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NHTSA ID Number: 10239092

Manufacturer Communication Number: FT5404E

TSB/Document Date: 2023-07-12


Summary

There is a potential restriction of fluid due to an improperly placed clamp which could cause the power steering system to not operate has intended.


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TSB/Document ID: FT5404E

Replacement Service Bulletin Number:

MFR Communication Date: 2023-07-07

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING

MFR Component System:

MFR Component Subsystem:


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FT5404

FAST TRACK
REFERENCE:

Nova BuseBay logo Manuals

SECTION:

09: Hydraulic system

RS NO:

MQR 7621-2642

APPLICATION DEADLINES:2024JL01
CLAIM REFERENCE NUMBER:WB5404

EFFECTIVE IN PROD.: LD64
SUBJECT:

Clamp on power steering hose

JUSTIFICATION:

There is a potential restriction of fluid due to an improperly placed clamp which could
cause the power steering system to not operate has intended.

LEVEL

DIRECT CHARGES

DESCRIPTION

LABOUR

MATERIAL

TIME

1

Verify that the clamp is installed properly.

Nova BuseBay logo

Nova BuseBay logo

10 min

2

If the clamp is crushing the hose (resticting the flow), the hose and
clamp needs to be replaced.

Nova BuseBay logo

Client*

1h10

* The cost of the material will be reimbursed when claiming for this service document.

MATERIAL REQUIRED PER VEHICLE
QTY

PART NO

REV.

DESCRIPTION

LEVEL 1

LEVEL 2 (only if required**)

1

N95797-02

Hose ASM (Engine & air brake)

2

N80726

Clamp Worm-Drive 16-27MM (# Prv 992082)

3.85 L

N30283

Castrol TRANSYND SYNTH ATF

Materials will be available within 107 days once your order has been placed.
To order, please contact novabus.parts@volvoeBay logo.com
Or by phone for CANADA 1-800-771-6682, for USA 1-877-999-8808
Specify document number, quantity of parts required and shipping address.
**Material identified in Level 2 is to be ordered only for vehicles that meet the criteria defined in Level 1.

DISPOSAL OF PARTS
REMOVED PARTS ARE:

DISCARDED
*

RETAINED

Yes

* Dispose of the unused parts and the defective parts in
accordance with local environmental standards in effect.

REVISION HISTORY
REV.

DATE

NR

2023JN09

CHANGE DESCRIPTION

Initial release

Signature numérique
Irina
de Irina Negoescu
Date : 2023.07.07
NQF772004 VERSION 3 Negoescu 10:46:54 -04'00'

APPROVED BY:

WRITTEN BY

André Pelletier

PAGE 1 OF 7

FT5404

FAST TRACK
CLIENT

ORDER

ROAD NUMBER

VIN (2NVY/4RKY...)

QTY

FROM

TO

FROM

TO

L82L5L9777539

L82L5L9777539

1

University of Vermont

LC87

New York City Transit New York - NYCT

LC78

9620

9620

L82L4L9777581

L82L4L9777581

1

New York City Transit New York - NYCT Demo

LD23

9621

9622

L82LXL9777634

L82L5L9777668

3

New York City Transit New York - NYCT

LC79

9623

9703

L82L1M9777782

L82LXM9777862

81

New York City Transit New York - NYCT

LC79

9704

9784

L82L1M9777863

L82L4M9777954

81

New York City Transit New York - NYCT

LD64

9785

9798

L82L0M9777871

L82L8M9777973

14

New York City Transit New York - NYCT

LD64

9800

9885

L82L1M9777975

L82L0M9778115

86

New York City Transit New York - NYCT

LD64

9889

9901

L82L8M9778119

L82L0M9778146

13

New York City Transit New York - NYCT

LD64

9903

9908

L82L4M9778148

L82L8M9778153

6

New York City Transit New York - NYCT

LD64

9910

9910

L82L1M9778155

L82L1M9778155

1

Milwaukee Wisconsin - electric Bus - LFS-e+

LE16

1000

1000

L82M4N9778290

L82M4N9778290

1

San Francisco California SFMTA - LFS-e+

LE39

5010

5010

L82M2N9778305

L82M2N9778305

1

Houston - Texas

LE77

3000

3000

L82M3N9778605

L82M3N9778605

1

PAGE 2 OF 7
NQF772004 VERSION 3

SRT

Installation …

WARNING

70 min

FAST TRACK

FT5404

SPECIAL INSTRUCTION / IMPORTANTE NOTICE

No

Tools Needed:

2
3

¼ inch drive in lb. torque wrench
3/8 inch drive ft lb. torque wrench, ½ inch drive torque wrench

FOLLOW1YOUR
INTERNAL SAFETY PROCEDURES.
3/8 drive 13mm socket, ¼ inch drive 10mm socket, 10mm open end wrench. ½ drive 1&1/8 crowfoot open end

Important notices

DESCRIPTION / WORK INSTRUCTION

Level 1 Inspected E-steering for potential restriction of fluid due to an improperly
placed clamp.
Step 1.

Inspection to verify the clamp is installed
properly and the black hydraulic hose is
routed properly and damage.

If the clamp is crushing the hose (restricting the flow), the hose and clamp needs to be replaced.

Service Instruction QJ#:
MQR 7621-2642

PAGE 3 OF 7
NQF772004 VERSION 3

FAST TRACK

FT5404

Important notices

DESCRIPTION / WORK INSTRUCTION

Level 2 Hose and clamp replacement if damage hose or if clamp is improperly
installed.

Step 1. Located in the battery box and Disconnect
the 24v power to the bus then Place a
lockout / tagout to the switch.

Step 2. Located on the street side front compartment
open the door and with square key and with
a 13mm wrench Loosen the 13mm bolt
swing bolt down and then with a square key
Turn the lock and Swing out the power
steering reservoir.

13mm bolt

Step 3. Remove the four-hose clamp bracket
hardware and bolts from the damage hose.
Do not discarded, will be used to secure
new hose..

Four-Hose
Clamp Bracket

Service Instruction QJ#:
MQR 7621-2642
PAGE 4 OF 7
NQF772004 VERSION 3

FAST TRACK

FT5404

Important notices

DESCRIPTION / WORK INSTRUCTION

Level 2 Hose and clamp replacement if damage hose or if clamp is improperly
installed.

Step 4. Place a drain pan under the damaged hose
located at the steering gear box and Remove
the hose from gear box, drain the oil from the
hose into the pan. Loosen clamp from the
other end of the hose and Remove hose.
Allow all oil to drain into pan. Discarded hose
and clamp.

Step 5. Install new hose (N95797-02) with new
clamp (N80726) on to the pump reservoir
piping ensuring the hose is past the raised
portion of the pipe. Place hose clamp 1mm
from the end of the hose and Torque clamp to
3.25 + 0.25 NM. or 27 to 31 lbs-in.

REF. AVT 0427
Service Instruction QJ#:
MQR 7621-2642
NQF772004 VERSION 3

PAGE 5 OF 7

FT5404

FAST TRACK
Important notices

DESCRIPTION / WORK INSTRUCTION

Level 2 Hose and clamp replacement if damage hose or if clamp is improperly
installed.

Step 6. Rout the hose through the four-hose clamp
brackets and hand tighten ensure the routing
is IAW Drawing 409347NB08E1. Secure
hose to the power steering gear box with
1&1/8 crowfoot. Torque hose ASM to gear
box to 48 lb-ft or 65 NM.

REF. Drawing 409347NB08E1

.

Step 7. Torque the four-hose clamp brackets to
10 + 1.5 NM or 84 to 102 lbs-in. Torque strip
nuts.

Step 8. Fill steering reservoir to max level mark
located on the reservoir with CASTROL
TRANSYND SYTH ATF N30283

Service Instruction QJ#:
MQR 7621-2642
NQF772004 VERSION 3

PAGE 6 OF 7

FAST TRACK

FT5404

Important notices

DESCRIPTION / WORK INSTRUCTION

Level 2 Hose and clamp replacement if damage hose or if clamp is improperly
installed.

Step 9. Place the main battery switch on and the
master run switch in the run position ( DO NOT
START ENGINE). Open the dash screen to
Test Sequence and then Power Steering Refill.
Fallow the instruction on the screen to refill the
power steering.
.

Step 9. Swing in the power steering reservoir carriereBay logo
and with a 13mm socket and torque wrench
Torque the bolt to 32 + 2 NM or 22 to 25
lbf- ft. Close and lock compartment door.

Service Instruction QJ#:
MQR 7621-2642
NQF772004 VERSION 3

PAGE 7 OF 7

1


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