NHTSA ID Number: 10235880
Manufacturer Communication Number: WQD40
TSB/Document Date: 2023-05-08
Summary
Subaru
of America, Inc. has determined vehicles affected by this Service Program require front catalytic converter replacement and ECM reprogramming.
In addition, the State of California requires that every vehicle must pass an emission test
(SMOG Check) every two years and before it is sold. Without the service we are providing at
no charge, your vehicle may not pass this test.
CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?
If you have changed your address, or if you have sold your Subaru, please complete the
enclosed prepaid postcard and mail it to us. Or, if you prefer to update this information online,
please go to www.subaru.com, select Contact Us then select Update Address from the drop
down menu.
IF YOU NEED FURTHER ASSISTANCE
To locate the nearest Subaru Dealer you can access our website at www.subaru.com and select
“Find a Dealer”.
For additional information and the most Frequently Asked Questions, please go to:
•
http:////www.wqd40.service-campaign.com
If you need additional assistance, please contact us directly:
•
Telephone: 1-800-SUBARU3 (1-800-782-2783)
Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET
Friday between 10:30 a.m. and 5:00 p.m. ET
Saturday between 9:00 a.m. and 3:30 p.m. ET
•
E-mail: Go to www.subaru.com and select “Contact Us”.
•
U.S. Postal mail: Write us at Subaru of America, Inc., Attn: CDS Department,
P.O. Box 6000, Cherry Hill, NJ 08034-6000.
Please contact us immediately if the dealer fails or is unable to make the necessary repairs
free of charge.
Your continued satisfaction with Subaru is important to us. This update is intended to ensure
your vehicle’s optimal performance. We appreciate your understanding in this matter and
regret any inconvenience this may cause you.
Sincerely,
Subaru of America, Inc.
Notice to Lessors: The lessor of a vehicle who receives this letter is requested to provide a copy of it to the vehicle lessee(s)
within 10 business days from receipt. The lessor should also keep a record of the lessee(s) to whom this letter is sent, the
date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a
person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on
the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of
at least four months.)
A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: WQD-40; Date: January 2013
Continued...
Page 8
PHASE-IN TABLE
Phase 1 (1/14/13)
Phase 2 (2/25/13)
Phase 3 (3/18/13)
Phase 4 (4/15/13)
STATE
MY
CARLINE
TRANS
CA
2008
Legacy
Auto
CA
2009
Legacy
Auto
CA
2008
Outback
Auto
CA
2009
Outback
Auto
MA
2008
Outback
Auto
OR
2009
Legacy
Auto
OR
2009
Outback
Auto
WA
2009
Legacy
Auto
WA
2009
Outback
Auto
CA
2008
Legacy
Manual
CA
2009
Legacy
Manual
CA
2008
Outback
Manual
CA
2009
Outback
Manual
CT
2008
Legacy
Auto
CT
2009
Legacy
Auto
CT
2008
Outback
Auto
CT
2009
Outback
Auto
MA
2008
Legacy
Auto
OR
2009
Legacy
Manual
OR
2009
Outback
Manual
WA
2009
Legacy
Manual
WA
2009
Outback
Manual
CA
2008
Forester
Auto
CA
2008
Forester
Manual
CT
2008
Legacy
Manual
CT
2009
Legacy
Manual
CT
2008
Outback
Manual
CT
2009
Outback
Manual
MA
2008
Forester
Auto
MA
2008
Forester
Manual
MA
2008
Legacy
Manual
MA
2009
Legacy
Auto
MA
2009
Legacy
Manual
MA
2008
Outback
Manual
MA
2009
Outback
Auto
MA
2009
Outback
Manual
Continued...
Bulletin Number: WQD-40; Date: January 2013
Page 9
Phase 5 (5/13/13)
Phase 6 (6/17/13)
Phase 7 (7/15/13)
Phase 8 (8/12/13)
Phase 9 (9/16/13)
STATE
MY
CARLINE
TRANS
CA
2009
Forester
Auto
OR
2009
Forester
Auto
OR
2009
Forester
Manual
CA
2009
Forester
Manual
CT
2008
Forester
Auto
CT
2008
Forester
Manual
ME
2008
Legacy
Manual
ME
2009
Legacy
Manual
ME
2008
Outback
Manual
ME
2009
Outback
Manual
WA
2009
Forester
Auto
WA
2009
Forester
Manual
CT
2009
Forester
Auto
MA
2009
Forester
Auto
CT
2009
Forester
Manual
MA
2009
Forester
Manual
ME
2008
Forester
Auto
ME
2008
Forester
Manual
ME
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TSB/Document ID: WQD40
Replacement Service Bulletin Number:
MFR Communication Date: 2013-01-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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