NHTSA ID Number: 10242148
Manufacturer Communication Number: NTB23-018E
TSB/Document Date: 2023-09-09
Summary
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
No Software History
Latest Software Version
80856035
F221
80856035
Infotainment UpdateLD001 (#1) &
LD001 (#1) &
F221
Software
LD002 (#2)
LD002 (#2)
Update Method
USB
USB
USB
Claims Information Identifier
CL1
CL4
CL1
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
33/78
912
IVI003
USB
CL3
3/8/23
NTB23-018E
2020-2021 Sentra (B18)
Model Name
Model Code
Model Year
Grade
Notes
2020
S
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Oldest
Software
History
2020
SV, SR
Sentra
B18
2021
S
2021
SV, SR
Built on or Before
March 17, 2021
2021
SV, SR
Built on or After
March 18, 2021
NTB21-066
SW Check 5
SW Check 4
Install 2
Install 4
3302
321
420
423
No Software
Updates Available
No Software
Updates Available
No Software
Updates Available
Latest Software Version
3128
Infotainment UpdateIVI3128
Software
Update Method
USB
Claims Information Identifier
CL7
Last Updated
3/8/23
4/12/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
34/78
550
AIVI21_550_B18
3/8/23
USB
CL2
3/9/23
NTB23-018E
2022-2023 Sentra (B18)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Oldest
Software
History
Sentra
B18
2022
S
2022
SV, SR
2023
S
2023
SV, SR
No Software Updates
Available
No Software Updates
Available
SW Check 4
Install 4
423
518
No Software Updates
Available
Latest Software Version
550
Infotainment UpdateAIVI21_550_B18
Software
Update Method
USB
Claims Information Identifier
CL2
Last Updated
3/8/23
3/9/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
35/78
3/8/23
NTB23-018E
2016-2018 Titan/Titan XD (A61)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Oldest
Software
History
Titan
A61
2016-2017
S, SV, Pro 4X
w/o Navi
2016-2017
SV, Pro 4X, SL,
PLT Res
w/ Navi
2018
S, SV, Pro 4X
w/o Navi
2018
SV, Pro 4X, SL,
PLT Res
w/ Navi
NTB19-087
SW Check 1
SW Check 1
Install 1
Install 1
F220
No Software Updates
Available
No Software History
No Software Updates
Available
Latest Software Version
F220
Infotainment UpdateF220
Software
Update Method
USB
Claims Information Identifier
CL4
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
36/78
F221
J-52812-11
USB
CL4
3/8/23
NTB23-018E
2019-2023 Titan/Titan XD (A61)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Titan
A61
2019
All
2022
All
2023
All
NTB22-060
NTB22-089
NTB19-087
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Oldest
Software
History
2020-2021
All
SW Check 5
SW Check 5
Install 2
Install 2
3506
3522
5319
No Software Updates
Available
Refer to NTB21-008
Latest Software Version
5328
5328 & 5338
Infotainment UpdateIVI5328
IVI5328
Software
Update Method
USB
USB
Claims Information Identifier
CL3
CL3
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
37/78
3/8/23
NTB23-018E
2015-2017 Versa Note (E12)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Oldest
Software
History
2015
Refer to NTB14-090 and
NTB15-011
Versa Note
E12
2016
2017
Refer to NTB15-011
No Software Updates Available
Latest Software Version
Infotainment Update-Software
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
38/78
3/8/23
NTB23-018E
2018-2019 Versa Note (E12)
Model Name
Model Code
Model Year
Grade
Notes
Versa Note
E12
2018
S, SV, SR
w/o touch
screen
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Oldest
Software
History
2018
S
w/o touch
screen, 4th
button on left
side is phone
icon
NTB19-095
2018
SV, SR
w/o touch
screen, 4th
button on left
side is back
icon
NTB19-095
2018
SR
2019
S
2019
SV, SR
NTB19-095
NTB19-095
SW Check 3
SW Check 3
SW Check 2
Install 3
Install 3
Install 2
w/ Navi
NTB19-095
601
603
No Software
Updates
Available
No Software
History
Latest Software Version
80856035
Infotainment UpdateLD001 (#1) &
Software
LD002 (#2)
Update Method
USB
Claims Information Identifier
CL1
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
80856035
LD001 (#1) &
LD002 (#2)
USB
CL1
3/8/23
No Software
Updates
Available
No Software
History
No Software
Updates
Available
39/78
810
IVI001
USB
CL3
3/8/23
NTB23-018E
2015-2017 Versa Sedan (N17)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Oldest
Software
History
2015
Versa Sedan
N17
2016
2017
Refer to NTB14-090
Refer to NTB15-011
No Software Updates Available
Latest Software Version
Infotainment Update-Software
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
40/78
3/8/23
NTB23-018E
2018-2019 Versa Sedan (N17)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
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TSB/Document ID: NTB23-018E
Replacement Service Bulletin Number:
MFR Communication Date: 2023-08-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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