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NHTSA ID Number: 10245086

Manufacturer Communication Number: 2060458.3

TSB/Document Date: 2023-11-08


Summary

Water Ingress onto the front reading light Customer Statement: -Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor.


Technical product information
Water ingress onto the front reading light
Australia E04 BentleyeBay logo rest Asia and Australia (6E04),China 723 VolkswageneBay logo (Anhui) Automotive CO (6723),China 796 VWeBay logo Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 BentleyeBay logo rest Europe (6E02),Japan E03 BentleyeBay logo Japan (6E03),Korea, (South) E08
BentleyeBay logo South Korea (6E08),United Arab Emirates E06 BentleyeBay logo Middle East and Africa (6E06),United Kingdom E01 BentleyeBay logo UK
(6E01),United States E05 BentleyeBay logo USA and rest America (6E05)
BentleyeBay logo

Topic
Market
area

Brand
Transaction
2060458/3
No.
Level
EH
Status
Approval
Release
date
New customer code

Object of complaint
Complaint type Position
roof systems, special installations -> panoramic sliding sunroof leaks
roof systems, special installations -> sliding/tilting sunroof
leaks

Vehicle data
Bentayga Series
Sales types
Type
4V1*
4V1*
4V1*
4V1*
4V1*
4V1*
4V1*
4V1*
ZV1*
ZV1*

MY
2017
2018
2019
2020
2021
2022
2023
2024
2023
2024

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

Documents
name

INTERNAL

Customer statement / workshop findings
Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor.

Technical background
A water drop can get onto the guide rail instead of the water flow area of the guide rail. The water runs forwards to the guide tube of the
operating cable and from there onto the electric drive.

Production change
Change of the foam pad and its bonding, the change is in preparation.

Measure
Note: The following repair instructions must be carried out on the left and right hand side of the guide rail.
Remedy - Manually attach 2 adhesive beads to the guide rail.
1) Completely open the front glass panel
TIP: Ensure the area in which the sealant is to be applied is clean and dry also ensure any other affected components are dry and not damaged,
should any issues be evident a new DISS query should be raised or the existing query should be updated ensuring all findings are clearly
identified and reported

Remove the inner sound insulation to make the cartridge easier to access/move

Pull the external seal with adhesive tape back (Figure 1) and press the wind deflector down. This can also be held in the lower position with
adhesive tape.

Figure 1
2) Figures 2 (red lines) and 3 show the areas in which the adhesive beads have to be applied.

INTERNAL

Figure 2

Figure 3
The marked areas (red lines shown in Figure 2) have to be carefully cleaned with isopropyl D 009.401.04.
3) Then take the 1k window adhesive D 169.300.M1 and cut off the front cartridge nozzle diagonally, so that an opening of around 4mm is
created (Figure 4)

INTERNAL

Figure 4
4) Referring to Figure 5 - Push the cartridge nozzle to the foam at the rear and apply the two adhesive beads to the marked points (red lines
shown in Figure 2). Apply the diagonal adhesive bead at the front on the foam pad directly onto the channel to the foam pad and the guide rail.

Figure 5

Clean adhesive residues from the guide rail. The adhesive beads should only be on top of the guide rail.

Then remove the adhesive tape and fit the sound insulation. Close the glass panel.

5) Carry out a guided fault finding check to confirm there are no related DTC’s

Confirm the reading lights are operating to specification

Once the sealant has dried/cured - Check and confirm the water ingress issue is no longer evident

Warranty accounting instructions
Warranty type
Damage code
Damage service number
Labour
Labour operation code
Time

INTERNAL

910 or 110
00 50
60 39
60 39 41 00
20 Time units

Parts information
To obtained from your local AudieBay logo Retailer
Isopropyl D 009.401.04.
1k window adhesive D 169 300.M1

INTERNAL

1

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TSB/Document ID: 2060458.3

Replacement Service Bulletin Number:

MFR Communication Date: 2023-10-13

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

MFR Component Subsystem:


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