NHTSA ID Number: 10241529
Manufacturer Communication Number: TSB 23-2258
TSB/Document Date: 2023-09-01
Summary
Some 2021-2023 E-Series vehicles may exhibit a lack of air flow due to an inoperative heating, ventilation, and air conditioning (HVAC) blower motor. This may be due to a damaged fuse F2 (50A) in the battery junction box (BJB). To correct the condition, replace the BJB and replace fuse F2 in the new BJB with the listed service replacement part.
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TSB/Document ID: TSB 23-2258
Replacement Service Bulletin Number:
MFR Communication Date: 2023-08-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MFR Component System:
MFR Component Subsystem:
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Ss
TECHNICAL SERVICE BULLETIN 23-2258
Lack Of Air Flow/HVAC Blower Motor Inoperative 15 August 2023
Model:
2021-2023 E-Series
Issue: Some 2021-2023 E-Series vehicles may exhibit a lack of air flow due to an inoperative heating, ventilation, and air conditioning (HVAC) blower
motor. This may be due to a damaged fuse F2 (50A) in the battery junction box (BJB). To correct the condition, follow the Service Procedure to replace the
BJB and replace fuse F2 in the new BJB with the listed service replacement part.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
+ 2021-2023 E-Series
+ Lack of air flow from inoperative blower motor and damaged fuse F2 in the BJB
Parts
Service Part Number | Quantity | Description Unit of Issue | Piece Quantity
14A068 1 Battery Junction Box - Refer To The Parts Catalog For The VIN Specific Application
KU5Z-14526-B 1 Fuse 1 1
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended
Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the
identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description Operation No. | Time
2021-2023 E-Series: Replace The BJB And Replace Fuse F2 (Do Not Use With Any Other Labor Operations) 232258A 0.3 Hrs.
Repair/Claim Coding
Causal Part: 14A068
Condition Code: | 28
Service Procedure
1. Disconnect the battery. Refer to Workshop Manual (WSM), Section 414-01.
2. Remove the BJB cover. (Figure 1)
Figure 1
419589
3. Using a 10mm socket, disconnect the single high current power wire. (Figure 2)
(1). Tighten to 93 Ib-in (10.5 Nm) during assembly
Figure 2
419590.
4. Using a pick tool, release the locking tabs holding the BJB to the bracket. (Figures 3-4)
Figure 3
419592
5. Lift the BUB from the bracket and remove the 3 wiring harness connectors. (Figure 5)
Figure 5
6. Replace the BJB reversing the removal procedure.
7. Remove fuse F2 and replace with the listed service replacement part. (Figure 6)
Figure 6
419594
8. Install the BUB cover.
© 2023 Ford
Motor Company
All rights reserved
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs.
these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-
yourselfers". Do not assume that a condition described affects your car or truck, Contact a Ford
or Lincoln
dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service
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