification.
g) reproductive toxicity;
Not conclusive data for classification.
h) STOT-single exposure;
Not conclusive data for classification.
i) STOT-repeated exposure;
Not conclusive data for classification.
j) aspiration hazard;
Not conclusive data for classification.

SAFETY DATA SHEET
(in accordance with Regulation (EU) 2015/830)

95303-G. BESLUX XP-3012
Version: 1
Revision date: 14/02/2017

Page 6 of 7
Print date: 14/02/2017

SECTION 12: ECOLOGICAL INFORMATION.
12.1 Toxicity.
No information is available regarding the ecotoxicity of the substances present.
12.2 Persistence and degradability.
No information is available about persistence and degradability of the product.
12.3 Bioaccumulative potencial.
No information is available regarding the bioaccumulation of the substances present.
12.4 Mobility in soil.
No information is available about the mobility in soil.
The product must not be allowed to go into sewers or waterways.
Prevent penetration into the ground.
12.5 Results of PBT and vPvB assessment.
No information is available about the results of PBT and vPvB assessment of the product.
12.6 Other adverse effects.
No information is available about other adverse effects for the environment.

SECTION 13 DISPOSAL CONSIDERATIONS.
13.1 Waste treatment methods.
Do not dump into sewers or waterways. Waste and empty containers must be handled and eliminated according to current,
local/national legislation.
Follow the provisions of Directive 2008/98/EC regarding waste management.

SECTION 14: TRANSPORT INFORMATION.
Transportation is not dangerous. In case of road accident causing the product’s spillage, proceed in accordance with point 6.
14.1 UN number.
Transportation is not dangerous.
14.2 UN proper shipping name.
Description:
ADR: Transportation is not dangerous.
IMDG: Transportation is not dangerous.
ICAO/IATA: Transportation is not dangerous.
14.3 Transport hazard class(es).
Transportation is not dangerous.
14.4 Packing group.
Transportation is not dangerous.

SAFETY DATA SHEET
(in accordance with Regulation (EU) 2015/830)

95303-G. BESLUX XP-3012
Version: 1
Revision date: 14/02/2017

Page 7 of 7
Print date: 14/02/2017

14.5 Environmental hazards.
Transportation is not dangerous.
14.6 Special precautions for user.
Transportation is not dangerous.
14.7 Transport in bulk according to Annex II of MARPOL and the IBC Code.
Transportation is not dangerous.

SECTION 15: REGULATORY INFORMATION.
15.1 Safety, health and environmental regulations/legislation specific for the mixture.
The product is not affected by the Regulation (EC) No 1005/2009 of the European Parliament and of the Council of 16 September
2009 on substances that deplete the ozone layer.
The product is not affected by Directive 2012/18/EU (SEVESO III).
The product is not affected by Regulation (EU) No 528/2012 concerning the making available on the market and use of biocidal
products.
The product is not affected by the procedure established Regulation (EU) No 649/2012, concerning the export and import of
dangerous chemicals.
15.2 Chemical safety assessment.
There has been no evaluation a chemical safety assessment of the product.

SECTION 16: OTHER INFORMATION.
Complete text of the H phrases that appear in section 3:
H411

Toxic to aquatic life with long lasting effects.

Classification codes:
Aquatic Chronic 2 : Chronic effect to the aquatic environment, category 2
Aquatic Chronic 3 : Chronic effect to the aquatic environment, category 3
It is advisable to carry out basic training with regard to health and safety at work in order to handle this product correctly.
Abbreviations and acronyms used:
DMEL:
Derived Minimal Effect Level, exposure level corresponding to a low risk, that risk should be
considered a tolerable minimum.
DNEL:
Derived No Effect Level, level of exposure to the substance below which adverse effects are not
anticipated.
Key literature references and sources for data:
http://eur-lex.europa.eu/homepage.html
http://echa.europa.eu/
Regulation (EU) 2015/830.
Regulation (EC) No 1907/2006.
Regulation (EU) No 1272/2008.
The information given in this Safety Data Sheet has been drafted in accordance with COMMISSION REGULATION (EU) 2015/830
of 28 May 2015 amending Regulation (EC) No 1907/2006 of the European Parliament and of the Council on the Registration,
Evaluation, Authorisation and Restriction of Chemicals (REACH), establishing a European Chemicals Agency, amending Directive
1999/45/EC and repealing Council Regulation (EEC) No 793/93 and Commission Regulation (EC) No 1488/94 as well as Council
Directive 76/769/EEC and Commission Directives 91/155/EEC, 93/67/EEC, 93/105/EC and 2000/21/EC.
The information in this Safety Data Sheet on the Preparation is based on current knowledge and on current EC and national
laws, as far as the working conditions of the users is beyond our knowledge and control. The product must not be used for
purposes other than those that are specified without first having written instructions on how to handle. It is always the
responsibility of the user to take the appropriate measures in order to comply with the requirements established by current
legislation. The information contained in this Safety Sheet only states a description of the safety requirements for the
preparation, and it must not be considered as a guarantee of its properties.