Technical product information
Topic
Market
area
Brand
Transaction
No.
Level
Status
Release
date

Bentayga Hybrid - Emission control system warning lamp illuminated within the DIP - Potential wiring clash condition
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
2065715/3
EH
Released for publishing
03-Oct-2023

New customer code
Object of complaint
Complaint type
Position
vehicle service -> vehicle diagnosis -> guided fault finding control units, services -> with event log entry
engine -> emission control
control units, services

Vehicle data
Bentayga - Hybrid
Sales types
Type
4V14F9
4V14F9
4V14F9
4V14F9
4V14F9
4V14F9

MY
2019
2020
2021
2022
2023
2024

Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*

Documents
Document name
master.xml

INTERNAL

Technical product information
Bentayga Hybrid - Emission control system warning lamp illuminated within the DIP - Potential wiring clash
condition

Transaction No.: 2065715/3
Release date: 03-Oct-2023

Customer statement / workshop findings
Customer statement
•

Emission control system warning lamp illuminated (Figure 1) within the Driver Information Panel (DIP)

Figure 1
Workshop findings
•

Various/numerous open circuit DTC’s evident within the Engine control unit (Address 001)

Technical background
VERY IMPORTANT: Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified
personnel
Prior to working on this vehicle the operative MUST refer to Rep.Gr 97 ensuring all safety precautions and guidelines are
adhered to
The issue described is evident on left hand drive vehicles only, in the event a similar issue is evident and the vehicle is right
hand drive the operative should raise a DISS query and await feedback before conducting any further work
•

Referring to the applicable Rep.Gr the operative should gain access to the location shown in Figure 2 (Underside of the dashboard left
hand side)

Figure 2
•

Check for damaged wiring/contact between the body/surrounding components and the wiring harness

In the event the issue is as described, the operative should carry out the instructions within the Measure section of this TPI
NOTE: Please be aware the wiring harness can contact the body/surrounding components however the actual symptom(s) may be different
depending on the wire(s) which are damaged/chaffed

Production change
Not applicable

Measure
VERY IMPORTANT: Hybrid vehicles use a High voltage system and MUST only be worked on by suitably qualified
personnel

INTERNAL

1) Using the applicable wiring diagram, conduct wiring integrity checks to confirm the wire(s) which are damaged/chaffed
TIP: Overlaying the suspected damaged wiring can be conducted to confirm the issue, the overlayed wiring MUST NOT be
left in place, all damaged wiring MUST be repaired as per all Elsa pro guidelines
2) Referring to Rep.Gr 97 - Repair the damaged wire(s)
3) Remove all sharp edges which could damage the main wiring harness
4) Reposition and secure the main wiring harness

Warranty accounting instructions
Diagnostic time
Warranty Type
110 or 910
Damage Service Number 97 09
Damage Code
00 25
Labour Operation Code 01 51 00 00
Time
Must not exceed 50 TU (as per ODIS log)
Time to conduct wiring repair(s)
Labour operation code 970941** NOTE: The last 2 digits ** and time units depend on number of cables repaired state ‘claim as per Elsa for
number of cables repaired’

INTERNAL