For defects in material or workmanship.

Valve Train



Includes valves, camshaft, timing gears, timing chains,
and spur belt.

Oil Pump



For defects in material or workmanship.

Water Pump



For defects in material or workmanship. Note, slight
seepage is normal and is not considered a defect.

Water Pump Pulley



G-Charger (Turbocharger)

This item may also be covered as an emission warranty
component. See California emission component
coverage section



Fuel System Controls

Not covered.



Not covered.

Injection Pump



For defects in material or workmanship.

Intake Manifold



For defects in material or workmanship.

Exhaust Manifold



Engine Seals and Gaskets

Leaking or related to covered components. Seeping is
normal, and is not a warranty concern.



Clutch Components

This item may be covered as an emission warranty
component. See emission component coverage
sections Federal and California. The Exhaust Manifold
gasket (2609) is covered.



Not covered.

Torque Converter



For defects in material or workmanship.

Transmission



Includes case and all internal parts.

Transmission Seals and
Gaskets



Related to covered components.

Transmission Controls



Not covered.

Transmission ECM



Requires Volkswagen-approved diagnostic
tools/GFF/GF printout attached to the R.O.

Transmission Oil Cooler



For defects in material and workmanship.

Differential



Includes all internal parts.

Driveshafts



For defects in material or workmanship.

C.V. Joints



For defects in material or workmanship.

C.V. Joint Boots



Not covered.

Wheel Bearings



Not covered.

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Page 19

HYBRID SYSTEM LIMITED WARRANTY
HYBRID SYSTEM
LIMITED WARRANTY

MODEL YEAR

MODEL

USA

2011 – 2015
2013 – 2015

Touareg Hybrid
Jetta Hybrid

DURATION*
YEARS

MILES

8

100,000 mi
*whichever occurs first

START OF WARRANTY PERIOD
As stated in 1.3 General Guidelines.
COVERAGE
 High-voltage battery (including protective box)
 Battery energy control module
 Battery cooling system (including battery fans, housing, and air induction vents)
 Hybrid electric motor
 Hybrid electric motor clutch
 Hybrid electric motor clutch actuator
 Power electronics (inverter and converter)
 High-voltage cables (including connection boxes, safety plugs and pilot line cable system)
 Electronic control module (ECM)
 Electric A/C compressor1
 Power steering system (including pump and control module)
 Electric transmission oil pump (including control module)
1

Touareg Hybrid vehicles only

Hybrid components can only be serviced by a certified Volkswagen Hybrid Specialist.
WARRANTY OBLIGATION
Repair of the defect or replacement of defective parts.
EXCLUSIONS
 As stated in 1.4 General Exclusions from Coverage.
 Vehicles sold for commercial use, e.g. taxi, courier or delivery service or limousine. This includes
vehicles that were originally used for commercial purposes and later sold to a non-commercial
owner.
 Parts requiring repair or replacement due to normal wear and tear.

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Page 20

HIGH-VOLTAGE SYSTEM LIMITED WARRANTY (e-GOLF ONLY)
HIGH-VOLTAGE SYSTEM LIMITED
WARRANTY

MODEL
YEAR

MODEL

DURATION*
YEARS

MILES

USA

Certain high-voltage
system parts

2015

e-Golf

5

60,000 mi

USA

High-voltage battery
(The high-voltage
battery is covered for
defects in material
and workmanship
and for net capacity
loss below 70%.)

2015

e-Golf

8

100,000 mi

*whichever occurs first

START OF WARRANTY PERIOD
As stated in 1.3 General Guidelines.
COVERAGE
 High-voltage battery
The high-voltage battery is warranted for 8 years or 100,000 miles, whichever occurs first, for
defects in material and workmanship and for net capacity loss below 70%. The battery net
capacity coverage includes any repairs needed to return battery net capacity to a level of 70%.
Coverage may not return the high-voltage battery to an “as new” condition with 100% net capacity,
but it will provide the vehicle with a net capacity level of at least 70%. Gradual reduction in battery
net capacity over time is integral to the nature of the components and does not represent a defect
under the terms of this warranty, as long as the reduction in net capacity is not in excess of 30%.
The warranty on the high-voltage battery does not apply if a defect has been caused by the
battery not being used, handled or maintained as described in the owner’s manual.
 Power electronics, which consists of the DC-to-DC converter and pulse inverter
 Electric motor
 High-voltage air conditioning
 High-voltage heating
 Charger for high-voltage battery
 Charging socket for high-voltage battery
 Orange high-voltage cables and connectors
High-voltage components can only be serviced by a certified Volkswagen High-Voltage Specialist.
WARRANTY OBLIGATION
Repair of the defect or replacement of defective parts.

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Page 21

EXCLUSIONS
 As stated in 1.4 General Exclusions from Coverage.
 Damage or malfunctions caused by improper charging of the high-voltage system.
 Damage or malfunctions caused by improper storage or handling of the high-voltage vehicle,
including parking the vehicle for more than 24 hours when the ambient temperature is higher than
118°F.
 Damage or malfunctions caused by operation of the high-voltage vehicle in areas flooded with
water higher than the bottom of the vehicle body.
 Vehicles sold for commercial use, e.g. taxi, courier or delivery service or limousine. This includes
vehicles that were originally used for commercial purposes and later sold to a non-commercial
owner.
 Parts requiring repair or replacement due to normal wear and tear.

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Page 22

LIMITED WARRANTY AGAINST CORROSION PERFORATION

MODEL YEAR

DURATION*

MODEL

YEARS

MILES

All Sheet Metal Panels

3

unlimited

Outer-Body Sheet Metal Panels –
one that is finish-painted and that
someone can see when walking
around the vehicle

5

100,000 mi

2009 - 2014

Routan

2009 - 2015

Tiguan

12

unlimited

2007 - 2015

Eos

12

unlimited

2006 - 2015

Passat, CC, GTI, Rabbit, Golf

12

unlimited

2005 - 2015

Jetta

12

unlimited

2004 - 2015

Touareg

12

unlimited

2004 - 2006

Phaeton

12

unlimited

1998 - 2015

Beetle, Beetle Convertible

12

unlimited

1999 - 2009

Golf (A4), Jetta (A4)

12

unlimited

1998 - 2005

Passat (B5)

12

unlimited

2000 - 2003

Eurovan

8

unlimited

1999 - 2002

Cabrio

6

unlimited

1997 - 1999

Golf (A3), Jetta (A3)

6

unlimited

1995 - 1997

Passat (B4)

6

unlimited

1995 - 2005
2002 - 2003
2002 - 2003

Winnebago Rialta
Winnebago Vista
Itasca Sunstar

N/A

N/A
*whichever occurs first

START OF WARRANTY PERIOD
As stated in 1.3 General Guidelines.
COVERED REPAIRS
 Body sheet metal panels that have been perforated by rust except as noted under exclusions.
Corrosion repairs must be pre-authorized. Verification of warranty coverage is obtained by completing
the Warranty Repair Acceptance Process on WISE (see section 3.65 Warranty Repair Acceptance
Process in WISE), with the following exceptions:
− Corrosion issues addressed through an applicable technical bulletin, or
− Corrosion repairs under 50 time units

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