•• PROTECTED
関係者外秘
•• PROTECTED
関係者外秘

TECHNICAL INSTRUCTIONS

FOR

23TJ01

Second Key Delivery Program

Multiple Models and Model Years

The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians
performing this recall are required to successfully complete the most current version of the E-Learning
course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair
performed correctly; technicians performing this repair are required to currently have completed all of
the following courses:
-TIC206a – Electrical Repair 1
It is the dealership’s responsibility to select technicians that have completed the above courses to
perform this repair. Carefully review your resources, the technician skill level, and ability before
assigning technicians to this repair. It is important to consider technician days off and vacation
schedules to ensure there are properly trained technicians available to perform this repair at all times.

•• PROTECTED
関係者外秘
•• PROTECTED
関係者外秘

I.

OPERATION FLOW CHART
Verify Vehicle Eligibility
1. Confirm vehicle VIN matches RO
2. Check Vehicle Inquiry System for
program eligibility

No further action required
Not Covered

Covered

Vehicle Immobilizer System New Key
Registration

Wireless Door Lock Control System New
Key Registration

Program completed, return vehicle to the
customer

II. IDENTIFICATION OF AFFECTED VEHICLES
1. CHECK VEHICLE FOR CAMPAIGN ELIGIBILITY
a. Compare the vehicles VIN to the VIN listed on the Repair Order to ensure they match.
b. Check the TIS Vehicle Inquiry System to confirm the VIN is involved in this program, and
that it has not already been completed.
Note: TMNA warranty will not reimburse dealers for repairs completed on vehicles that are not
affected or were previously completed, even by another dealer.

2

•• PROTECTED
関係者外秘
•• PROTECTED
関係者外秘

III. PREPARATION
A.

PARTS
•
•

B.

Reference CPOR system on Service Lane Portal. Use the Part Details tab and enter campaign code and
VIN to identify necessary parts for each VIN.
Be sure to verify you have the correct part number for the vehicle before you start programming.

TOOLS & EQUIPMENT
•

Techstream ADVi / Techstream 2.0 / Techstream Lite

IV. BACKGROUND
Due to unexpected supply chain issues, only one (1) Smart Key was included with the subject vehicles instead of
two (2) Smart Keys that are normally provided.

3

•• PROTECTED
関係者外秘
•• PROTECTED
関係者外秘

V.

WORK PROCEDURE
1. REGISTER THE NEW KEY
a. Register the new key following the instructions applicable
to the subject vehicle in the Repair Manual on TIS.
b. Click the link below to access the repair manual
instructions on TIS for registering a new key.

Mirai
RAV4
RAV4 HV
RAV4 Prime
Prius
Prius Prime
4Runner
C-HR
bZ4X
Venza HV

REGISTER NEW KEY
2022
2023
RM ID: RM100000001TAQP
RM ID: RM1000000028G3V
2023
RM ID: RM1000000021IYS
2023
RM ID: RM1000000021IYS
2023
RM ID: RM10000000214T7
2022
2023
RM ID: RM100000001FZQN
RM ID: RM10000000290CP
2022
RM ID: RM100000001I5BO
2023
RM ID: RM1000000025TW2
2022
RM ID: RM1000000015AXY
2023
RM ID: RM1000000020ZUF
2023
RM ID: RM1000000021UB9

4

•• PROTECTED
関係者外秘
•• PROTECTED
関係者外秘

◄ VERIFY REPAIR QUALITY ►
Confirm that the new and original key(s) function properly.

10. APPENDIX
A. CAMPAIGN DESIGNATION DECORDER

23TJ01
23

T

J

01

Year Campaign
is Launched

Vehicle Make

Field Action Category and Phase

Field Action Sequence

19 = 2019
20 = 2020
21 = 2021
22 = 2022
23 = 2023
Etc...

T = Toyota
L = Lexus

A = Safety Recall Remedy
B = Safety Recall Interim
C = Special Service Campaign
D = Limited Service Campaign
E = Customer Support Program
F = Emissions Recall
(May use other characters in unique cases)

01 = 1 st Field Action of the year
02 = 2 nd Field Action of the year
03 = 3 rd Field Action of the year
(The sequence is unique for each Field
Action category)
(May use other characters in unique
cases)

Examples:
19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019
20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in
2020
21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in
2021

5