TECHNICAL COMMUNICATION G_230214_RC_EN

23/02/2023

Model: Moto Guzzi V100 Mandello
Subject: Instrument panel calibration and brake line layout update
Campaign Code: 2023V100_USCA

Dear Dealer / Service Centre,
Through the ongoing, stringent quality control activities we perform on the components installed
on our vehicles and our continuous research to develop better new technical solutions, in
keeping with our commitment to ensure the best ownership experience possible for the
customer, with this note we wish to inform you of the need to carry out an update of the
instrument panel calibration to solve a bug and the assembly of a fastening clip for a different
passage of the front brake line as described in the "operating procedure" section of this
communication.

Please determine which vehicles in your stock or sold/serviced by you require this update, and:
•

update all vehicles in stock before sale

•

update vehicles that have already been sold at the first available opportunity.

As usual, for sell-in dealers, the list of chassis numbers involved belonging to your stock is
viewable in the section Campaigns / Campaign Reports of the PWM warranty management
software suite.
For all others, the verification of those involved can be carried out by querying each individual
chassis number from the Miscellaneous functions -> PWM Vehicle History menu.

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OPERATING METHOD OF INTERVENTIONS ON THE PWM:
•

From the main menu, select the option “campaigns”, then select the option “Enter
campaigns” from the sub-menu.

•

Enter the frame number subject to the recall campaign/technical update in the window
opened.

•

Select “search” to open a window with the available service coupons:
➢ Instrument panel and brake line layout update: service coupon which foresees
the updating of the instrument panel calibration and the assembly of a clip to
secure the front brake line, the automatic ordering of the necessary components
and the reimbursement of the labour involved.

•

Select the coupon, compile the “Km” field, and then save the procedure.

•

Once the replacement has been completed, it is essential to immediately declare the
service coupon as carried out* in the PWM in order to conclude the intervention and
receive a refund.

•

The coupon that will not be declared "carried out" (by the PWM status management)
within 6 months from the day of entry will be automatically discarded by the system as
NOT CARRIED OUT and will NOT be refunded.

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LABOUR AND SPARE PARTS:
1. Coupon: Instrument panel and brake line layout update
Minutes of labour envisaged for procedure: 15'
Spare part no.: cod. AP9100519 – Cable fastening clip (qty 1)

OPERATING PROCEDURE
Instrument panel
The main content of the update is the resolution of the failure to memorize the opening speed
of the aerodynamic flaps with the "Tour" map; On each key off, the flap opening speed returned
to the factory setting of 25 mph.

Detailed summary table
Model

Version

Market

Ecu code

New map

Moto Guzzi V100

all

USA - CAN

2D000734

60-UD-84163.105

Once the update has been successfully completed,
•

Perform a key OFF, wait at least 5 seconds, then perform a key ON;

•

Access the vehicle ECU menu and delete possible errors;

Brake line layout
In order to align vehicles already produced to the latest assembly standards, modify the
passage and fixing of the front brake line away from the radiator grille and thus avoid contacts
which could cause aesthetic damage to the radiator itself.
Add the clip code AP9100519 which allows you to align the path of the brake lines in the rear
area of the front mudguard (photo B).
Photo A shows the previous path and its position after the addition of the double clip (red
hatched line).

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Please contact the Technical Help Desk of our Technical Support Service for any queries or
assistance.

Best regards,

Piaggio & C. SpA
Business Unit Aftersales
Operations & Technical Service

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