QUALITY ACTION
CAMPAIGN BULLETIN

Fan Coupling Nut Torque Inspection
Reference: P3A06
Date: June 2, 2023
Attention: Retailer Principal, Sales, Parts and Service Managers
Affected
Models/Years:
2023 QX80 (Z62)

Affected
Population:

Retailer
Inventory:

SERVICE COMM
Activation date:

Stop Sale
In Effect

NA

1,062

June 2, 2023

YES

***** Retailer Announcement *****
INFINITI is conducting a retailer inventory quality action on certain specific 2023 INFINITI QX80
vehicles identified in Service Comm and National Service History – Open Campaigns. Retailers will
inspect the fan coupling nuts and apply the correct torque. Surrounding parts will also be inspected for
damage and replaced if necessary. Please follow the attached instructions to remedy any vehicles
affected by this retailer inventory quality action.
Affected vehicles are subject to stop sale and are either currently in retailer inventory or assigned and in
transit to the retailer.
***** What Retailers Should Do *****
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS National
Service History – Open Campaign I.D. P3A06
• New vehicles in retailer inventory can also be identified by using DBS (Sales-> Vehicle
Inventory, and filter by Open Campaign).
 Refer to IPSB 15-286 for additional information
• Some vehicles may still be in transit. Please continue to check newly arriving inventory for
QA applicability.
2. Please do not drive, loan, sell or trade the specific vehicles in retailer inventory subject to this
quality action.
3. Use the attached procedure to remedy any vehicles affected by this quality action.
4. Once remedied, retailers should submit the applicable warranty claim for the action performed
so it can be closed in Service Comm and release the vehicle for sale.
***** Retailer Responsibility *****
It is the retailer’s responsibility to check Service Comm or DBS National Service History – Open
Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently
in new vehicle inventory.

P3A06 | Original Document

P3A06 – 2023 QX80 COOLING
FAN COUPLING NUTS
TOOL REQUIREMENT:
3/8 Inch 10mm
Crow’s Foot

Inch Pound
Torque Wrench
(1/4 inch Drive)

1/4 Inch to 3/8
Inch Adaptor

Figure 1

SERVICE PROCEDURE:

1. Open the hood.
•

Install fender covers to protect front
bumper and grill from damage

Figure 2

Reservoir Tank

2. Remove (2) 10 mm reservoir tank bolts,
refer to Figure 3.

Bolt

Bolt

Figure 3

3. Reposition reservoir tank out of the way.
•

Position the reservoir tank to the
passenger side of the engine cover
(Figure 4)

NOTE: Do NOT disconnect the hoses
from the reservoir.
Reservoir Tank

Figure 4

Look Down
HERE

4. Look down at front of the engine and
locate the engine fan coupling (Figures 5
and 6).

Figure 5

Engine Fan Coupling

Figure 6

Cooling Fan

Drive Belt

5. In the engine fan coupling area, visually
inspect the following:
a. Drive belt and fan pulley (Figure 7):
Must not have any damage.

Fan Pulley
Coupling Nut

b. Missing fan coupling nuts
(Figure 7): Must have (4) present.
c. Cooling fan and shroud (Figure 8):
Must not have any damage.
d. Radiator hoses in area of cooling fan
(Figure 8): Must not have any
leaks.

Figure 7
Radiator Hose
Transmission
Fluid Warmer

Engine Cooling Fan

e. Transmission fluid warmer pipes in
area of cooling fan (Figure 8): Must
not have any leaks.

Fan Shroud

Figure 8

6. Were any issues found in Step 5?
➢

YES => Provide clear photos of the damaged components found in Step to FQA
using the information below. HOLD the vehicle until further notice.
a. Take clear pictures of the VIN certification label and all the damaged
components found in the engine fan coupling area.
b. Photo file type must be JPEG, PNG, or PDF.
c. Email photos to fqa_inspection_support@nissan-usa.com
d. Provide a brief explaination of extent of damage and parts involved.
e. The E-Mailed file size cannot exceed 10 MB.
f.

➢

Make sure to include the below information:
➢ E-Mail Subject Line: P3A06 QX80 Fan Coupling
➢ Dealer Name:
➢ Dealer Code:
➢ Dealer Address:
➢ VIN:
➢ Contact Person Name:
➢ Contact Person E-mail Address:
➢ Contact Person Phone Number:

NO => Proceed to Step 7 to torque the engine fan coupling nuts.

7. Locate the (4) fan coupling nuts.

Coupling Nut

Coupling Nut

Coupling Nut

NOTE: The bottom fan coupling nut is
not shown in Figure 9.

Cooling Fan

Figure 9

8. Using an inch lb torque wrench, adaptor
and a 10mm crow’s foot, torque the 2-3
fan coupling nuts that can be reached
from the front top of the engine (Figure
10).
•

Use the torque wrench set-up shown
in Figure 1

•

Fan coupling nut torque is 9.0 N●m
(0.92 kg-m, 80 in lb)

NOTE:
• The above torque value has already
been adjusted to compensate for
the adaptor and crow’s foot.
•

Torque Wrench

Cooling Fan

Figure 10

The crow’s foot should only be used
in line with the wrench.

Paint Marker

9. Mark the fan coupling nuts that were
torqued with a white or yellow paint
marker.
•

A yellow paint marker is shown in
Figure 11

Figure 11

10. Turn the fan pulley to reach the
remaining fan coupling nut(s) to be
torqued.
•

Install a 14mm wrench on the drive
belt auto tensioner, push down on the
wrench to release belt tension
(Figure 12)

•

With belt tension released, turn the
fan clutch pulley to gain access to the
remaining nut(s)

14 mm Wrench

Drive Belt Auto
Tensioner

Figure 12
•

Never place hand in a location where
pinching may occur if the wrench
accidentally falls off.

•

Never loosen the hexagonal part in
the center of the auto tensioner pulley
(Never turn it clockwise). If turned
clockwise, the complete auto
tensioner must be replaced as a unit,
including the pulley.

11. Using an inch lb torque wrench, torque
the remaining fan coupling nut(s) and
mark with the paint pen (Figure 13).
•

Use the torque wrench set-up shown
in Figure 1

•

Fan coupling nut torque is 9.0 N●m
(0.92 kg-m, 80 in lb)

NOTE:
• The above torque value has already
been adjusted to compensate for
the adaptor and crow’s foot.
•

The crow’s foot should only be used
in line with the wrench.

Figure 13

12. Verify all (4) fan coupling nuts are
marked with the paint pen (Figure 14).

NOTE: Step 12 is a secondary check to
verify all (4) nuts were torqued.
Figure 14

Reservoir Tank

13. Reinstall the reservoir tank (Figure 15).
•

Reservoir tank bolt torque is 5.5 N●m
(0.56 kg-m, 49 in lb)

Bolt

Bolt

Figure 15

14. Remove fender cover and close the hood.
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
Campaign
(“CM”) ID

Description:

Op Code

FRT

P3A06

Inspect and Torque Fan Coupling Nuts

P3A060

0.3 Hr