GROUP

MODEL

Body

2022MY~
EV6 (CV)
Sportage (NQ5)
Stinger (CK)

SUBJECT:

NUMBER

DATE

PS746

MAY 2023

MATTE PAINT FINISH CARE INSTRUCTIONS

This pitstop provides instructions regarding matte paint finish on some 2022MY~ vehicles. Contrary to gloss
paint, matte painted surfaces have a unique finish with low gloss due to diffused light reflection. This requires
different care (hand wash with special cleaners), to maintain and preserve the matte appearance. Warranty
does not cover the vehicle’s matte appearance. Issues with matte paint at PDI should be reviewed with DPSM’s
prior to any repairs. Follow the instructions in this pitstop to hand wash and maintain matte paint finishes.

GLOSS PAINT

MATTE PAINT

Specular

Diffused

reflection

reflection

Silicon
Dioxide
(SiO2)

When matte painted surfaces are damaged or worn, the appearance is reduced.
Gloss management standard based on the 60 degree method:
EV6 (CV),Sportage (NQ5) and Stinger (CK): 20~30
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

Page 1 of 3

Dealer Vehicle Arrival Inspection:
The Paint Protection Film (PPF) should be removed, and the Matte paint should be inspected immediately
upon arrival. Any damage from transportation or defects found, must be noted, and discussed with the
delivery driver and/or DPSM’s prior to any repairs.

CAUTION
Cloths and/or abrasive material that could polish the paint must NOT be used.
Only use matte paint finish specific solvent cleaners if no excessive rubbing is required (some
exceptions apply – test very carefully).
After washing, dry the paint with a clean damp chamois to not let water spots form. Pull the chamois
across the paint with a light pressure. DO NOT use in a circular motion.

Matte Paint Finish Care and Maintenance:
Washing
Ensure to pre-rinse the vehicle prior to washing in order to remove coarse dirt that can scratch the paint.
Hand washing with soft wash mitts, drying with clean and damp chamois, and use light pressure with a soft
microfiber towel is REQUIRED.
DO NOT use automatic car washes or rub the paint with a dry towel to avoid scratching. If using a pressure
washer, keep the pressure under 2500 PSI, use a wide fan nozzle, and keep the tip at a minimum of 10 inches
away from the paint. Pressure washing hoses may cause damage to the paint if allowed to slide on the
vehicle. Carefully reposition hose(s) while pressure washing around the vehicle.
•

Use a detergent* specially formulated for matte paint finishes.

•

Spot treat heavy dirt accumulation with water and cleaner* formulated for matte paint finishes.

•

Some solvent-based tar and bug remover products* may be used, followed by an alcohol/water or
paint cleaner.

*Test all products on a hidden area (such as under the rocker sills) making certain they do not damage or
alter matte appearance before using on a visible area.

CAUTION
Minimize use of high-pressure washing. Use light pressure and a damp microfiber cloth when
rubbing matte paint surfaces. Using excessive pressure can cause paint finish blemishes to show.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

Page 2 of 3

For additional tips, information, click the icon or scan the QR
code to watch Matte Paint Care video.
Click

S
c
a
n

Maintenance
•

DO NOT use gloss protective agents or equivalent products which protect the surface of paint.

•

DO NOT use wax and sealer containing an abrasive or paint cleaner for removing small scratches.

Use special waxes and sealers formulated for matte paint finishes that offer protection from insects, bird
droppings, and contaminations which affect the appearance.

 IMPORTANT
When the paint is contaminated with insect, bird dropping, grease or oil, promptly pre-rinse and if
needed, gently remove it using a damp microfiber cloth and special cleaner. Avoid parking vehicle
under trees that release fruit or sap.

Note: Use of waxes and paint sealers not specifically formulated for Matte Paint
will add gloss and be very difficult or impossible to remove after application.
Paint Repair
Rub/blemish marks, and shiny spots are likely to require repainting at a matte paint certified body shop.
Touch-up repair is not recommended as it may require part replacement, and/or entire body to be
repainted.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

Page 3 of 3