panels and trim should be flush with their adjoining panels, and all gaps should be uniform.
NOTE: DO NOT remove the protective seat covers at this time.

11. Check for STAINS, DIRT, SCUFFS, OR TEARS.
If stains or soil are found on interior trim, do the following:
a. Clean with a mild soap solution or reliable vinyl cleaner.
b. Apply a small amount of solution with a clean cloth or sponge and work into a lather, then
wipe with a damp cloth.
c. When the lather has been removed, wipe again with a soft, clean dry cloth.
NOTE: Damage and/or stains which cannot be removed using the above method should be noted on
the repair order and corrected prior to customer delivery.

12. Check that DOOR EDGE GUARDS ARE IN PLACE.
13. Check that door edge guards are in the proper position and securely fastened.
14. Check CARGO NET installation (if applicable).
Check that the Cargo Net has been installed properly at the port.
15. Install all accessories (if applicable).
Install any accessories listed on the Monroney label (e.g., cargo tray, cargo mat, all weather
floor mats, etc.) according to the instructions in the package or vehicle Owner's Manual.

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! CAUTION

Make sure only one type of floor mat is installed at a time.

16. Place PAPER MATS IN ALL FLOOR AREAS.
Install paper floor mats on the driver's side and all passenger areas of the vehicle.
17. Check HEADLINER AND SUN VISOR CLEANLINESS.
If stains or soil are found on the headliner or sun visors:
a. Clean with a mild soap solution or reliable vinyl cleaner.
b. Apply a small amount of solution with a clean cloth or sponge and work into a lather, then
wipe with a damp cloth.
c. When the lather has been removed, wipe again with a soft, clean dry cloth. After cleaning
the headliner, use a small brush to raise the nap on the headliner material.
18. Disengage (pull up) the IOD (Ignition Off Draw) connector (vehicles to be stored).

CUSTOMER DELIVERY PREPARATION
1. Engage (push down) the IOD (Ignition Off Draw) connector (Vehicles from Storage).
2. Turn ALL SAFETY FEATURES ON.
3. Wash ALL EXTERIOR BODY PANELS.
a. Always make sure the windows and sunroof (if equipped) are fully closed to prevent water
entry.
b. Wash all body panels with water, not in direct sunlight.
c. Start washing from the roof, working downward, using a sponge and water.
d. After washing, wipe water from body surfaces using a chamois or 100% cotton terry towel.

NOTE: When using a high-pressure washer avoid directing high-pressure spray at weatherstrips.

4. Wash ALL WHEELS AND APPLY TIRE DRESSING.
a. Install any missing valve stem caps with the correct cap. TPMS equipped vehicles require
specific caps. Your Parts department can provide the correct part for the vehicle.
b. Wash the wheels with mild detergent and rinse with water. See TSB-09-31-005 for
information.
c. After washing, wipe water from wheels using a chamois or 100% cotton terry towel.
d. Apply tire dressing to each tire.
e. Wipe dry with a clean cloth.
5. Check DOOR AND TRUNK/CARGO AREA OPENING, AND UNDER HOOD for CLEANLINESS.
Wipe off any dirt with a damp cloth.
Under Hood:
a. Remove any debris such as leaves, etc. from the engine compartment.
b. Wipe up any fluid spills. Note any evidence of leakage on the repair order.
c. Wipe engine compartment components with a clean damp cloth.
6. Inspect ALL BODY PANELS FOR DAMAGE AND ALIGNMENT.
Check for scratches and dents. Inspect the body panels from different angles.

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7. Inspect ALL PAINTED SURFACES FOR DAMAGE AND FINISH QUALITY.
a. Inspect painted surfaces for uniform color. Inspect from different angles.
b. Inspect painted areas for damage.
c. Inspect painted areas for environmental fallout, such as acid rain and rail dust. Remove any
fallout by following Mitsubishi-approved techniques.
NOTE: If any paint damage is noted, refer to TSB-92-51-001 and training video #44.

8. Clean ALL GLASS (INSIDE AND OUT); Inspect ALL GLASS for DAMAGE.
a. Use a suitable glass cleaner and wipe dry with a soft lint-free cloth.
b. Clean any dirt off the wiper blades.
c. Use an approved glass polish to remove minor scratches and imperfections.
9. Inspect ALL MOLDING, TRIM, AND CHROME PARTS.
a. Inspect the moldings, trim, and chrome parts for looseness, proper alignment, and
cleanliness.
b. Clean off any residue.
10. Confirm GLOVEBOX ITEMS are complete.
Confirm the Owner's Manual and other owner booklets shipped with the vehicle (e.g.,
maintenance manual, warranty statements, etc.) are placed inside the Owner's Manual
Portfolio and then placed in the glove box.
11. Remove SEAT AND TRIM PROTECTORS.
a. Carefully remove the protectors from all seats.
b. Carefully remove all trim protectors.
12. Latch SECOND ROW CENTER SEAT BELT: Outlander/Outlander Sport/RVR.
Due to its unique arrangement, latch the center seat belt for the second row seat, showing the
retail customer the proper configuration (refer to TIN-13-52A-001 for details).
13. Check HEADLINER AND SUN VISOR CLEANLINESS.
If stains or soil are found on the headliner or sun visors:
a. Clean with a mild soap solution or reliable vinyl cleaner.
b. Apply a small amount of solution with a clean cloth or sponge, then wipe with a damp cloth.
c. After removing the lather, wipe again with a soft, clean cloth.
14. Check for STAINS, DIRT, SCUFFS, OR TEARS.
If the interior trim is scuffed, stained or soiled, clean as described in “Detailing After PDI,” step 11.

NOTE: Damage and/or stains which cannot be removed using the described method should be noted on
the repair order.

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15. Remove PAPER MATS, FOOT PEDAL PLASTIC
PROTECTORS, VACUUM ALL FLOOR CARPETS,
INSTALL AND ANCHOR FLOOR MATS.
a. Remove all paper floor mats and plastic pedal
protectors (if equipped).
b. Vacuum all floor carpets.
c. Install floor mats for all seating positions,
anchor driver's side floor mat. Do NOT install
more than one floor mat in the driver's position.
Refer to TSB-12-00-009 for additional
information.

16. Confirm VEHICLE INSTALLED ACCESSORY WEIGHT.
Refer to TSB-23-00-001 for details. Complete and attach a “Load Carrying Capacity Reduced”
label if applicable.
17. Check tire pressures and adjust if necessary. Reinstall valve stem caps.
NOTE: Tire pressures are listed on the Tire Pressure and Loading label on the driver's side B-pillar.

18. Test battery (w/Midtronics tester). Write the code down.
19. Confirm clock is set and audio system presets are set to local stations.

ONLY Press “i” Button
ONCE during PDI

20. Perform test of Mitsubishi Connect System
(Outlander and Eclipse Cross models, if equipped).
It is very important that the “i” (information)
button ONLY be pressed ONCE. This performs a test
of the Mitsubishi Connect system.
A message will be heard that starts with “Thank you
for calling Mitsubishi Connect. Your vehicle has
successfully completed a test call.”
Only the CUSTOMER should push the “i” button a
SECOND time. This prompts the customer to
initiate a service agreement.
This message starts with “Thank you for calling
Mitsubishi Connect. The vehicle you are calling from
is not registered. If you are the owner of the vehicle
and would like to register for services,…”
A THIRD press of the “i” button will connect to a
live call center agent.
Also, DO NOT open the cover and DO NOT PRESS the
SOS button. Pressing the SOS button will contact an
emergency call center.

21. Recheck the Warranty Superscreen to confirm all Recalls and Service Campaigns have been
performed.

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COMPLETING THE PDI FORM
When finished, make sure both the PDI Technician and the Detail Specialist have signed the PDI
form. Leave the yellow (2nd copy) in the vehicle's glove box. Keep the original copy with the vehicle's
service file. A sample of the PDI form appears at the end of this bulletin.

PARTS INFORMATION
The table below lists Genuine Mitsubishi part numbers which may be required during PDI:
Description

Part Number

DiaQueen Super LLC Premium coolant

MZ320125

Brake Fluid

MZ311987

Washer Fluid (concentrate)

ACH3ZC1X07

Automatic Transmission Fluid Dia Queen J4 (for CVT)

MZ320185

Prop 65 Label (California dealers ONLY)*

PROP65WL

* Only order if needed.
NOTE: Fluid additions are included as part of the PDI reimbursement labor times.

WARRANTY INFORMATION
Only one PDI procedure will be reimbursed per vehicle. In regards to dealer trades of vehicles, the
first PDI procedure claim entered and paid will be the only PDI claim allowed.
The PDI procedures described in this bulletin, as well as any fluids or shop supplies required during
the PDI process, are reimbursed under a single PDI labor time allowance. Each Mitsubishi model
has an assigned PDI labor time allowance. PDI labor time allowances by model and model year
are provided in a separate Warranty Bulletin. Warranty Bulletins by model year may be found on
the MDL in Warranty Central > Bulletins.
NOTE: Any additional repairs and/or needed adjustments due to issues with materials and/or
workmanship that are not part of these PDI procedures should be claimed on a separate warranty claim
(W) using applicable published LOTS labor times and operation numbers. Use the nearest applicable LOTS
operation number as a “zero-zero” actual time operation for non-published repairs and/or adjustments.

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Pre-Delivery Inspection
(All models except PHEV)

Repair Order #:

Dealer Stock #:

Ignition Key Code:

Wheel Lock Code 1:

Model:

Model Year:

Vehicle Identification Number
The following symbols are used to indicate special items:

If equipped
Vehicles for Display/Delivery
3
Vehicles for Storage
 Operations must be performed outdoors with a clear view of the southern sky
1

2

For additional details on ANY step, refer to the “ General PDI Procedures”
TSB for the applicable model year.

TECHNICAL INSPECTION
Vehicle Readiness

Check Warranty Superscreen & perform open Recalls or Service Campaigns
Engage IOD (Ignition Off Draw) connector (Do NOT remove once engaged)
Start the engine (make sure it starts with all keys/transmitters)
Verify proper cold start engine performance
Verify presence and install all shipped loose items as applicable (license plate
bracket, floor mats, wheel covers/caps, etc.)
 Refer to TSBs in Group 00 for any model specific PDI updates

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Interior Function

Apply parking brake and run the engine at idle when doing this part of the
inspection.
 Check operation of seats (power seats 1, front/rear seat adjustment 1, front/

rear heated seats 1, head restraint adjustment), and heated steering wheel 1

 Verify all open Recalls or Service Campaigns have been completed.
Turn OFF radio during road test!
 Check warning, indicator lights, and gauges (inc. check engine light,
TPMS light 1)

 Check BSW 1, LDW 1, RCTA 1, Auto Hold 1, FCM 1, AHB 1 , and RSA1 icons display on MID
 Check A/T / CVT shift and starter interlocks
 Check A/T / CVT operation (shift quality, Sportronic with shifter lever and
paddles 1, holds on a grade when in PARK, etc.) 1

 Check All-Wheel Control (AWC) / Super All-Wheel Control (S-AWC) functions
(mode selection, etc.) 1

 Check engine performance and overall drivability
 Check cruise control 1, Adaptive Cruise Control (ACC) 1
 Check for squeaks, rattles, and wind noise
 Check steering operation, steering wheel alignment, and handling
 Check brake and ABS / ASC / TCL operation
 Check wiper operation and washer aim (front and rear 1)
 Check heater and A/C operation
 Check HOT engine idle speed with A/C ON and OFF while turning steering wheel
Afterroad test:
 Check parking brake operation
 Check ATF / CVTF level
 Run all DTC check with scan tool (MUT III)
 Reset tire pressures to pre PDI level /disengage IOD fuse after PDI is completed3
 Calif. Dealers ONLY: Install Prop. 65 warning label to driver’s window

SA
M
PL

 Check seat belt operation (first, second, and third 1 row seats)
 Check passenger airbag light functions (with and without passenger)
 Check operation of all windows (master and all switches), sunroof 1, and

Road Test ● Mileage Before: _____________ After: ____________

E

SYMBOL KEY

DETAIL INSPECTION

Panoramic roof panel operation 1

 Check Multi Info Display (MID) 1 / Head Up Display (HUD) 1 function
 Check interior and dash lights
 Check operation/adjustment of all mirrors: inside (automatic dimming,



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Homelink®, etc. 1) and outside (inc. power folding side mirrors 1)
Check horn/auxiliary accessory sockets 1
Check audio system operation (inc. aux. input, USB port, satellite radio, rear
entertainment system1 ), check SDA 1 / DAS 1 system, Apple
CarPlay/Android Auto 1, set clock and all radio presets
Check hands free telephone and music streaming function (Bluetooth®)
Check rear view 1/ Multi-view 1 camera, BSW 1, FCM 1, ACC 1, LDW 1, AHB 1, and RSA1
Check windshield wiper de-icer 1, rear window defogger, outside
heated mirror function 1
Check wireless phone charger1

Walkaround

Apply parking brake, turn engine OFF, place ignition switch in ON position.
Place gear selector in Reverse.
 Check all exterior lights (inc. auto headlamp function, all turn signals and
brake lights)

Turn ignition switch OFF
 Check remote keyless entry (inc. Answerback) 1, Freehand Access Security

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

Transmitter System (F.A.S.T.) 1, theft alarm system 1, door locks, child safety
door locks 1, door latches, fuel filler door/cap, remote engine start 1
Check door closing effort (adjust if necessary)
Check trunk release and closing effort, trunk/cargo area light 1 and trim
Check liftgate latch operation (inc. power liftgate operation & latching) 1
Check emergency trunk release handle 1
Check spare tire pressure 1, jack and tools 1, tire repair kit contents 1, wheel
lock key 1

Under Hood (use MMNA approved fender covers)
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Test battery (w/ Midtronics tester); write code here: ___________________
Check that battery terminals are properly secured
Check all fluid levels
Check for fluid leaks
Check for loose attachments, incorrect routing, and insufficient clearances
Check that all emissions control equipment is installed
Check hood latch and safety catch (adjust if necessary)

Under Vehicle

Detailing Before PDI

 Remove RAP-film and remove RAP-film residue 2
 Inspect paint for damage

Detailing After PDI

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CUSTOMER DELIVERY PREPARATION

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Refer to Service Manual for proper lifting points
 Check for loose attachments, incorrect routing, and insufficient clearances
 Check for fluid leakage
 Check/adjust tire pressure and inspect for tire/wheel damage/torque wheel






 Remove plastic wheel protectors
 Install wheel covers/caps 1



lug per Service Manual

Wash exterior body panels, and check for water leaks after washing
Wash and inspect wheels, remove glue residue,and apply tire dressing
Check door and trunk/cargo area opening and under hood cleanliness
Inspect body panels and paint for damage, alignment and finish quality
Inspect all glass for damage and cleanliness inside and out
Inspect all moldings, trim, and chrome and remove protective tape
Inspect weatherstripping and rubber moldings
Clean interior and check interior panel/trim fit
Check for stains, dirt, scuffs, and damage
Check that all door edge guards are in place
Check cargo net 1 and install accessories 1
Install paper mats on all floors
Check headliner and sun visor cleanliness

Engage IOD (Ignition Off Draw) connector 3
Make sure all safety systems are set to the on position
Wash exterior body panels, wheels, and apply tire dressing
Check door and trunk/cargo area opening and under hood cleanliness
Inspect body panels and paint for damage, alignment, and finish quality
Inspect and clean all glass inside and out
Inspect all moldings, trim, and chrome
Confirm glovebox items (Owner’s and Maintenance Manuals, Warranty, etc.)
Remove seat and trim protectors
Latch 2nd row center seat belt (Outlander/Outlander Sport/RVR Only)
Check headliner and sun visor cleanliness
Check interior for stains, dirt, scuffs, and damage
Remove paper mats, vacuum floor carpet, install floor mats & anchor driver side
Remove foot pedal plastic protectors 1
Confirm vehicle installed accessory weight. Complete and attach Load
Carrying Capacity Reduced label (TSB-23-00-001) if necessary
Check/adjust tire pressure
Test battery (w/ Midtronics tester); write code here: ___________________
Confirm clock is set, and audio presets are set to local stations
Test Telematics (Mitsubishi Connect) 1: Press i-button ONCE to test (response
will be “test”). DO NOT press more than once.
Recheck Warranty Superscreen, and verify all open Recalls or Service
Campaigns have been completed BEFORE customer delivery

Dealer Certification – I hereby certify that all items have been checked and corrected to ensure this vehicle meets our highest standards for quality and excellence.

Technician Signature:

Pre-Delivery Inspection Date:

Detail Specialist Signature:

Pre-Delivery Detail Date:

Delivered by Signature:

Title:

© 2023 Mitsubishi Motors North America, Inc. All rights reserved.

Date:
(4/2023)