News Channel Update |

Vehicle Compliance & Analysis

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers,
Service Managers, Parts Managers
RE: Emissions Recall Campaign Notification Replace Ignition Coils
MY21 C-Class (205 platform), CLA (118 platform), G-Class (463
platform), GLC (253 platform), GLA (247 platform) and GLE/GLS (167
platform)

FROM: Gregory Gunther, Senior Manager, Vehicle Compliance and
Analysis, Engineering Services
DATE: August 25, 2023

IMPORTANT EMISSIONS RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis

Mercedes-Benz USA, LLC
One Mercedes-Benz Drive

A Mercedes-Benz Group AG Company

Sandy Springs, GA 30328

770.705.0600

News Channel Update |

Vehicle Compliance & Analysis

Recall Campaign Launch Notification

August 25, 2023

Campaign No. :

CA DMV. :

Campaign Desc. :

2023070019

230719

21P1590207

Replace Ignition Coils

This is to notify you of an Emissions Recall Campaign LAUNCH notification to replace the ignition coils on 167 Model Year (“MY”) 2021 CClass (205 platform), CLA (118 platform), G-Class (463 platform), GLC (253 platform), GLA (247 platform) and GLE/GLS (167 platform)
vehicles. A customer notification letter will be mailed to customers advising of this emissions recall, which may generate questions.
Affected VINs will be flagged in VMI as “OPEN” on August 25, 2023.

Background

Issue

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined
that on certain Model Year 2021 C-Class (205 platform), CLA (118 platform), G-Class (463
platform), GLC (253 platform), GLA (247 platform) and GLE/GLS (167 platform) vehicles, the
installed ignition coils may not correspond to current specifications. As a result, a misfire
could occur, followed by potentially reduced engine output, and illumination of the check
engine Malfunction Indicator Lamp (‘MIL’). This may also cause exhaust emissions to increase.

What We’re Doing

MBUSA will conduct a voluntary Emissions Recall Campaign in which an authorized MercedesBenz dealer will replace the ignition coils.

Parts

Parts are available and may be orderd as necessary.

Vehicles Affected

Vehicle Model Year(s)
Vehicle Model

2021
C/CLA/G/GLC/GLA/GLE/GLS (205/118/463/253/247/167 platforms)

Total Recall Population

167

Vehicle Populations

Notice to California Dealers: As required by 13 CCR 2117, a proof of correction (“POC”) certificate showing that the vehicle has been repaired
under this recall must be issued by the authorized service facility, and that such a certificate may be required by California as a condition of
vehicle re-registration or operation. Please reference this POC in the attached work instructions. Failure to complete this step may result
in fines and penalties and lead to customer dissatisfaction.

Next Steps/Notes
Customer Notification Timeline

A customer notification will be provided for this Emissions Campaign. Customer letters
will be mailed on September 08, 2023.

AOMS/SOMS

AOMs – This campaign may generate questions from your dealers. Please forward
this notice to your dealers ASAP.

While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer
satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

Mercedes-Benz USA, LLC
One Mercedes-Benz Drive

A Mercedes-Benz Group AG Company

Sandy Springs, GA 30328

770.705.0600

2

Campaign No. 2023070019, August 2023

TO:

ALL MERCEDES-BENZ CENTERS

SUBJECT:

Various Models
Model Year 2021
Replace Ignition Coils

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that
on certain Model Year 2021 C-Class (205 platform), CLA (118 platform), G-Class (463 platform),
GLC (253 platform), GLA (247 platform) and GLE/GLS (167 platform) vehicles, the installed ignition
coils may not correspond to current specifications. As a result, a misfire could occur, followed by
potentially reduced engine output, and illumination of the check engine Malfunction Indicator Lamp
(‘MIL’). This may also cause exhaust emissions to increase. MBUSA will conduct a voluntary
Emissions Recall Campaign in which an authorized Mercedes- Benz dealer will replace the ignition
coils.

Prior to performing this Campaign:


VMI must be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns, and perform accordingly.



Please review the entire Campaign bulletin and follow the repair procedure exactly as
described.

Approximately 167 vehicles are affected.
Order No. P-RC-2023070019

2
Replace Ignition Coils

Work Procedure
1. Replace all ignition coils.
Multiple engine variants are affected.
For basic data on model 118 with M139, see AR15.12-P-2003MFG.
For basic data on models 205 and 253 with M276, see AR15.12-P-2008MMV (left) and
AR15.12-P-2009MMV (right).
For basic data on model 463 with M177, see AR15.12-P-2008XGC (left) and
AR15.12-P-2009XGC (right).
__________________________________________________________________________________________________
Primary Parts Information
Qty.

Part Name

As required*
As required**
As required (2)

Ignition coil
Connector grease
Sealing ring for vehicle with M276

Part Number

*
A 002 989 08 08
A 025 997 47 45

* The replacement parts must be determined according to the equipment variant for the vehicle identification number via
the parts process in the Xentry Portal.
** Container to be used for 10 vehicles!
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage

Operation

Code

Number

02-0550
02-0550
15 902 07
02-0550
02-0550

Description

Replace all ignition coils
Model 118
Replace all ignition coils
Model 205
Replace all ignition coils
Model 253
Replace all ignition coils
Model 463

Labor Time
(hrs.)

0.7
0.7
1.1
1.5

Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.

P-RC-2023070019

3
The following step applies to California dealers only.
Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure 1. Fill in the blank areas of the label.
The campaign number for the California Proof of Correction is unique and must be entered as such (230719), your
dealer code, and the date of the repair, using a black permanent marker.
Note: Clean bonding surface prior to affixing label.

Figure 1
The following step applies to California dealers only.
Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) (Figure 2), after
you scan a completed form and attach to the RO. The recall number for the California Proof of Correction is unique
and must be entered as such (230719).

Figure 2
California Proof of Correction Parts Information
Qty.

Part Name

Part Number

1
1

Sheet (CA Dealers Only)
Label (CA Dealers Only)

A 000 584 42 14
A 000 584 54 13

Warranty Information (California dealers please submit under a separate claim)
Damage

Operation

Code

Number

212CA 00

02-0001

Description

Labor Time
(hrs.)

Apply Proof of Correction Label and completed Proof of Correction Certificate

0.1

P-RC-2023070019