NHTSA ID Number: 10235346
Manufacturer Communication Number: 23-BR-001H
TSB/Document Date: 2023-05-02
Summary
When servicing any of the specified vehicles below with the corresponding DTCs, C2416, âMotor Short or Open â LH (EPB)â or C2417 âMotor Short or Open â RH (EPB)â, follow the step-by-step procedures in this bulletin.
GROUP
NUMBER
BRAKE
DATE
Technical Service Bulletin
SUBJECT:
23-BR-001H
MODEL(S)
APRIL 2023
IONIQ HYBRID
(AE
HEV)
IONIQ PLUG-IN (AE
PHEV)
ELECTRIC PARKING BRAKE (EPB)
DTC C2416 OR C2417 DIAGNOSIS
Description: When servicing any of the specified vehicles below with the corresponding DTCs, C2416,
“Motor Short or Open – LH (EPB)” or C2417 “Motor Short or Open – RH (EPB)”, follow the step-by-step
procedures in this bulletin.
PREVIOUS 59795/96-G2000
and 59795/96-G2100
NEW 59795/96-G2010
and 59795/96-G2110
Showing Left Side
Showing Left Side
STUI
This TSB includes STUI pictures as a requirement. Where indicated, please include the last 6
digits of the VIN and date of repair on a piece of paper. Ensure the VIN and date of repair are
clearly visible. Finally, please ensure all captured pictures are completed according to the steps in
this TSB and uploaded to STUI. All claims submitted that have illegible, incomplete, missing,
or incorrect picture(s) are subject to debit.
APPLICABLE VEHICLES: All 2019-2022MY Ioniq Hybrid
(AE HEV) and Plug-in Hybrid
(AE
PHEV) vehicles equipped with an Electronic Parking Brake (EPB)
Circulate To: Service Manager, Warranty Manager, Service Advisors, Technicians, Fleet Repair
SUBJECT::
:
ELECTRIC PARKING BRAKE (EPB) DTC C2416 OR C2417 DIAGNOSIS
Part Information:
MODEL
MODEL YEARS
PART NAME
PREVIOUS PART
NEW PART
2019 to 2020
WIRING-E.P.B. CONN
EXTN, LH
59795-G2000
59795-G2010
Produced from
10/17/2018 to
01/24/2020
WIRING-E.P.B. CONN
EXTN, RH
59796-G2000
59796-G2010
2020 to 2022
WIRING-E.P.B. CONN
EXTN, LH
59795-G2100
59795-G2110
Produced
01/25/2020 and after
WIRING-E.P.B. CONN
EXTN, RH
59796-G2100
59796-G2110
IONIQ PLUG2019 to 2022
IN
(AE PHEV)
Produced
equipped with
10/17/2018 and after
EPB
WIRING-E.P.B. CONN
EXTN, LH
59795-G2000
59795-G2010
WIRING-E.P.B. CONN
EXTN, RH
59796-G2000
59796-G2010
IONIQ
HYBRID
(AE
HEV)
equipped with
EPB
i
Information
•
Both the previous and new parts can be installed at the same time (PREVIOUS on one side
and NEW on the other).
Warranty Information:
MODEL
OP CODE
OPERATION
E.P.B. EXTENSION
59797R00
WIRING (LH)
IONIQ
HYBRID
(AE
E.P.B. EXTENSION
HEV)/PLUG- 59797R0R
WIRING (RH)
IN
(AE PHEV)
E.P.B. EXTENSION
59797R0B
WIRING (BOTH)
OP TIME
CAUSAL
PART
0.8 M/H
59795*
0.8 M/H
59796*
1.1 M/H
59795*
59796*
NATURE
CODE
CAUSE
CODE
I3T
ZZ3
NOTE 1: Normal Warranty Applies
NOTE 2: Refer to the above Parts Information table to select the applicable Causal Part number.
TSB #: 23-BR-001H
Page 2 of 7
SUBJECT:
SUBJECT:
ELECTRIC PARKING BRAKE (EPB) DTC C2416 OR C2417 DIAGNOSIS
FLOW CHART:
i
Information
•
•
The DTCs stored within the vehicle may show more than the base 5-digit code. Please use
the first 5-digits to determine the appropriate repair.
Either Active or History DTC.
TSB #: 23-BR-001H
Page 3 of 7
SUBJECT:
SUBJECT::
:
ELECTRIC PARKING BRAKE (EPB) DTC C2416 OR C2417 DIAGNOSIS
Service Procedure:
1.
Follow the above Flow Chart for repairs.
2.
If Event Update #666 or #667 is necessary,
refer to TSB# 21-BR-004H or latest version,
EPB ECU UPDATE FOR DTC C2416 OR
C2417.
3.
If EPB extension harness replacement is
necessary, continue with the following
procedures.
Only replace the side(s) as directed by the
DTC.
4.
Disconnect the Auxiliary 12V Battery
according to the applicable shop manual.
Engine Electrical System → Charging
System → Auxiliary 12V Battery
!
CAUTION
Risk of injury may occur due to electric
shock if the auxiliary 12V battery is not
disconnected before harness
replacement.
5.
Lift the vehicle on a hoist and remove the
wheel
Wheel Lug Nut Torque
lb-ft • 79.6-94.0
kgf.m • 11.0-13
N.m • 107.9-127.5
TSB #: 23-BR-001H
Page 4 of 7
SUBJECT:
SUBJECT:
ELECTRIC PARKING BRAKE (EPB) DTC C2416 OR C2417 DIAGNOSIS
6.
Remove the inner fender liner (A).
7.
Remove the bolts (B) holding the harness
brackets.
A
Harness Bracket Bolts Tightening Torque
B
lb-ft • 2.9-4.3
kgf.m • 0.4-0.6
B
N.m • 3.9-5.9
8.
Disconnect the harness from the EPB
actuator (C) and wheel speed sensor (D).
C
D
TSB #: 23-BR-001H
Page 5 of 7
SUBJECT:
SUBJECT::
:
9.
ELECTRIC PARKING BRAKE (EPB) DTC C2416 OR C2417 DIAGNOSIS
To access the connector in the vehicle,
remove rear luggage side trim according to
the shop manual.
Body (Interior and Exterior) → Interior Trim
→ Luggage Side Trim
10.
Install the new harness.
Ensure the harness is routed correctly.
TSB #: 23-BR-001H
Page 6 of 7
SUBJECT:
ELECTRIC PARKING BRAKE (EPB) DTC C2416 OR C2417 DIAGNOSIS
SUBJECT:
11.
After the EPB extension harness
replacement, use STUI to take a photo of the
newly installed harness.
STUI
Using STUI, photograph the newly
installed EPB extension harness,
along with the last 6 digits of the VIN,
the date of the repair on a piece of
paper, and the side of replacement,
“Left” or “Right”
Upload the photo to STUI. If both
sides require replacement, the left
and right photos must be uploaded
to STUI.
Example Photo
12.
Reinstall parts in reverse order of removal.
13.
The service procedure is complete.
TSB #: 23-BR-001H
Page 7 of 7
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TSB/Document ID: 23-BR-001H
Replacement Service Bulletin Number:
MFR Communication Date: 2023-04-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: PARKING BRAKE
MFR Component System:
MFR Component Subsystem:
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