CAMPAIGN
BULLETIN

QUALITY ACTION

Tire Inspection
Reference: PMA19
Date: June 2, 2023
Attention: Dealer Principal, Sales, Service & Parts Managers

Affected Models/Years:
2023 Versa (N18)

Affected
Population:

Dealer
Inventory:

SERVICE COMM
Activation date:

Stop Sale
In Effect:

NA

6

June 2, 2023

YES

*****Dealer Announcement*****
Nissan is conducting a Quality Action on 6 specific 2023 Versa (N18) vehicles in connection with
an on-going investigation. Dealers will inspect the tires and submit information for each tire that
is found to have a serial number that matches the list found in the attached procedure.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned
and in transit to the dealer.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS:
1.

Verify if vehicles are affected by this quality action using Service Comm or DBS National
Service History – Open Campaigns I.D. PMA19
• New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle
Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
• Please continue to check newly arriving inventory for campaign applicability.

2.

Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to
this quality action.

3.

Use the attached procedure to inspect any vehicles affected by this quality action.

4.

For vehicles without any affected tire bar codes, once remedied, dealers should submit
the applicable warranty claim for the action performed so it can be closed in Service
Comm and release the vehicle for sale.

***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open
Campaign using the appropriate campaign ID for the inspection status on each affected vehicle
currently in new vehicle inventory.

CAMPAIGN ID: PMA19 | Original Document

NISSAN NORTH AMERICA, INC.
Total Customer Satisfaction

CAMPAIGN ID: PMA19 | Original Document

PMA19 – 2023 VERSA
TIRE INSPECTION

Service Procedure

Continental logo

HINT:
The DOT Date Code is the last four (4)
digits of the DOT located in the oval.
(Figure 2)
DOT Date Code

1. Locate and identify the DOT Date Code
of all four (4) tires, located under
one of the Continental logos. (Figure
1)


Document the DOT Date code for
each tire on the repair order

 For tires that have a DOT Date
Code of 1523, continue to Step 2

Figure 1

 No further action is needed for tires
that do NOT have a DOT Date Code
of 1523

DOT Date Code

1523

Figure 2

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PMA19

Tires WITH DOT Date Code 1523

DOT Date
Code

2. Locate and identify the tire Mold
numbers located under the opposite
Continental logo. (Figure 3) (Figure 4)


Document the tire mold numbers
for each applicable tire on the
repair order and compare to the list
below

Continental logo
Tire Mold
Number

Tire Mold Numbers:
421148
421146
410575

Figure 3

 If either of the two (2) Mold
numbers on the tire match the
above list, continue to Step 3

Continental logo

 No further action is needed for tires
with Mold numbers that do NOT
match the above list
Mold
Mold numbers
number

Figure 4

Tires WITH DOT Date Code 1523 AND a matching Mold number in Step 2
3. Place the vehicle on a suitable lift and raise up about halfway.
4. Using a suitable tool remove the valve stem core to release the air pressure from
the affected tire(s).

2/4

PMA19

Be sure to use a tool with a
rubber/plastic end or cover to help
prevent damage to the wheel.

Tire Mold
Number

Bar code

5. Using a suitable tool, press inward on
the tire sidewall at the Tire mold
number, to gain access to the barcode
shown in Figure 5.

Figure 5
IMPORTANT: Do NOT attempt to wipe
off barcode.
6. Using a suitable device, take a photo or
scan the barcode on the tire, and
compare the serial code to the list
below. (Figure 6)
Barcode Serial Number List:
4923 456478
4923 456480
4923 456585
 If the barcode serial number
scanned matches one of the codes
in the list above, document the tire
position on the vehicle and proceed
to Step 7 to Contact FQA for
further instruction.

Figure 6

 If the barcode serial number
scanned does NOT match one of
the codes in the list above, no
further action is required, reinstall
the valve stem core and reinflate to
the pressure shown on the tire and
loading information label.

3/4

Example Bar
code serial
number shown
4914 399841

PMA19

7. Hold the vehicle and send an email with the below information and a clear photo of
the affected tire barcode to FQA_Inspection_Support@nissan-usa.com. A response
will be provided within 48 business hours.










Email Subject: PMA19 Versa Tire
Dealer code:
VIN:
Tire DOT Date code:
Tire Mold number:
Tire barcode serial:
Technician Name:
Technician Phone number:
Technician Email address:

Claims Information
Submit a “CM” line claim using the following claims coding:
Campaign
(“CM”) ID

PMA19

Description

Op code

FRT

Inspect tire DOT Date code and Mold
codes (4) tires

PMA190

0.2 hr

Inspect tire DOT Date code, Mold
codes (4 tires), and barcode (1) tire

PMA191

0.3 hr

Inspect tire DOT Date code, Mold
codes (4 tires), and barcode (2–3
tires)

PMA192

0.4 hr

Inspect tire DOT Date code, Mold
codes (4 tires,) and barcode (4 tires)

PMA193

0.5 hr

Inspect tire DOT Date code, Mold
codes (4 tires), barcode (1) tire, and
replace (1) tire

PMA194

0.8 hr

Inspect tire DOT Date code, Mold
codes (4 tires), barcode (2) tires, and
replace (2) tires

PMA195

1.1 hr

Inspect tire DOT Date code, Mold
codes (4 tires), barcode (3) tires, and
replace (3) tires

PMA196

1.5 hr

Inspect tire DOT Date code, Mold
codes (4 tires), barcode (4) tires, and
replace (4) tires

PMA197

1.9 hr

4/4

PMA19