NHTSA ID Number: 10238157
Manufacturer Communication Number: T-SB-0057-18
TSB/Document Date: 2023-06-26
Summary
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
T-SB-0057-18
Rev2
July 6, 2018
Immobilizer and Smart Key Reset
Service
Category
Vehicle Interior
Section
Theft Deterrent/Keyless Entry
Market USA
Applicability
YEAR(S)
MODEL(S)
1999 - 2021
4Runner
2017 - 2021
86, Prius Prime, Yaris THAIProd
2013 - 2018
Avalon HV
1998 - 2018
Avalon
2017 - 2022
C-HR
2007 - 2023
Camry HV
1998 - 2023
Camry
2005 - 2019
Corolla
2008 - 2014
FJ Cruiser
2006 - 2020
Highlander HV
2001 - 2020
Highlander
2000 - 2005
MR2 Spyder
2005 - 2014
Matrix
2016 - 2020
Mirai
2012 - 2020
Prius C
2010, 2012 - 2015
Prius PHV
2012 - 2018
Prius V
2001 - 2021
Prius, Sequoia
ADDITIONAL INFORMATION
2001 - 2003, 2012 - 2014 RAV4 EV
2016 - 2018
RAV4 HV
© 2023 Toyota
Motor Sales, USA
Page 1 of 16
T-SB-0057-18
Rev2
July 6, 2018
Page 2 of 16
Immobilizer and Smart Key Reset
2004 - 2018
RAV4
1999 - 2020
Sienna
1999 - 2008
Solara
2005 - 2023
Tacoma
2007 - 2021
Tundra, Yaris
2009 - 2016
Venza
2016 - 2020
Yaris R, Yaris SD MEX-Prod
2017 - 2018
iA, iM
*Not all 1998 – 2004 model year Land Cruiser, Avalon, Camry, 4Runner, Solara, Sienna, and Highlander vehicles apply.
Reference PANT Bulletin 2014-050.
REVISION NOTICE
May 30, 2023 Rev2:
Applicability has been updated to include 2022 model year C-HR and 2022 – 2023 Camry,
Camry Hybrid, and Tacoma vehicles.
Instructions have been updated to include GTS+ software.
April 01, 2021 Rev1:
Applicability has been updated to include 2019 – 2021 model year Toyota vehicles.
Any previous printed versions of this bulletin should be discarded.
SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14.
Applicability has been updated to include 2017 – 2018 model year Toyota vehicles.
Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded.
Introduction
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all
master keys are lost. Once the system is reset, all previously registered keys will be erased.
Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
NOTE
New security provisions are required to obtain a reset passcode. It is critical to review the instructions
for this new process BEFORE attempting to get a passcode in the new system.
© 2023 Toyota Motor Sales, USA
T-SB-0057-18
Rev2
July 6, 2018
Page 3 of 16
Immobilizer and Smart Key Reset
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
PART NUMBER
QTY
TSADVUNIT
Techstream 2.0
TS2UNIT
ADE
1
Techstream Lite
TSLITEPDLR01
Techstream Lite (Green Cable)
TSLP2DLR01
*Essential SST.
NOTE
Only ONE of the Techstream units listed above is required.
GTS+ software version 2023.02.001.02 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
Additional SSTs may be ordered by calling 1-800-933-8335.
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Jumper Wire*
09843-18020
1
*Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
Service Bulletin Overview
1. Review the vehicle application chart in TIS to verify the vehicle is capable of being reset.
Refer to the Toyota/Scion Vehicle Support chart located on TIS – Diagnostics –
Immobilizer Reset – Reference Documents.
2. Review the NEW security authorization process and choose the option that best supports
your dealer situation.
3. Follow the GTS+ and TIS screenshots to obtain the passcode needed to open registration
for Immobilizer and Smart Key programming.
NOTE
Some early ECM-based Immobilizers CANNOT be reset using GTS+. For these vehicles, perform the
following:
Identify the vehicle using the Toyota/Scion Vehicle Support chart noted above.
Refer to the most recent PANT bulletin for instructions.
© 2023 Toyota Motor Sales, USA
T-SB-0057-18
Rev2
July 6, 2018
Page 4 of 16
Immobilizer and Smart Key Reset
Preparation for 2001 Model Year MR2 and RAV4
BEFORE beginning the Key Code Reset function on 2001 model year MR2 and RAV4 vehicles, it
is necessary to short terminals TC to E1 at the ECM connector, using SST No. 09843-18020.
With ECU connectors in place, back-probe and short terminals TC to E1 (pin 17 to pin 5).
Figure 1. ECM Terminals, 2001 MR2 and RAV4 Vehicles
3
1
4
5
2
1
MR2
2
RAV4
3
SST No. 09843-18020 (Jumper Wire)
4
E1 (Terminal 17)
5
TC (Terminal 5)
NOTE
With the key ON and the engine OFF, the SRS, Cruise and ABS lights will flash on the instrument
panel when terminals TC to E1 are shorted together correctly.
Leave the SST No. 09843-18020 in place for the entire Key Code Reset procedure.
© 2023 Toyota Motor Sales, USA
T-SB-0057-18
Rev2
July 6, 2018
Page 5 of 16
Immobilizer and Smart Key Reset
Section 1: Security Authorization for the Reset Passcode
An improved security measure is implemented in TIS that requires a secondary approval by
dealer management each time an Immobilizer or Smart Key Reset request is submitted.
Please review the following flowchart and become familiar with the options outlined prior to
attempting a vehicle reset.
Figure 2. Immobilizer Reset Process
© 2023 Toyota Motor Sales, USA
T-SB-0057-18
Rev2
July 6, 2018
Page 6 of 16
Immobilizer and Smart Key Reset
Section 1: Security Authorization for the Reset Passcode (continued)
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TSB/Document ID: T-SB-0057-18
Replacement Service Bulletin Number:
MFR Communication Date: 2023-05-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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