S
TECHNICAL SERVICE BULLETIN 23-2235
Front Seat Cushion Sagging - Built On Or Before 11-Feb-2021 02 October
This bulletin supersedes 22-2263.
Model:
Ford Built on or before 11-Feb-2021
2019-2021 Transit
Summary
This article supersedes TSB 22-2263 to update the Title, Issue, Action, Service Procedure, and Part List.
Issue: Some 2019-2021 Transit vehicles built on or before 11-Feb-2021 may experience a front seat cushion
sagging. The vehicle may also exhibit an illuminated air bag warning indicator with diagnostic trouble codes (DTCs)
B1408, B1405, B1407, BO001 and/or B0010 stored in the restraints control module (RCM). To correct this condition,
follow the Service Procedure to replace the suspension mat assembly and install additional webbing strap
assemblies to the seat frame.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
* 2019-2021 Transit
+ Built on or before 11-Feb-2021
+ At least one of the following conditions:
- Seat cushion sagging
- Illuminated air bag warning indicator with DTCs B1408, B1405, B1407, BO001 and/or BO010
Parts
LK4Z-61632A22-C Front Seat Cushion Repair Kit
LK4Z-6162948-A Front Seat Cushion Strap
CK4zZ-9961711-H Seat Track Assembly
LK4Z-144699-B Seat Airbag Harness a
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not
altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified
using the OASIS part coverage tool.
Labor Times
Description Operation Time
P No.
2019-2021 Transit: Retrieve DTCs, Install The Seat Cushion Service Kit In The Right Front 232235A, 1.0
Seat Includes Time To Remove And Install Seat (Can Be Claimed With Operation D And F) Hrs.
(Do Not Use With Any Labor Operations Outside Of This Article)
2019-2021 Transit: Retrieve DTCs, Install The Seat Cushion Service Kit In The Left Front Seat | 232235B 1.0
Includes Time To Remove And Install Seat (Can Be Claimed With Operation D Or E And F Or Hrs.
G) (Do Not Use With Any Labor Operations Outside Of This Article)

2019-2021 Transit: Retrieve DTCs, Install The Seat Cushion Service Kit In Both Right And Left | 232235C 1.7
Front Seats Includes Time To Remove And Install Seats (Can Be Claimed With Operation D Hrs.
Or E And F Or G) (Do Not Use With Any Labor Operations Outside Of This Article)
2019-2021 Transit: Additional Time To Be Used When Seat Track Assembly Is Replaced One 232235D 0.4
(1) Front Seat (Can Be Claimed With Operation A-C) (Do Not Use With Any Labor Operations Hrs.
Outside Of This Article)
2019-2021 Transit: Additional Time To Be Used When Seat Track Assembly Is Replaced Both 232235E 0.7
(2) Front Seats (Can Be Claimed With Operation C) (Do Not Use With Any Labor Operations Hrs.
Outside Of This Article)
2019-2021 Transit: Additional Time To Be Used When Seat Airbag Harness |s Replaced One 232235F 0.1
(1) Front Seat (Can Be Claimed With Operation A-C) (Do Not Use With Any Labor Operations Hrs.
Outside Of This Article)
2019-2021 Transit: Additional Time To Be Used When Seat Airbag Harness Is Replaced Both 232235G 0.2
(2) Front Seats (Can Be Claimed With Operation C) (Do Not Use With Any Labor Operations Hrs.
Outside Of This Article)
Repair/Claim Coding
Condition Code:
Service Procedure
1. Remove the affected driver seat track. Refer to Workshop Manual (WSM), Section 501-10A, starting with Step 2.
2. Inspect the seat airbag deployment circuit for damage as shown in Figure 1. If damage is present, replace the seat
airbag harness.
Figure 1
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3. Inspect the driver seat track assembly for damage. Is the driver seat track assembly damaged?
NOTE: Small cracks around the bolt are considered normal. (Figure 2)
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(1). Yes - replace the seat track assembly. Refer to WSM, Section 501-10A Front Seats > Removal and
Installation > Front Seat Track. Proceed to Step 5.
(2). No - proceed to Step 4.
4, Remove the damaged suspension mat assembly.
(1). Remove all wire harness attachments (fir trees) from the suspension mat assembly.
(2). Disengage the 3 suspension mat assembly forward attachments from the cushion pan. (Figure 3)
Figure 3

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(3) Remove ine tose mat assembly 3 rearward attachments. The suspension mat assembly has a snap fit
on the rear tube. (Figure
5. Install 2 webbing straps assemblies. Installation shown from the under-side of cushion assembly.
(1). With the red thread visible, route the end of the 1st webbing strap assembly without the metal ring between
the cushion pan and the front cross-car tube. (Figure 4)
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(2). Continue rearward and route the webbing strap assembly between the suspension mat assembly and the rear
tube. (Figure 5)
Figure 5

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(5). Repeat the process to install the second webbing strap assembly.
(6). The metal ring should be positioned forward in vehicle. (Figure 8)
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6. Install the new suspension mat assembly from the service kit.
(1). Locate the suspension mat to the cushion and webbing assembly.

. e rear tube verify one webbing is located between the left and center suspension attachment and the
2). At th tubs bbi located betw the left and te itachi it and th
other is between the center and right suspension attachment. (Figure 9)

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|. Apply force to secure the rear attachment features, attacnment feature isa snap-on.

3). Apply fe t th ittachi it feat itachi t feat

(4). Secure the front of the suspension mat to the retaining tabs on the cushion pan (no tools required). (Figure
10)
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(5). Verify the cross-car position of the webbings. The position should be aligned with the stud on the suspension
mat. (Figure 11)
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(6). Secure the wire harness(es) to the susp
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NOTE: Make sure all electrical harnesses hang below the webbing and not between the webbing and
suspension mat. When the final assembly is installed in the vehicle, it will have the suspension mat on top
(closest to the cushion), then the webbing straps, and then the wire harnesses on the bottom. (Figure 6)
7. Notch the cushion trim rear j-retainers for clearance to the webbings.
(1). Measure 1 3/4 in. (45 mm) and cut with a knife along the dotted line. (Figure 13)
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(2). Cut along the dotted line (Figures 14-15), perpendicular to the previous cut, so that the portion of the J
retainer in Figures 16 and 17 can be removed.
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8. Reinstall the affected driver seat track. Refer to WSM, Section 501-10A.
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All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.