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NHTSA ID Number: 10232643

Manufacturer Communication Number: ITB08-046J

TSB/Document Date: 2023-03-07


Summary

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


Make sure the steering wheel is straight when adjusting the front wheel toe.
HINT: The Steering Wheel Offset Gauge/Centering Tape (or masking tape) can be used to center the
steering wheel while standing outside of the car during the alignment process.

4. Road test to confirm the steering wheel is straight (not off-center 2 mm or more).
5. Remove the Steering Wheel Offset Gauge (Centering Tape).
6. Attach to the Repair Order a copy of the alignment machine printout showing the BEFORE and AFTER
alignment readings. Write on the print-out the amount of steering wheel off-center (in millimeters) before
and after the alignment.
7. If necessary, use C-III plus to adjust the Steering Angle Sensor.

Refer to the appropriate Electronic Service ManualeBay logo to determine if this adjustment is necessary.

HINT: If wheel alignment is performed, attach a copy of the alignment machine print-out showing the
BEFORE and AFTER alignment readings.

9/15

ITB08-046J

CLAIMS INFORMATION
Submit a Primary Operation (PO) line claim using the following claims coding:
IF REQUIRED:
DESCRIPTION
Procedure A: Swap front and rear tires (side to side) and
re-initialize TPMS

OP CODE

SYM

DIA

FRT

PX35AA

CA

44

0.5

OP CODE

SYM

DIA

FRT

PX36AA

CA

02

0.9

OP CODE

SYM

DIA

FRT

PX37AA
PX38AA
PX39AA
PX40AA

CA
CA
CA
CA

02
02
02
02

0.4
0.8
1.1
1.5

DIA

FRT

44

(1)

IF REQUIRED:
DESCRIPTION
Procedure B: Swap tires per procedure B, perform up to two
test drives, and re-initialize TPMS
OR
For vehicles with different size tires or directional tires.
DESCRIPTION
Procedure B: Swap tires per procedure B, perform test drive
and re-initialize TPMS
If 1 tire is swapped
If 2 tires are swapped
If 3 tires are swapped
If 4 tires are swapped
IF REQUIRED:
DESCRIPTION
OP CODE
SYM
Alternative Procedure A and B
WD52AA
CA
Wheel Balance
(1) Reference the current InfinitieBay logo Warranty Flat Rate Manual and use the indicated FRT.
OR:
DESCRIPTION
OP CODE
SYM
DIA
FRT
Procedure C: Adjust wheel alignment
(2)
CA
44
(3)
(2) Reference the WD-Chassis Adjustment section in the current InfinitieBay logo Warranty Flat Rate Manual, use the
OP-CODE that matches the vehicle and operation performed.
(3) Reference the current InfinitieBay logo Warranty Flat Rate Manual and use the indicated FRT.
IF REQUIRED:
For tire replacement claims information, reference the current InfinitieBay logo Warranty Flat Rate Manual.
Submit a Primary Operation (PO) line claim using the following claims coding:
DESCRIPTION
OP CODE
SYM
Steering Wheel Off-Center – Adjust
WD34AA
EC
(1) Reference the current InfinitieBay logo Warranty Flat Rate Manual and use the indicated FRT.

DIA
44

FRT
(1)

HINT: If wheel alignment is performed, attach a copy of the alignment machine print-out showing the BEFORE
and AFTER alignment readings.

10/15

ITB08-046J

Appendix
Relationship of alignment settings to vehicle pull

Camber:
The camber thrust direction will be to the side with the
“most positive” camber setting.
EXAMPLE: If the left camber is significantly higher (more
positive) than the right, the vehicle will tend to drift or pull
to the left.

Figure 5

Caster:
The caster thrust direction will be to the side with “most
negative” caster setting.
EXAMPLE: If the left caster is significantly higher (more
positive) than the right, the vehicle will tend to drift or pull
to the right.

Figure 6

Thrust Angle:
The rear Thrust Angle should be close to 0. Excessive
thrust angle may cause the steering wheel to be offcenter.
Figure 7

11/15

ITB08-046J

Appendix (continued)
Caster camber adjustment
There are no provision provided for adjusting caster and camber on many Infiniti models, but some adjustment
may be achieved by the following methods:
Strut Suspension Camber Adjustment
a. Raise the vehicle and remove the front tires.
b. Loosen the upper steering knuckle bolts and nuts.
c. Adjust the camber by moving the steering knuckle within the range of the free play of the bolts.
d. Tighten the bolts to the specified torque (refer to the Electronic Service ManualeBay logo).
e. Reinstall the front wheels and lower the vehicle. Jounce (bounce) the front and rear of the vehicle
several times to stabilize the suspension.
Strut Suspension Camber & Caster Adjustment
a. Raise the vehicle and remove the front wheels.
b. Loosen the upper strut mount bolts.
c. Adjust camber and caster by moving the upper strut mount within the range of the free play of the bolts.
d. Tighten the bolts to the specified torque (refer to the Electronic Service ManualeBay logo).
e. Reinstall the front wheels and lower the vehicle. Jounce (bounce) the front and rear of the vehicle
several times to stabilize the suspension.
Cradle Camber & Caster Adjustment
a. Loosen all of the cradle bolts. (DO NOT remove any of these bolts.)
b. Adjust camber and caster by moving the cradle within the range of the free play of the bolts. (Side to
side movement will change Camber and SAI; Fore-Aft movement will change Caster).
c. Tighten the bolts to the specified torque (refer to the Electronic Service ManualeBay logo).
d. Jounce (bounce) the front and rear of the vehicle several times to stabilize the suspension.

12/15

ITB08-046J

SPECIAL TOOLS

Additional tools are available from Tech•Mate online: www.techmatetools.com, or by phone:
1-833-397-3493.
HINT: When ordering, keep in mind that the tool part number prefix has changed from “J” to “NI”. For
example, J-49286-3 is now NI-49286-3.

Steering Wheel Offset Gauge (Centering Tape) – Tool # J-49286-3
(New part number: NI-49286-3)

The Steering Wheel Offset Gauge (Centering Tape) is
a set of one-time use stickers that are attached to the
steering wheel and the steering column cover.

Tool Use
Turn/adjust the steering wheel to the straight position
(spokes of steering wheel are straight across).

Figure 8

Attach the sticker with numbers on the steering
column cover.
Attach the arrow sticker on the steering wheel. Make
sure the arrow lines up with the 0 (zero) mark.
When you road test the vehicle you can read how
many millimeters the steering wheel is off-center.

Figure 9

HINT: If stickers are not available, use a piece of
masking tape on the steering wheel and on the
steering column. Mark where the steering wheel is
centered and a maximum mark to either side (refer to
page 8 for vehicle maximum allowable offset).

Mark center

Mark
maximum
offset

Figure 10
13/15

ITB08-046J

Road Crown Gauge (Tilt Indicator) – Tool # J-49286-2
(New part number: NI-49286-2)
The Road Crown Gauge (Tilt Indicator) measures the
amount of road crown in degrees.
The suction cup is used to attach the Road Crown
Gauge (Tilt Indicator) to a secure spot on the vehicle
dash.

Tool Use
Before the road test, calibrate the gauge.

Figure 11

HINT: The gauge must be calibrated with the same
weight in the vehicle as there will be during the road
test. For example, if you plan to have an assistant in the
vehicle during the road test, calibrate the gauge while
both of you are sitting in the vehicle.
There are two ways to calibrate the gauge:

Preferred method: Park the vehicle on a level
surface, such as an alignment rack and
calibrate the gauge by moving the gauge until
the ball is on the zero mark.
Figure 12

If you do not have a perfectly flat level surface:
a. Park the vehicle on a reasonable flat level surface and note the gauge reading.
b. Turn the vehicle 180 degrees so the vehicle is in the same spot but facing the opposite direction
and note the gauge reading.
c. Move/calibrate the gauge so it reads half the difference between the two readings.
For example, if the first reading is -1 and the second reading (after moving the vehicle) is +3, half
way between is +1.
1st reading -1
-6

-4

-2

2nd reading +3

2

4

6

Calibrate gauge to +1

14/15

ITB08-046J

AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

DESCRIPTION

October 9, 2008

ITB08-046

Original bulletin published

February 2, 2009

ITB08-046a

CLAIMS INFORMATION revised

August 26, 2009

ITB08-046b

Publication date updated to include the latest models and
model years

April 5, 2011

ITB08-046c

Changes made throughout

September 21, 2011

ITB08-046d

Publication date updated to include the latest models and
model years

November 21, 2011

ITB08-046e

Linked General Procedures revised

May 14, 2018

ITB08-046f

Changes made throughout

December 17, 2020

ITB08-046g

November 18, 2021

ITB08-046H

November 29, 2021

ITB08-046I

February 22, 2023

ITB08-046J

Publication date updated to include the latest models and
model years
Publication date updated to include the latest models and
model years
CLAIMS INFORMATION revised to include 2022 QX55
Publication date updated to include the latest models and
model years, Tech•Mate information revised on page 13,
and updated Special Tool part names and numbers applied
throughout

15/15

ITB08-046J

12

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TSB/Document ID: ITB08-046J

Replacement Service Bulletin Number:

MFR Communication Date: 2023-02-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING

MFR Component System:

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