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NHTSA ID Number: 10238748

Manufacturer Communication Number: No. 268-22

TSB/Document Date: 2023-07-06


Summary

Technical information for an activated warning message "power steering reduced" in conjunction with fault memory entry B200049.


Service

Technical Information

268/22 ENU

4890

4

Activated Warning Message “Power Steering Reduced” in Conjunction with Fault Memory
Entry “B200049” in Power Steering Control Unit (268/22)
Vehicle Type:

Cayenne (9YA / 9YB)

Model Year:

As of 2019 up to 2022

Concerns:

Power steering control unit

Cause:

Customers complain about an activated warning message “Power steering reduced” in the
instrument cluster.
The following fault memory entry is stored in the power steering gear control unit fault memory:

Action:

B200049 – coding (703680)

In the event of a customer complaint, check the power steering gear software status and depending on
the result re-program.

Required tools
Tool:

Battery charger with a current rating of at least 90 A, e.g. VAS 5908 battery charger 90A. For
further information about the battery chargers to be used, see the corresponding Workshop Manual.
 Workshop Manual '270689 Charging vehicle electrical system and battery'
9900 - PIWIS Tester 3/4 with PIWIS Tester software version 41.900.040 (or higher) installed

Checking the power steering gear software status
Work Procedure: 1

Connect a battery charger that is suitable for lithium starter batteries with a current rating of at least
90 A (e.g. battery charger 90 A) to the jump-lead starting terminals in the engine compartment.
For instructions, see:
 Workshop Manual '2706IN External power connection, jump-lead starting'

AfterSales

Jun 15, 2023
Page 1 of 5

4

Service

Technical Information

ENU 268/22

4890
2

Position the driver key in the rear area of the left
cupholder in the center console between the holding
struts (emergency start tray) in order to ensure a
permanent radio link between the vehicle and driver
key Emergency start tray.

3

Connect 9900 - PIWIS Tester 3/4 to the vehicle
communication module (VCI) via the USB cable.
Then connect the communication module to the
vehicle and switch on the PIWIS Tester.

4

Switch on the ignition.

5

On the PIWIS Tester start screen, call up the ‘Diagnostics’ application.

Emergency start tray

The vehicle type is then read out, the diagnostic application is started and the control unit selection
screen is populated.
6

Create Vehicle Analysis Log (VAL) using the PIWIS Tester. Mark the created vehicle analysis log with
“Pre-VAL” and return it with the PIWIS Tester after programming.

7

Select Power steering control unit.

8

Select ‘Extended identification’ menu.

9

Read out software status:
Software version:

Action:

0507 or higher

After the action, the power steering software status is current.
Continue fault finding by other means.

Less than 0507 and
Vehicle model year
2022 (N) – 2023 (P)

Re-program power steering control unit, vehicles from model year
2022 (N).
 Technical Information '2706IN Re-programming power steering
control unit, vehicles from model year 2022 (N)'

Less than 0507 and
Vehicle model year
2019 (K) – 2021 (M)

Re-program power steering control unit, vehicles from model years
2019 (K) – 2021 (M).
Technical Information '2706IN Re-programming power steering
control unit, vehicles from model years 2018 (J) – 2021 (M)'

Re-programming power steering control unit, vehicles from model year 2022 (N)
1

Jun 15, 2023
Page 2 of 5

The basic work procedure for programming a control unit is described in the Workshop Manual 
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester - section on “Programming”'.

AfterSales

Service

Technical Information

268/22 ENU

4890

4

Specific information on control unit programming in the context of this Technical Information:
Required PIWIS Tester software version:

41.900.040 (or higher)

Type of control unit programming:

Control unit programming using ‘Automatic
programming’ in the power steering control unit.
Power steering’ control unit –
‘Coding/programming’ menu – ‘Automatic
programming’.
Read and follow the information and instructions
on the PIWIS Tester during the guided
programming sequence.
During programming, the power steering control
unit is re-programmed and then automaticallyre-coded.

Programming sequence:

Do not interrupt programming and coding.
Once the control units have been programmed and
coded, you will be prompted to switch the ignition off
and then back on again after a certain waiting time.
Backup documentation of the new software versions
is then performed.

2

Programming time (approx.):

Programming takes up to 5 minutes, depending on
equipment.

Power steering data set programmed
during this programming:

Procedure in the event of error messages
appearing during the programming
sequence:

 Workshop Manual '9X00IN Basic instructions and

Procedure in the event of a termination in
the control unit programming:

Repeat control unit programming by restarting
programming.

0507

The software version information in the
programmed data record is based on the specified
PIWIS Tester software version. Please note that this
may be different in a later release.
procedure for control unit programming using the
PIWIS Tester - section on “Troubleshooting”'.

Carry out general reworking for control unit programming as described in  Workshop Manual
'9X00IN Basic instructions and work procedure for control unit programming using the PIWIS Tester “Reworking” section'.

AfterSales

Jun 15, 2023
Page 3 of 5

4

Service

Technical Information

ENU 268/22

4890

Re-programming power steering control unit, vehicles from model years 2019 (K) – 2021 (M)
Work Procedure: 1
Workshop

Carry out general preliminary work for control unit programming as described in 
Manual '9X00IN Basic instructions and procedure for control unit programming - “Preliminary Work”
section'.

2

The basic procedure for programming a control unit is described in the Workshop Manual 
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester - section on “Programming”'.
Specific information on control unit programming in the context of this Technical Information:

Required PIWIS Tester software release:

41.900.040 (or higher)

Type of control unit programming:

Control unit programming using the ‘Campaign’
function in the Additional menu on the PIWIS Tester by
entering a programming code.

Programming code:

B2S2M

Programming sequence:

Read and follow the information and instructions
on the PIWIS Tester during the guided programming
sequence.
During programming, the power steering control
unit is re-programmed and then automaticallyrecoded.
Do not interrupt programming and coding.
Backup documentation of the new software versions is
then performed.

Jun 15, 2023
Page 4 of 5

Programming time (approx.):

5 minutes

Software version programmed during
programming:

0507

The software version information in the programmed
data record is based on the specified PIWIS Tester
software version. Please note that this may be different
in a later release.

AfterSales

Service

Technical Information

268/22 ENU

Procedure in the event of a termination in the
control unit programming:



Procedure in the event of error messages
appearing during the programming
sequence:
3

4890

4

Switch ignition off and then on again.
Reading out and erasing fault memories. 
Workshop Manual '9X00IN Basic instructions and
procedure for control unit programming using the
PIWIS Tester - section on “Rework”'
Repeat control unit programming by restarting
programming.

 Workshop Manual '9X00IN Basic instructions and
procedure for control unit programming using the
PIWIS Tester - section on “Troubleshooting”'.

Carry out general reworking for control unit programming as described in  Workshop Manual
'9X00IN Basic instructions and work procedure for control unit programming using the PIWIS Tester “Reworking” section'.

Invoicing
For documentation and warranty invoicing, enter the working position and PCSS encryption specified
below in the warranty claim:
APOS

Labor operation

48900100

Check power steering gear

48902553

Programming power-steering gear

I No.

PCSS encryption:
Location (FES5)

48900

Power steering gear

Damage type (SA4)

1614

function not according to specification

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2023 PorscheeBay logo Cars North America, Inc.

AfterSales

Jun 15, 2023
Page 5 of 5

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TSB/Document ID: No. 268-22

Replacement Service Bulletin Number:

MFR Communication Date: 2023-06-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING

MFR Component System:

MFR Component Subsystem:


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