NHTSA ID Number: 10236187
Manufacturer Communication Number: L-SB-0007-22 Rev
TSB/Document Date: 2023-05-15
Summary
TSB: A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus
Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: ?User profile configuration and display. ?Cloud Navigation and Intelligent Voice Assistant. ?Mobile device connectivity. ?On-screen display and system settings/configuration. ?Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles; and 2023 ES 250, ES 300h, ES 350 and UX 250h vehicles equipped with Lexus Multimedia (earlier than version 1040). This software update includes the following improvements: ?Cloud navigation. ?Intelligent assistant voice recognition. ?Showing and controlling explicit audio content. ?User interface. ?Bluetooth. ?Bug fixes. The software update removes the following feature: ?Hybrid radio. Vehicle operators can perform this update directly by accepting the on-screen notification, advising the software update is available, or by locating the software update from the Settings menu and initiating the available update. The release notes text below will be displayed to the customer: ?This software update includes the following improvements: Cloud navigation, Intelligent assistant voice recognition, Showing and controlling explicit audio content, User interface, Bluetooth, Bug fixes. It removes the following feature: Hybrid radio.? If it is necessary to perform the software update for a customer, follow the software update procedures in this bulletin. This is a phased rollout, which means that as time progresses, more vehicles will receive the update notification and ability to update the head unit. This timing will vary by location and may not display for every vehicle in one location at the same day/time.
L-SB-0007-22
Rev1
March 21, 2022
Head Unit Software Update (Panasonic)
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market USA
Applicability
YEAR(S)
MODEL(S)
2023
ES250, ES300H, ES350,
UX250H
2022
LX600, NX250, NX350,
NX350H, NX450H+
ADDITIONAL INFORMATION
REVISION NOTICE
April 05, 2023 Rev1:
Applicability has been updated to include 2023 model year ES 250, ES 350, ES 300h,
and UX 250h vehicles.
The Introduction, Software Update Information, and Software Update Procedures sections have
been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350,
NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier).
This update provides improved performance and capability for the following:
User profile configuration and display.
Cloud Navigation and Intelligent Voice Assistant.
Mobile device connectivity.
On-screen display and system settings/configuration.
Security enhancements.
© 2022 Lexus, a division of Toyota Motor Sales, USA
Page 1 of 17
L-SB-0007-22
Rev1
March 21, 2022
Page 2 of 17
Head Unit Software Update (Panasonic)
Introduction (continued)
A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and
NX 450h+ vehicles; and 2023 ES 250, ES 300h, ES 350 and UX 250h vehicles equipped with
Lexus Multimedia (earlier than version 1040). This software update includes the
following improvements:
Cloud navigation.
Intelligent assistant voice recognition.
Showing and controlling explicit audio content.
User interface.
Bluetooth.
Bug fixes.
The software update removes the following feature:
Vehicle operators can perform this update directly by accepting the on-screen notification
(see Figure 1), advising the software update is available, or by locating the software update
from the Settings menu and initiating the available update (see Figure 2). The release notes
text below will be displayed to the customer:
“This software update includes the following improvements: Cloud navigation, Intelligent
assistant voice recognition, Showing and controlling explicit audio content, User interface,
Bluetooth, Bug fixes. It removes the following feature: Hybrid radio.”
Figure 1.
Figure 2.
If it is necessary to perform the software update for a customer, follow the software update
procedures in this bulletin.
This is a phased rollout, which means that as time progresses, more vehicles will receive the
update notification and ability to update the head unit. This timing will vary by location and may
not display for every vehicle in one location at the same day/time.
© 2022 Lexus, a division of Toyota Motor Sales, USA
L-SB-0007-22
Rev1
March 21, 2022
Page 3 of 17
Head Unit Software Update (Panasonic)
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Software Update Information
The following conditions and performance improvements for Lexus Multimedia are addressed with
this head unit software update for versions 1020 or earlier:
Abnormal Apple CarPlay® operation when multiple phones are connected via Bluetooth®.
Unable to switch users when not in Park, the button is not grayed out.
Abnormal color palette operation when using illumination customization.
Contact phone number is not displayed when using voice recognition.
Error banner missing or abnormal operation.
Audio mode will change when searching for genres in Sirius XM® with voice recognition.
Unable to change volume using voice recognition.
Inconsistent climate control adjustments when using voice recognition.
Intermittent black or white screen after shifting out of reverse or while driving.
When using voice recognition to send a text message, the message is sent to a
different number.
Date labels do not align with the bar graphs in the trip information screen.
Multiple degree “°” symbols displayed in the voice recognition screen.
Unable to perform a system reset while listening to USB audio.
“Profile not loaded” popup is shown through the startup animation.
Intermittent rebooting.
Abnormal operation when switching audio modes.
Vehicle screen appears when requesting seat heater screen via voice recognition.
Intermittent startup animation flickering.
Poor appearance of the keyboard settings screen.
Wi-Fi connection history is intermittently not retained.
Wake word setting intermittently changes from OFF to ON.
MID (Multi-information Display) incorrectly displays volume or mute changes.
Intermittent Spanish is displayed when the selected language is French, or vice versa.
Abnormal USB audio playback when using voice recognition.
Intermittent daytime display after IG-OFF.
Two favorites added when one channel is selected.
Some items are displayed in English instead of the system-selected language
(other than English).
© 2022 Lexus, a division of Toyota Motor Sales, USA
L-SB-0007-22
Rev1
March 21, 2022
Page 4 of 17
Head Unit Software Update (Panasonic)
Software Update Information (continued)
Projection icon is displayed next to the phone not actively connected to projection mode.
Voice recognition in Amazon MusicTM is not consistent with other audio modes.
When switching modes to Bluetooth® with no media files present an abnormal screen
is displayed.
Daylight savings time intermittently turns OFF.
When switching audio mode to USB audio, the MID does NOT show USB text.
Unable to start Remote Park while phone is connected to wireless CarPlay®.
Common voice recognition commands screen is not displayed when using voice
recognition to ask for help in the Climate, Weather, and Settings screen.
Poor music streaming quality when streaming from Samsung ® devices.
While listening to Apple Music®, when the next song starts the previous song information
will still be displayed.
Incorrect scaling of traffic colors in the navigation map.
Intermittent DTC U131457 present.
Abnormal navigation arrow operation.
Repeated popups to use the HOV lane while using navigation.
Abnormal traffic displayed when panning the map.
Closed road notification missing.
Zoom buttons intermittently inoperative.
Arrival time does not match actual arrival time.
Abnormal French voice recognition operation.
The following conditions and performance improvements for Lexus Multimedia are addressed with
this head unit software update for versions earlier than 1040:
Display screen black.
Display screen flickers.
Display screen freezes.
Display screen white after selecting USB music from phone screen.
Head unit reboots.
PIN prompt will not appear.
User Profile inoperative.
“Use for CarPlay®” toggle freezes.
Apple CarPlay® connectivity performance.
Apple CarPlay® projection screen does not appear after selecting “continue” on the phone.
Apple Music® Home/For You screen 4th tile is non-responsive.
© 2022 Lexus, a division of Toyota Motor Sales, USA
L-SB-0007-22
Rev1
March 21, 2022
Page 5 of 17
Head Unit Software Update (Panasonic)
Software Update Information (continued)
Unable to switch to audio screen after ending Apple CarPlay® phone call.
Volume does not adjust during Siri functions.
Android Auto® connectivity performance.
Contact photo does not show.
Contact sync error with 5000+ contact address book.
Last message not read.
No confirmation after selecting “yes” to send a text message.
Phone number not displayed after text message is sent.
Profile image not displayed.
Automatic device connection fails.
Bluetooth® connectivity performance.
Display screen shows phone call ongoing after it has ended on the phone.
Two Bluetooth® phone calls active at once.
Combination meter does not show compass when Android Auto® navigation is on.
Combination meter does not show compass when Apple CarPlay® navigation is on.
Date is incorrect when there is no GPS signal available.
Incorrect navigation guidance is displayed.
Map orientation resets.
Map 2D/3D view resets.
Map zoom level resets.
Navigation announces crossing state borders incorrectly while driving.
Navigation recalculation is stuck.
Navigation route guidance is inoperative after remote engine start.
Traffic flow not updating while zoomed out.
Unable to launch navigation by tapping on icon.
Voice recognition command improvements.
Voice recognition inoperative during Sirius XM® playback
Voice recognition reply improvements.
Saved radio stations will not display station names.
Sirius XM® channel presets in non-Sirius XM® regions.
Sirius XM® radio inoperative.
- Advanced VCI Box, Industry-leading J2534 Pass-Thru...
- High-Speed OEM-Level Diagnostics & Programming: Unlock true...
- Coverage for 17 Car Brands & Ultra Reliability: Works...
- User-Friendly RLink Platform & Expert Support: TOPDON’s...
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: L-SB-0007-22 Rev
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:INFOTAINMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS
, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
- 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.