NHTSA ID Number: 10232643
Manufacturer Communication Number: ITB08-046J
TSB/Document Date: 2023-03-07
Summary
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Make sure the steering wheel is straight when adjusting the front wheel toe.
HINT: The Steering Wheel Offset Gauge/Centering Tape (or masking tape) can be used to center the
steering wheel while standing outside of the car during the alignment process.
4. Road test to confirm the steering wheel is straight (not off-center 2 mm or more).
5. Remove the Steering Wheel Offset Gauge (Centering Tape).
6. Attach to the Repair Order a copy of the alignment machine printout showing the BEFORE and AFTER
alignment readings. Write on the print-out the amount of steering wheel off-center (in millimeters) before
and after the alignment.
7. If necessary, use C-III plus to adjust the Steering Angle Sensor.
Refer to the appropriate Electronic Service Manual
to determine if this adjustment is necessary.
HINT: If wheel alignment is performed, attach a copy of the alignment machine print-out showing the
BEFORE and AFTER alignment readings.
9/15
ITB08-046J
CLAIMS INFORMATION
Submit a Primary Operation (PO) line claim using the following claims coding:
IF REQUIRED:
DESCRIPTION
Procedure A: Swap front and rear tires (side to side) and
re-initialize TPMS
OP CODE
SYM
DIA
FRT
PX35AA
CA
44
0.5
OP CODE
SYM
DIA
FRT
PX36AA
CA
02
0.9
OP CODE
SYM
DIA
FRT
PX37AA
PX38AA
PX39AA
PX40AA
CA
CA
CA
CA
02
02
02
02
0.4
0.8
1.1
1.5
DIA
FRT
44
(1)
IF REQUIRED:
DESCRIPTION
Procedure B: Swap tires per procedure B, perform up to two
test drives, and re-initialize TPMS
OR
For vehicles with different size tires or directional tires.
DESCRIPTION
Procedure B: Swap tires per procedure B, perform test drive
and re-initialize TPMS
If 1 tire is swapped
If 2 tires are swapped
If 3 tires are swapped
If 4 tires are swapped
IF REQUIRED:
DESCRIPTION
OP CODE
SYM
Alternative Procedure A and B
WD52AA
CA
Wheel Balance
(1) Reference the current Infiniti
Warranty Flat Rate Manual and use the indicated FRT.
OR:
DESCRIPTION
OP CODE
SYM
DIA
FRT
Procedure C: Adjust wheel alignment
(2)
CA
44
(3)
(2) Reference the WD-Chassis Adjustment section in the current Infiniti
Warranty Flat Rate Manual, use the
OP-CODE that matches the vehicle and operation performed.
(3) Reference the current Infiniti
Warranty Flat Rate Manual and use the indicated FRT.
IF REQUIRED:
For tire replacement claims information, reference the current Infiniti
Warranty Flat Rate Manual.
Submit a Primary Operation (PO) line claim using the following claims coding:
DESCRIPTION
OP CODE
SYM
Steering Wheel Off-Center – Adjust
WD34AA
EC
(1) Reference the current Infiniti
Warranty Flat Rate Manual and use the indicated FRT.
DIA
44
FRT
(1)
HINT: If wheel alignment is performed, attach a copy of the alignment machine print-out showing the BEFORE
and AFTER alignment readings.
10/15
ITB08-046J
Appendix
Relationship of alignment settings to vehicle pull
Camber:
The camber thrust direction will be to the side with the
“most positive” camber setting.
EXAMPLE: If the left camber is significantly higher (more
positive) than the right, the vehicle will tend to drift or pull
to the left.
Figure 5
Caster:
The caster thrust direction will be to the side with “most
negative” caster setting.
EXAMPLE: If the left caster is significantly higher (more
positive) than the right, the vehicle will tend to drift or pull
to the right.
Figure 6
Thrust Angle:
The rear Thrust Angle should be close to 0. Excessive
thrust angle may cause the steering wheel to be offcenter.
Figure 7
11/15
ITB08-046J
Appendix (continued)
Caster camber adjustment
There are no provision provided for adjusting caster and camber on many Infiniti models, but some adjustment
may be achieved by the following methods:
Strut Suspension Camber Adjustment
a. Raise the vehicle and remove the front tires.
b. Loosen the upper steering knuckle bolts and nuts.
c. Adjust the camber by moving the steering knuckle within the range of the free play of the bolts.
d. Tighten the bolts to the specified torque (refer to the Electronic Service Manual
).
e. Reinstall the front wheels and lower the vehicle. Jounce (bounce) the front and rear of the vehicle
several times to stabilize the suspension.
Strut Suspension Camber & Caster Adjustment
a. Raise the vehicle and remove the front wheels.
b. Loosen the upper strut mount bolts.
c. Adjust camber and caster by moving the upper strut mount within the range of the free play of the bolts.
d. Tighten the bolts to the specified torque (refer to the Electronic Service Manual
).
e. Reinstall the front wheels and lower the vehicle. Jounce (bounce) the front and rear of the vehicle
several times to stabilize the suspension.
Cradle Camber & Caster Adjustment
a. Loosen all of the cradle bolts. (DO NOT remove any of these bolts.)
b. Adjust camber and caster by moving the cradle within the range of the free play of the bolts. (Side to
side movement will change Camber and SAI; Fore-Aft movement will change Caster).
c. Tighten the bolts to the specified torque (refer to the Electronic Service Manual
).
d. Jounce (bounce) the front and rear of the vehicle several times to stabilize the suspension.
12/15
ITB08-046J
SPECIAL TOOLS
Additional tools are available from Tech•Mate online: www.techmatetools.com, or by phone:
1-833-397-3493.
HINT: When ordering, keep in mind that the tool part number prefix has changed from “J” to “NI”. For
example, J-49286-3 is now NI-49286-3.
Steering Wheel Offset Gauge (Centering Tape) – Tool # J-49286-3
(New part number: NI-49286-3)
The Steering Wheel Offset Gauge (Centering Tape) is
a set of one-time use stickers that are attached to the
steering wheel and the steering column cover.
Tool Use
Turn/adjust the steering wheel to the straight position
(spokes of steering wheel are straight across).
Figure 8
Attach the sticker with numbers on the steering
column cover.
Attach the arrow sticker on the steering wheel. Make
sure the arrow lines up with the 0 (zero) mark.
When you road test the vehicle you can read how
many millimeters the steering wheel is off-center.
Figure 9
HINT: If stickers are not available, use a piece of
masking tape on the steering wheel and on the
steering column. Mark where the steering wheel is
centered and a maximum mark to either side (refer to
page 8 for vehicle maximum allowable offset).
Mark center
Mark
maximum
offset
Figure 10
13/15
ITB08-046J
Road Crown Gauge (Tilt Indicator) – Tool # J-49286-2
(New part number: NI-49286-2)
The Road Crown Gauge (Tilt Indicator) measures the
amount of road crown in degrees.
The suction cup is used to attach the Road Crown
Gauge (Tilt Indicator) to a secure spot on the vehicle
dash.
Tool Use
Before the road test, calibrate the gauge.
Figure 11
HINT: The gauge must be calibrated with the same
weight in the vehicle as there will be during the road
test. For example, if you plan to have an assistant in the
vehicle during the road test, calibrate the gauge while
both of you are sitting in the vehicle.
There are two ways to calibrate the gauge:
Preferred method: Park the vehicle on a level
surface, such as an alignment rack and
calibrate the gauge by moving the gauge until
the ball is on the zero mark.
Figure 12
If you do not have a perfectly flat level surface:
a. Park the vehicle on a reasonable flat level surface and note the gauge reading.
b. Turn the vehicle 180 degrees so the vehicle is in the same spot but facing the opposite direction
and note the gauge reading.
c. Move/calibrate the gauge so it reads half the difference between the two readings.
For example, if the first reading is -1 and the second reading (after moving the vehicle) is +3, half
way between is +1.
1st reading -1
-6
-4
-2
2nd reading +3
0°
2
4
6
Calibrate gauge to +1
14/15
ITB08-046J
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
October 9, 2008
ITB08-046
Original bulletin published
February 2, 2009
ITB08-046a
CLAIMS INFORMATION revised
August 26, 2009
ITB08-046b
Publication date updated to include the latest models and
model years
April 5, 2011
ITB08-046c
Changes made throughout
September 21, 2011
ITB08-046d
Publication date updated to include the latest models and
model years
November 21, 2011
ITB08-046e
Linked General Procedures revised
May 14, 2018
ITB08-046f
Changes made throughout
December 17, 2020
ITB08-046g
November 18, 2021
ITB08-046H
November 29, 2021
ITB08-046I
February 22, 2023
ITB08-046J
Publication date updated to include the latest models and
model years
Publication date updated to include the latest models and
model years
CLAIMS INFORMATION revised to include 2022 QX55
Publication date updated to include the latest models and
model years, Tech•Mate information revised on page 13,
and updated Special Tool part names and numbers applied
throughout
15/15
ITB08-046J
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TSB/Document ID: ITB08-046J
Replacement Service Bulletin Number:
MFR Communication Date: 2023-02-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING
MFR Component System:
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