NHTSA ID Number: 10236018
Manufacturer Communication Number: 230308REV_DL
TSB/Document Date: 2023-05-09
Summary
The attached dealer notification letter regarding Product Upgrade campaign 230308REV was emailed 4/20/2023 to all REV Recreation Group Dealers. The purpose of this Product Upgrade Bulletin is to inform REV RV dealers of the need to inspect, and if necessary, secure the shower enclosure on certain model year 2022-2023 Fleetwood brand Discovery LXE, and Holiday Rambler
brand Armada class A Diesel motorhomes.
REV Recreation Group
P.O. Box 1007
Decatur, IN 46733
(800) 816-9825
IMPORTANT PRODUCT UPGRADE #230308REV
APRIL 2023
TO:
ALL REV RECREATION GROUP DEALER PRINCIPALS,
SERVICE MANAGERS AND PARTS MANAGERS
SUBJECT: PRODUCT UPGRADE CAMPAIGN #230308REV –
Inspection/Repair of Shower Enclosure
REV Recreation Group, Inc., on behalf of its manufacturing center located in Decatur,
Indiana, is requesting your assistance in conducting a Voluntary Product Upgrade
Campaign. REV Recreation Group, Inc. has decided that a defect may exist on certain
Fleetwood and Holiday Rambler
brand Class A diesel motorhomes.
Fleetwood Products
Model Year(s) 2022-2023 Discovery LXE
Floor Plans 40G, 44B, 44S
Manufactured date range
Holiday Rambler
Products
Model Year(s) 2022-2023 Armada
Floor Plans 40P, 44B, 44LE
Manufactured date range
June 2022 – January 30, 2023
June 2022 – January 30, 2023
We are notifying the owners of the affected units of the availability of Product
Upgrade #230308REV. Owners will be advised in their notification letter to
contact an authorized REV Recreation Group dealer to have the upgrade
performed. Copies of the notification letters mailed to eligible motorhome owners
are attached.
WHAT IS THE PROBLEM?
On motorhomes affected by this Product Upgrade, a defect may exist on the shower
enclosure, in which it may not be properly secured to the attaching wall.
WHAT SHOULD YOU DO?
Owners of the above-mentioned motorhomes have been asked to contact an
authorized REV Recreation Group dealer to have the described defect remedied. In
the event that you are contacted by a customer, please verify eligibility by
referring to the serial number range listed on the attached Upgrade Service
Bulletin #230308REV prior to beginning repairs. Contact REV RV Technical
Support at (800) 816-9825 for authorization.
Dealer Notification Letter
Upgrade Campaign #230308REV
Once repairs have been completed according to Upgrade Bulletin #230308REV, have
the customer sign your dealership’s Internal Repair Order. Warranty labor claims are
to be submitted electronically to REV Recreation Group. Customers will not be charged
for these repairs. Repair claims will be reimbursed in accordance with Product Upgrade
Service Bulletin #230308REV if performed within the vehicle’s base warranty period,
or within one year of the original publication date of this letter (whichever is later).
If you have one of these vehicles in your inventory, you will be mailed an Upgrade
Notice for that specific motorhome. REV Recreation Group dealers are required to
make repairs to stock units on dealer lots prior to sale or lease.
Please carefully review this entire package with your Parts,Service and Sales staff to
familiarize them with the step-by-step procedure and implement the Upgrade
Campaign.
Thank you for helping REV Recreation Group with its continuing efforts to maintain
customer satisfaction. If you have any questions, please contact REV Dealer Technical
Support at (800) 816-9825.
Sincerely,
REV RECREATION GROUP, INC.
Attachments:
Recall #230308REV US Customer Letters
Recall #230308REV Service Bulletin
Dealer Notification Letter
Upgrade Campaign #230308REV
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TSB/Document ID: 230308REV_DL
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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