NHTSA ID Number: 10244474
Manufacturer Communication Number: A0123882071791_1
TSB/Document Date: 2023-11-06
Summary
This bulletin provides information for when there is a vehicle start system warning displayed in the instrument cluster; DTC(s) P086D00, P086E00 stored in the ECM.
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TSB/Document ID: A0123882071791_1
Replacement Service Bulletin Number:
MFR Communication Date: 2023-10-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
MFR Component System:
MFR Component Subsystem:
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Technical Service Bulletin
01 Vehicle start system warning is displayed in cluster, DTC(s) P086D00, P086E00 stored in the ECM
01 23 88 2071791/1 October 24, 2023.
Model(s)
Year
Q3
2019 – 2020
A3, S3, and RS 3 2022 – 2023
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Condition
Customer statement:
• The message “Vehicle start system: fault. Please contact workshop” appears in the instrument cluster.
Workshop findings:
One or more of the following DTCs are stored in the engine control unit J623 (diagnostic address 0001) either as
static or intermittent:
• DTC P086D00: Neutral Position Sensor "A" Circuit High
• DTC P086E00: Neutral Position Sensor "A" Circuit Intermittent/Erratic
Technical Background
On vehicles manufactured within a specific period, the supply line to the gearbox neutral position sender G701
may be too short.
Production Solution
The length of the harness has been increased in production.
Service
Check the wiring at the gearbox neutral position sender G701 (Figure 1).
If one of the wires is damaged, repair all 3 wires using wire repair set VAS 1978 B.
© 2023 Audi
of America, Inc.
Page 1 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 1: G701 Wire damage.
Lengthen the 3 wires by 20 mm so that the problem cannot reoccur.
Warranty
Claim Type:
• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9713
Damage Code:
0029
Labor Operations: Remove and install noise insulation
Diagnostic Time:
Claim Comment:
1082 1900
See SRT with
associated
operations
Repair central wiring harness
9709 41xx
See SRT with
associated
operations
GFF
0150 0000
Time stated on the
diagnostic protocol
(Max 50 TU)
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2071791/1
© 2023 Audi
of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi
Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi
Warranty.
Required Parts and Tools
The part numbers mentioned in this TSB are different than the ones listed in ETKA. Only use parts listed
in this TSB, this includes superseding part numbers!
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the Repair
Manual
See ETKA/ELSA
000979034EA
Individual wire
2
000979940
3
3C0972741
Wiring seal
3
Tool Number
Tool Description
VAS 1978 B
Wire harness repair set
Additional Information
All parts and service references provided in this TSB (2071791) are subject to change and/or removal.
©2023 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2023 Audi
of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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