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NHTSA ID Number: 10238196

Manufacturer Communication Number: A9723962070488_1

TSB/Document Date: 2023-07-10


Summary

This bulletin provides repair information for when the rear parking aid, lane change assist, or rear lid power does not work due to chafing on the wiring harness.


Technical Service Bulletin
97 Rear parking aid, lane change assist or rear lid power opening does not work
97 23 96 2070488/1 June 5, 2023.
Model(s)

Year

A6

2019 – 2023

A6 allroad, and
S6

2020 – 2023

RS 6 Avant

2021 - 2023

VIN Range

Vehicle-Specific Equipment

All

Reinforced Bumper

Condition
Customer states: Customer states one or more of the following functions is inoperative:
• Rear parking aid does not work.
• Lane change assist does not work.
• Rear lid power opening does not work.
Workshop findings:
The customer concern is usually reproducible, various open circuit DTCs may be set based on the wire affected.

Technical Background
Environmental influences can cause damage to wiring at the coupling point on the rear left bumper TSFHL.

Production Solution
Not Applicable

Service

Page 1 of 5
© 2023 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Inspect connection point
TSFHL at the rear
bumper for damage
(Figure 1).
If damage is found, repair
the harness using the
following steps.
If no damage is found this
TSB does not apply, carry
out standard diagnosis.
Figure 1: Inspection point of TSFHL
Remove the cable tie
(yellow arrow in Figure 2).
Release T14mx
connector from its
mounting (green arrow in
Figure 2).
Repair damaged wires
using wiring harness
repair set VAS 1978 B/C.
Re-wrap the repaired
wiring harness with
adhesive tape
N 10729002.

Figure 2: Cable ties to be removed

Wrap tape so that it overlaps by 50% and stops 40 mm before T14mx connector housing (see original
wrapping in figure 1).

Page 2 of 5
© 2023 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
Secure protective sleeve
N 10892001 to T14mx
connector using cable tie
N 10623101 (yellow
arrow in Figure 3).
Wrap adhesive tape
N 10729002 around other
end of protective sleeve
several times. Protective
sleeve must not be
attached to wiring
harness with adhesive
tape.
Wrap three layers of
adhesive tape
N 10729002 underneath
cable tie N 90937701
(green arrow in Figure 3).

Figure 3: Completed repair of harness connection T14mx

Warranty
Claim Type:

• 110 Up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.

Service Number:

9759

Damage Code:

0033

Labor Operations:

Check bumper wiring harness

9759 0199

20 TU

Page 3 of 5
© 2023 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin

Diagnostic Time:

Repair wiring harness (depending on number
of wires)

9709 41xx

See SRT with
associated
operations

Modify bumper wiring harness

9759 4999

30 TU

GFF

0150 0000

Time stated on
the diagnostic
protocol (Max XX
TU

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

As per TSB 2070488/1
Claim Comment:
All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

See ETKA

Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual

See ETKA/ELSA

N 10892001

Protective sleeve

1

N 10623101

Cable tie

1

N 90937701

Cable tie

1

N 10729002

Adhesive tape

.2

Additional Information
All parts and service references provided in this TSB (2070488) are subject to change and/or removal.
©2023 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may

Page 4 of 5
© 2023 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Page 5 of 5
© 2023 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of
this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: A9723962070488_1

Replacement Service Bulletin Number:

MFR Communication Date: 2023-06-05

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: LANE DEPARTURE

MFR Component System:

MFR Component Subsystem:


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