NHTSA ID Number: 10234811
Manufacturer Communication Number: TJ3551120
TSB/Document Date: 2023-04-24
Summary
Creaking noise from Steering Wheel Module (SWM)
Volvo
Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Creaking noise from Steering Wheel Module (SWM)
TJ 35511.2.0
Issuer (Dept.)
Issue Date
Status Date
Technical Service
3/16/23
3/23/23
Car Market
Partner
Function Group
United States and Canada 3 US 7510 Volvo Car USA 3644
Function Description
Page
Housing for direction indicator switch
Page 1 of 14
Attachment
File Name
File Size
TJI-519196-1_1_0_en-US.pdf
1.8455 MB
TJI-519196-2_1_0_en-US.pdf
1.9510 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
If creaking / ticking noise is heard from SWM area when turning the steering wheel, then follow
advice under Service.
*Structure week updated.
CSC Customer Symptom Codes
Code
Description
Steering wheel/Squeak/rattle/Steering column/wheel
Steering/Unusual noise/Unsure when/at all times
X8
Steering/Unusual noise/At full turn
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
Plant
Chassis range
Struc Week
Range
224
2019-2022
-
201835-202148
225
2018-2022
-
201817-202148
227
2019-2022
-
201846-202148
234
2017-2017
-
201617-202148
235
2017-2022
-
201624-202148
236
2017-2022
-
201646-202148
238
2017-2022
-
201646-202148
246
2018-2022
-
201817-202148
256
2016-2022
-
201505-202148
Technical Journal 35511.2.0
SERVICE:
Follow instruction for SPA platform according to the attachment TJI-519196-1_1_0_en-US and for
CMA platform according to the attachment TJI-519196-2_1_0_en-US.
Warranty claim info:
To get warranty claim accepted for a job described in this TJ, please use following data:
VST OP number: 98751-2
VST Operation Number
VST Operation Number
Description
98751-2
Steering wheel module adjust acc
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group
3644.
To view TJ attachments continue to next page. This TJ has two attachments.
Page 2 of 14
2023-03-23
Volvo Car Customer Service
Title
Steering wheel module (SWM)
Action
Product fix
Issue
1
Date
2020-05
TJ Instruction VCC-519196-1
Reason
First issue
Affected vehicles
Model year
2019, 2020
2017, 2018,
2019, 2020
2017, 2018,
2019, 2020
2019, 2020
2019, 2020
Model
S60 (19-)
S90 (17-)
S90L
V60 (19-)
V60 Cross Country
(19-)
2017, 2018, V90 (17-)
2019, 2020
2017, 2018, V90 Cross Country
2019, 2020
2018, 2019, XC60 (18-)
2020
2016, 2017, XC90 (16-)
2018, 2019,
2020
Materials
Anti-squeak tape
Qty.
1.0
Materials
Part No.
1161842
Notes
Page
1(6)
Operation number:
98751-2
TJ Instruction VCC-519196-1
Page 2 ( 6 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Removal
Remove airbag driver's side , refer to:
Removal, replacement and installation
8 - Body and interior
88 - Interior equipment
884 - seat belt and other restraining
systems
Turn the steering wheel into neutral position.
TJ Instruction VCC-519196-1
Page 3 ( 6 )
Disconnect the connectors.
Loosen the screws.
Remove the marked part.
TJ Instruction VCC-519196-1
Page 4 ( 6 )
Note! Orientation view
Note! Only use the specified material.
Use: Anti-squeak tape , 1161842
TJ Instruction VCC-519196-1
Page 5 ( 6 )
Caution! Make sure the component is fitted
as illustrated.
Caution! Make sure the component is fitted
as illustrated.
TJ Instruction VCC-519196-1
Page 6 ( 6 )
Installation
Install the marked components.
Torque:
Steering wheel to steering column (center
screw) , 60 Nm
Fit driver's side airbag , refer to:
Removal, replacement and installation
8 - Body and interior
88 - Interior equipment
884 - seat belt and other restraining
systems
Volvo Car Customer Service
Title
Steering wheel module (SWM)
Action
Product fix
Issue
1
Date
2020-05
TJ Instruction VCC-519196-2
Reason
First issue
Affected vehicles
Model year Model
2018, 2019, XC40
2020
Materials
Anti-squeak tape
Qty.
1.0
Materials
Part No.
1161842
Notes
Page
1(6)
Operation number:
98751-2
TJ Instruction VCC-519196-2
Page 2 ( 6 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Removal
Remove airbag driver's side , refer to:
Removal, replacement and installation
8 - Body and interior
88 - Interior equipment
884 - seat belt and other restraining
systems
Disconnect the connectors.
TJ Instruction VCC-519196-2
Page 3 ( 6 )
Loosen the screws.
Remove the marked part.
Note! Orientation view
TJ Instruction VCC-519196-2
Page 4 ( 6 )
Note! Only use the specified material.
Use: Anti-squeak tape , 1161842
Caution! Make sure the component is fitted
as illustrated.
TJ Instruction VCC-519196-2
Page 5 ( 6 )
Caution! Make sure the component is fitted
as illustrated.
Installation
Note! Make sure that the road wheels are in
the straight ahead position.
Note! The markings must be opposite each
other.
TJ Instruction VCC-519196-2
Page 6 ( 6 )
Install the screw.
Torque:
Steering wheel to steering column (center
screw) , 60 Nm
Fit driver's side airbag , refer to:
Removal, replacement and installation
8 - Body and interior
88 - Interior equipment
884 - seat belt and other restraining
systems
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TSB/Document ID: TJ3551120
Replacement Service Bulletin Number:
MFR Communication Date: 2023-03-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
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