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NHTSA ID Number: 10240194

Manufacturer Communication Number: TSB 23-111

TSB/Document Date: 2023-08-02


Summary

Technical Service Bulletin (TSB) - Cracks in fiberglass may form at the upper corners of the off door side (ODS) and/or door side (DS) Front Slide-outs. Instructions on how to repair fiberglass cracks.


Slide-out Wall Crack Instructions
Bulletin Type:

TSB

Bulletin #(s):

23-111

Job Code(s):

9803588

Flat Rate(s):

Publication Date:

2 Slide-out Wall Repair
9803588A 4.0 HR. Labor
1 Slide-out Wall Repair
9803588B 2.0 HR Labor

Incident:
Affected Units:

July 2023

Make(s):

JaycoeBay logo, EntegraeBay logo Coach

Model(s):

Seneca XT (35L, 32U)
Accolade XT (35L, 32U)

Model Year(s):

2023

Cracks may form at the upper corners of the off door side (ODS) and/or door side
(DS) Front Slide-outs.
2023 Jayco 35L, 32U Seneca XT; 2023 EntegraeBay logo Coach 35L, 32U Accolade XT
Parts Kit 23-111JMA

Parts List:

Misc. Tools & Supplies:

35L (Driver and Passenger Slide-out)
88 - RIVET,POP STL .19X.55 OPEN END DOME (.251-.375 GRIP)
2 – BRACKET,SW 4.50X4.75X1.50 14GA STL LH WPC
2 – BRACKET,SW 4.50X4.75X1.50 14GA STL RH WPC
2 Foot – TAPE,FILM 01.50 TMRNL
2 Foot - COVER,SEAM BLK PLSTC FL 1.06 W/ADHBK
Parts Kit 23-111JMB
32U (Driver Slide-Out)
44 - RIVET,POP STL .19X.55 OPEN END DOME (.251-.375 GRIP)
1 – BRACKET,SW 4.50X4.75X1.50 14GA STL LH WPC
1 – BRACKET,SW 4.50X4.75X1.50 14GA STL RH WPC
1 Foot – TAPE,FILM 01.50 TMRNL
1 Foot - COVER,SEAM BLK PLSTC FL 1.06 W/ADHBK
Screwgun with Square Bit
Drill with 3/16” Drill Bit
Putty Knife
Rivet Gun
Rubber Mallet
Oscillating Saw
Caulk Gun
Clear Silicone Sealant
Quad Max Sealant

23-111_TSB Slide-out Wall Crack Repair

July 2023

Page 1 of 5

SLIDE-OUT WALL CRACK INSTRUCTIONS
In-Wall Slide-out Repair
1.
2.

3.

Slide the rubber bulb seal away from the corner and remove the fasteners. (Figure 1)
At the front of the slide-out, cut the vinyl board from the slide-out opening to the roof with an oscillating saw. The
rear should not need to be cut. (Figure 2)
a. NOTE: When cutting the vinyl board, caution should be used to ensure the aluminum tube is NOT cut.
Utilize a putty knife to smooth out the cut and apply seam tape. (Figure 3)

Fig. 1

4.
5.
6.

Fig. 2

Fig. 3

Apply sealant to the back side of the right hand corner bracket. (Figure 4)
With the assistance of a rubber mallet, install the corner bracket. (Figure 5)
With the corner bracket flush to the sidewall, drill 3/16” holes through the bracket, vinyl board and structural
aluminum tube in the opposite corners. (Figure 6)
a. NOTE: When drilling, only the interior side of the aluminum tube MUST be drilled.

Fig. 4

Fig. 6

Fig. 5

7.
8.

With a rivet gun secure rivets in the corners. (Figure 7)
Drill 3/16” holes through the bracket, vinyl board and structural aluminum tube all of the remaining holes in the
bracket.
a. NOTE: When drilling, only the interior side of the aluminum tube MUST be drilled.
9. With a rivet gun secure rivets in all remaining holes.
10. Re-secure the trim with the fastener previously removed and slide the bulb seal back to the corner. (Figure 8)

Fig. 7

Fig. 8

11. Repeat steps 1-10 on the opposite corners.

23-111_TSB Slide-out Wall Crack Repair

July 2023

Page 2 of 5

Above Floor Side Slide-out Repair
1.

Slide the rubber bulb seal away from the corner and remove the fasteners. (Figures 9A and 9B)

Fig. 9B

Fig. 9A

2.
3.
4.

5.

Fold the trim out of the way.
Using a putty knife, pry the wiper seal from the slide-out opening in the corner.
At the front of the slide-out, cut the vinyl board from the slide-out opening to the roof with an oscillating saw. The
rear should not need to be cut. (Figure 10)
a. NOTE: When cutting the vinyl board, caution should be used to ensure the aluminum tube is NOT cut.
Utilize a putty knife to smooth out the cut and apply seam tape. (Figure 11)

Fig. 10

6.
7.

Fig. 11

Apply sealant to the back side of the corner bracket. (Figure 12)
With the assistance of a rubber mallet, install the right hand corner bracket. If needed, use one of the #10 panhead
fasteners removed to fasten the bracket flush to the wall. (Figure 13A-13B)

Fig. 12

Fig. 13B

Fig. 13A

8.

23-111_TSB Slide-out Wall Crack Repair

July 2023

Page 3 of 5

9.

With the corner bracket flush to the sidewall, drill 3/16” holes through the bracket, vinyl board and structural
aluminum tube in the opposite corners. (Figure 14)
NOTE: When drilling, only the interior side of the aluminum tube MUST be drilled.

10. With a rivet gun secure rivets in the corners. (Figure 15A-15B)

Fig. 15A

Fig. 14

Fig. 15B

11. Drill 3/16” holes through the bracket, vinyl board and structural aluminum tube all of the remaining holes in the
bracket.
a. NOTE: When drilling, only the interior side of the aluminum tube MUST be drilled.
12. With a rivet gun secure rivets in all remaining holes.
13. Re-secure the trim with the fastener previously removed and slide the bulb seal back to the corner. (Figure 16)

Fig. 16

14. Re-peat steps 1-12 on the opposite corner.

Exterior Relief Cuts and/or Crack Repairs
1.
2.
3.

4.

Slide the rubber bulb seal away from the corner and remove the fasteners.
Using a putty knife, pry the wiper seal from the slide-out opening in the corner.
At the front of the slide-out, cut the exterior fiberglass from the slide-out opening to the upper gutter rail with an
oscillating saw. The rear should not need to be cut.
a. NOTE: When cutting the vinyl board, caution should be used to ensure the aluminum tube is NOT cut.
Utilize a putty knife, remove previously installed seal ¾ inch on each side of the cut. (Figure 17 – Dashed Area)

Fig. 17
Cut from slide-out opening to gutter rail

Remove previous sealants

23-111_TSB Slide-out Wall Crack Repair

July 2023

Page 4 of 5

5.
6.
7.
8.
9.
10.

Blow out the crack and area surrounding to remove loose debris.
Using a caulk gun, fill the cut with silicone sealant and scrape smooth with exterior wall.
Clean area on both sides of the cut with Pro Bond.
Remove the backing from the adhesion tape and apply black seam cover over the cut.
Re-secure the trim with the fastener previously removed and slide the bulb seal back to the corner.
Apply Quad Max sealant around rubber molding and seam cover. (Figure 18)

Fig. 18

Apply Quad Max Sealant

JaycoeBay logo’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined
by Jayco in our sole discretion. JaycoeBay logo reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. JaycoeBay logo designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify JaycoeBay logo, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.

903 South Main Street • P.O. Box 460 • Middlebury, IN 46540

23-111_TSB Slide-out Wall Crack Repair

July 2023

Page 5 of 5

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TSB/Document ID: TSB 23-111

Replacement Service Bulletin Number:

MFR Communication Date: 2023-07-28

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY:DOOR

MFR Component System:

MFR Component Subsystem:


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