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NHTSA ID Number: 10241366

Manufacturer Communication Number: B410323

TSB/Document Date: 2023-08-28


Summary

The left front suspension's aluminum strut dome (general area circled) was incorrectly riveted to the body's wheel-well.


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TSB/Document ID: B410323

Replacement Service Bulletin Number:

MFR Communication Date: 2023-07-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SUSPENSION

MFR Component System:

MFR Component Subsystem:


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7/28/23, 11:32 AM

41 03 23_SERVICE ACTION: LEFT FRONT STRUT TOWER RIVETS

SIB 41 03 23
SERVICE ACTION: LEFT FRONT STRUT TOWER RIVETS

2023-07-19

THIS REPAIR IS MOBILE FRIENDLY

MODEL
E-Series
G20

Model Description
3 Series Sedan

Production Date
May 23, 2023 – June 8,
2023

AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary, or Warranty Vehicle Inquiry.
Please make sure you check your center’s inventory as soon as possible. You can see a list of affected
vehicles in Inventory Campaign Details (ICD) under ROSS.

SITUATION
The left front suspension’s aluminum strut
dome (general area circled) was incorrectly
riveted to the body’s wheel-well. Overtime,
corrosion can form around the rivet holes.
Structural integrity would thereby NOT be
reduced, because the primary strength of that
dome attachment is from structural adhesive.

CORRECTION
Cover each affected rivet head on the left front strut dome with a strong seam sealant.
The right front strut dome is not affected
Important Note: This repair may have already been performed at BMWeBay logo’s manufacturing plant. For this situation:
Inspect, no repair is necessary

PROCEDURE
1. Position the vehicle on a lift and raise it

to “chest-level”.

Copyright ©2023 BMWeBay logo of North America, Inc.
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41 03 23_SERVICE ACTION: LEFT FRONT STRUT TOWER RIVETS

(Optional) Remove the left front wheel.

If the wheel remains on the vehicle, turn it to the right.
Note: Neither the front nor rear sections of the wheel-well liner need to be removed. The rivets are
directly accessible.
1. View of the strut dome on an unassembled
body shell for clarity.

2. View of the strut dome on an assembled
vehicle for clarity.

Copyright ©2023 BMWeBay logo of North America, Inc.
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7/28/23, 11:32 AM

41 03 23_SERVICE ACTION: LEFT FRONT STRUT TOWER RIVETS

3. Using a small, long handled brush, apply a
small dab of sealant to the rivet head,
spreading it so that it extends to and contacts
the strut dome.

The total amount of sealant per vehicle is
a ball approx. the size of a large grape.
Note: The brush can be sourced
locally. Shorten the bristles if needed to
increase stiffness for ease of spreading
the sealant.
4. Apply the sealant to each of the seven rivets
shown in step 3.

5. Reassemble the vehicle if needed.

PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which considers specificCopyright
equipment©2023
and/or BMWeBay logo
options.
of North America, Inc.
about:blank

3/6

7/28/23, 11:32 AM

41 03 23_SERVICE ACTION: LEFT FRONT STRUT TOWER RIVETS

Part Number
83 42 5 A54 7B9,
Alternatively
83 19 5 A66 E25
81 22 9 407 533

Description
Sealant D2, or alternatively a BMWeBay logo-approved locally
sourced sealant such as offered by Wuerth or 3M if not
expired (290 mL)
Sealant D2 (300 mL cartridge)
Sikaflex 221 (300 mL)

Quantity
Sublet as needed
Sublet as needed
Sublet as needed

CLAIM INFORMATION
Reimbursement for this Service Action will be via normal claim entry utilizing the applicable work package
information below and when applicable, consumed materials in sublet.
Repair
Code:

0041230200

---

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Work Pkg

Labor
Operation

Description (Plus work)

Labor Allowance

#1

00 74 863

Inspect, and if necessary, seal the front left strut
tower rivets

3 FRU

Or:
The vehicle arrives at your center and this Service Action shows open (No other Main work will be
performed or claimed during this workshop visit)
Work Pkg

Labor
Operation

Description (Main work)

Labor Allowance

#2

00 74 220

Inspect, and if necessary, seal the front left strut
tower rivets

5 FRU

Only one of the flat rate labor operation codes listed above can be used for claim submission and reimbursement. Also, only
one Main work flat rate labor operation code can be claimed per workshop visit.

Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed (No repair/Repaired) in the RO technician
notes and the claim comments (For example: B41 03 23 WP 1, no repair is necessary or B41 03 23 WP 1, repair performed),
unless otherwise required by State law.

Sublet – Bulk Materials (With a Performed Repair, RO and Claim Comments Required)
Sublet Code
Up to $30.00
4

Reimbursement for the repair-related bulk materials (do not use
the BMWeBay logo part numbers for claim submission)

Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMWeBay logo part
numbers) is at the dealer net price amount for the proportional quantities used plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
about:blank

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket Copyright
to the Warranty
Department,
or use
the chat Inc.
available in the
©2023
BMWeBay logo of North
America,
4/6

7/28/23, 11:32 AM

Parts Feedback

41 03 23_SERVICE ACTION: LEFT FRONT STRUT TOWER RIVETS

Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

Copyright ©2023 BMWeBay logo of North America, Inc.
about:blank

5/6

7/28/23, 11:32 AM

41 03 23_SERVICE ACTION: LEFT FRONT STRUT TOWER RIVETS

Copyright ©2023 BMWeBay logo of North America, Inc.
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1


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