NHTSA ID Number: 10235535
Manufacturer Communication Number: TSB230069
TSB/Document Date: 2023-05-04
Summary
This Technical Service Bulletin describes the verification and resolution of the issue of some units that were approved by customer short shipped the DEF level gauge and hour meter.
Rental Generator Sets Short Shipped DEF Level Gauge and Hour Meter Kit
Page 1 of 9
Technical Service Bulletin
Technical Service Bulletin:
Released Date: 17-Apr-2023
TSB230069
Rental Generator Sets Short Shipped DEF Level Gauge and Hour Meter Kit
Rental Generator Sets Short Shipped DEF
Level Gauge and Hour Meter Kit
Warranty Statement
The information in this document authorizes specific changes to the repair practice for
failures covered under product warranty coverages.
Contents
Product Affected
• C100D2RE (Spec D)
• C200D2RE (Spec G)
• C275D2RE (Spec F)
Issue
Some units were approved by customer short shipped the DEF level gauge and hour
meter.
Verification/Confirmation
Verify your serial number is listed below in Table 1.
Table 1, Affected Generator Set Serial Number
J220155815
J220158163
K220163290
J220155819
J220156152
J220158164
J220162677
J220159289
J220156153
J220158708
J220162678
J220159290
J220156154
J220158709
J220162679
J220159291
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2023/tsb230069.html
4/18/2023
Rental Generator Sets Short Shipped DEF Level Gauge and Hour Meter Kit
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Table 1, Affected Generator Set Serial Number
J220156155
J220158710
J220162680
J220159332
J220156156
J220158711
J220162681
J220159654
J220156302
J220159132
J220162682
J220159722
J220156303
J220159335
J220162685
J220159723
J220156299
J220159336
J220162674
J220159724
J220156300
J220159337
J220162675
J220162718
J220156754
J220159338
J220162676
J220162720
J220156755
J220159718
J220162683
J220155434
J220156756
J220161834
J220162684
J220162717
J220156757
J220161835
J220155437
J220156724
K220163286
J220155438
J220158160
K220163287
J220155816
J220158161
K220163288
J220155817
J220158162
K220163289
J220155818
Resolution
If the unit serial number is listed in Table 1, email AJ206@cummins
.com to have a DEF
level gauge and hour meter kit sent to repair location.
In the email request include the following.
•
•
•
•
Customer name
Shipping address
Generator set serial number(s)
Include this TSB number and title
Service Instructions
Note: A copy of kit instructions are included in the kit.
1. Kit installation for C100D2RE generator sets.
1 a. Remove the 3 bolts and open the control panel.
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Rental Generator Sets Short Shipped DEF Level Gauge and Hour Meter Kit
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Figure 1, Control Panel Bolt Location C100D2RE
1 b. Remove plastic caps before installing hour meter and DEF level gauge.
1 c. Install the DEF level gauge into the panel. Hand tighten the retaining ring.
1 d. Install the hour meter into the panel. Torque nuts to 1.5N-m (13.2 In-lbs).
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Rental Generator Sets Short Shipped DEF Level Gauge and Hour Meter Kit
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Figure 2, DEF Gauge and Hour Meter Installation Locations C100D2RE
1 e. Remove cable tie securing P154A connector to main wiring harness above gauge
cluster and connect to DEF level gauge at location ‘A’ (red box in Figure 3).
1 f. Using supplied jumper harness, connect DEF gauge location ‘B’ (blue box in Figure
3) to hour meter. Secure jumper to main harness with cable tie (green box in Figure 3).
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Rental Generator Sets Short Shipped DEF Level Gauge and Hour Meter Kit
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Figure 3, DEF Gauge and Hour Meter Wiring Installation C100D2RE
1 g. Close control panel and reinstall the 3 bolts. Torque to 10.9N-m (8 ft-lbs).
1 h. End of installation.
2. Kit installation for C200D2RE/C275D2RE generator sets.
2 a. Remove the 2 bolts and open the control panel.
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2023/tsb230069.html
4/18/2023
Rental Generator Sets Short Shipped DEF Level Gauge and Hour Meter Kit
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Figure 4, Control Panel Bolt Location C200D2RE/C275D2RE
2 b. Remove plastic caps before installing hour meter and DEF level gauge.
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4/18/2023
Rental Generator Sets Short Shipped DEF Level Gauge and Hour Meter Kit
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Figure 5, DEF Gauge and Hour Meter Installation Locations C200D2RE/C275D2RE
2 c. Install the DEF level gauge into the panel (location 1). Hand tighten the retaining
ring.
2 d. Install the hour meter into the panel (location 2). Torque nuts to 1.5 N-m (13.2 Inlbs).
2 e. Remove cable tie securing P154A connector to main wiring harness above gauge
cluster and connect to DEF level gauge at location ‘A’ (red box in Figure 6).
2 f. Using supplied jumper harness (blue line in Figure 6), connect DEF gauge location
‘B’ (blue box in Figure 6) to hour meter. Secure jumper to main harness with cable tie.
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2023/tsb230069.html
4/18/2023
Rental Generator Sets Short Shipped DEF Level Gauge and Hour Meter Kit
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Figure 6, DEF Gauge and Hour Meter Wiring Installation C200D2RE/C275D2RE
2 g. Close control panel and reinstall the 3 bolts. Torque to 10.9N-m (8 ft-lbs).
2 h. End of installation.
Claim Filing Instructions
In claim description please mention the TSB title and number, along with “rental short
ship DEF gauge”.
Account Code: 96
Applicable SRT’s:
• 00-90F: 0.2 hours- Administrative time
• 99-999: 1.0 hours- Install DEF level gauge and hour meter Kit
Document History
Date
2023-3-24
Details
Module Created
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2023/tsb230069.html
4/18/2023
Rental Generator Sets Short Shipped DEF Level Gauge and Hour Meter Kit
Page 9 of 9
Last Modified: 17-Apr-2023
https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2023/tsb230069.html
4/18/2023
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TSB/Document ID: TSB230069
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
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