Daimler Truck
North America LLC

Field Service Campaign

February 2023
SF658A-F
SECOND REVISED NOTICE

Subject: Integrated Predictive Powertrain
Control ECU
Models Affected: Specific model year 2022 Freightliner Cascadia;
and Western Star 49X and 5700 vehicles manufactured
June 6, 2021, through January 13, 2022.

General Information
Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and its wholly owned
subsidiary, Western Star Truck Sales, Inc., is initiating Field Service Campaign SF658A-F to modify the vehicles
mentioned above.
On certain vehicles requesting Intelligent Powertrain Management, they were shipped without the Integrated
Predictive Powertrain Control (IPPC) module required to enable the feature.
The IPPC module will be installed and software updated.
There are approximately 22,000 vehicles involved in this campaign.
REVISION: The bulletin has been revised to add additional work instruction steps to remedy errors encountered
during the flashing process.
Additional Repairs
Dealers must
complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle. A Dealer
will be liable for any progressive damage that results from its failure to complete campaigns before sale or
delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a
reasonable time after receiving notification.
Please contact Warranty Campaigns for consideration of additional charges prior to performing the repair.

Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a
completion sticker (Form WAR261).

Replacement Parts
Replacement parts are now available and can be obtained by ordering the kit and/or part number(s) listed below
from your facing Parts Distribution Center.
If our records show your dealership has ordered any vehicle(s) involved in campaign number SF658A-F, a list
of the customers and vehicle identification numbers will be available on DTNA Portal. Please refer to this list
when ordering parts for this campaign.
Table 1 - Replacement Parts for SF658A-F
Campaign Number

Kit/Part
Number

Part Description

Qty. per Kit

SF658A-F

25-SF658-000
WAR261

KIT - SERVICE IPPC
BLANK COMPLETION STICKER

1 ea
1 ea

Table 1

Page 1

Daimler Truck
North America LLC

Field Service Campaign

February 2023
SF658A-F
SECOND REVISED NOTICE

Removed Parts
U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the
disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.

Labor Allowance
Table 2 - Labor Allowance
Procedure

Time Allowed
(hours)

SRT Code

Corrective Action

SF658A-D, F

INSTALL IPPC MODULE

1.0

996-F141A

12-Repair Recall/Campaign

SF658E

INSTALL IPPC MODULE

0.8

996-F141B

12-Repair Recall/Campaign

Campaign
Number

Table 2

IMPORTANT: When the campaign has been completed, locate the base completion label in the appropriate location on the vehicle, and attach the gray completion sticker provided in the field service kit (Form WAR261). If
the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and
first attach the base completion label (Form WAR259). If a field service kit is not required or there is no completion sticker in the kit, write the campaign number on a blank sticker and attach it to the base completion label.

Claims for Credit
You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting
your claim through the Warranty system within 30 days of completing this campaign. Please reference the
following information in OWL:
• Claim type is Field Service Campaign.
• In the Campaign field, enter the campaign number and appropriate condition code (SF658-A, SF658-B,
etc.).
• In the Primary Failed Part field, enter 25-SF658-000.
• In the Parts section, enter the appropriate kit as shown in the Replacement Parts Table.
• In the Labor section, enter the appropriate SRT from the Labor Allowance Table. Administrative time will
be included automatically as SRT 939-6010A for 0.3 hours.
• The VMRS Component Code is F99-999-005 and the Cause Code is A1 - Campaign.
• This Field Service Campaign will terminate on November 30, 2023. Dealers will be notified of any
changes to the termination date via Important Campaign Information Letter posted on DTNAConnect.com.
IMPORTANT: OWL must be viewed prior to beginning work to ensure the vehicle is involved and the campaign
has not previously been completed. Also, check for a completion sticker before beginning work.
All claims must be submitted within 30 days of the repair and within 30 days of the termination date of the
campaign. U.S. and Canadian Dealers: All excess inventory to be returned to the PDC following the conclusion
of the campaign must be returned in resaleable condition to the Memphis PDC within 90 days from the
termination date. Please submit a PAR to request return to the Memphis PDC. (Canadian dealers should return
the kits to their facing PDC.) Export Distributors: Excess inventory is not returnable.
For questions, U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at
DTNAConnect.com/WSC, or the Customer Assistance Center at (800) 385-4357, if you have any questions or
need additional information. Export distributors submit a Web inquiry or contact your International Service
Manager.

Page 2

Daimler Truck
North America LLC

Field Service Campaign

November 2022
SF658A-F

Copy of Notice to Owners
Subject: Integrated Predictive Powertrain
Control ECU
Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and its wholly owned
subsidiary, Western Star Truck Sales, Inc., is initiating Field Service Campaign SF658A-F to modify specific
model year 2022 Freightliner Cascadia; and Western Star 49X and 5700 vehicles manufactured June 6, 2021,
through January 13, 2022.
On certain vehicles requesting Intelligent Powertrain Management, they were shipped without the Integrated
Predictive Powertrain Control(IPPC) control module required to enable the feature.
The IPPC module will be installed and base software and additional features installed using DiagnosticLink.
Please contact an authorized DTNA dealer to arrange to have the campaign performed and to ensure that parts
are available at the dealership. The campaign will take approximately one hour and will be performed at no
charge to you. To locate an authorized dealer, search online at NorthAmerica.DaimlerTruck.com/contact-us/.
Scroll down to “Locate a Dealer,” and select the appropriate brand.
This Field Service Campaign will terminate on November 30, 2023. Please make sure the campaign is
completed prior to this date. Work completed after this date will be done at the customer’s expense.
As stated in the terms of your express limited warranty, DTNA will not pay for any damage caused by failure to
properly maintain your vehicle. DTNA considers the work necessary under this campaign to be proper
maintenance and will, therefore, not pay for any damage to your vehicle caused by your failure to have the
repairs that are the subject of this campaign performed in a reasonable time.
Contact the Warranty Campaigns Department at (800) 547-0712, from 7 a.m. to 4 p.m. Pacific Time, Monday
through Friday, e-mail address [email protected], or the Customer Assistance
Center at (800) 385-4357, if you have any questions or need additional information.

WARRANTY CAMPAIGNS DEPARTMENT
Enclosure

Page 3

Daimler Truck
North America LLC

Field Service Campaign

February 2023
SF658A-F
SECOND REVISED NOTICE

Work Instructions
Subject: Integrated Predictive Powertrain
Control ECU
Models Affected: Specific model year 2022- Freightliner Cascadia;
and Western Star 49X and 5700 vehicles manufactured June 6,
2021, through January 13, 2022.
REVISION: The bulletin has been revised to add additional work instruction steps to remedy errors encountered
during the flashing process.

SF658A-D, F – Electronic Control Unit (ECU) Installation and
Programming (Cascadia Only)
1.

Check the base label (Form WAR259) for a completion sticker for SF658 (Form WAR261) indicating this
work has been done. The base label is usually located on the passenger door about 12 inches (30 cm)
below the door latch. If a sticker is present, no work is needed. If there is no sticker, proceed with the next
step.

2.

Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.

3.

Disconnect the batteries.

4.

Remove the electronics bay cover and the passenger-side lower dash cover. For instructions, see Section
60.06 of the New Cascadia workshop manual.

5.

Lower the vehicle power distribution module (VPDM) to the cab floor. For instructions, see Section 54.08,
Subject 100 of the New Cascadia workshop manual.

6.

Position the new integrated predictive powertrain control (IPPC) ECU (000 446 41 75) in the electronics
bay, as shown in Fig. 1, then press the ECU firmly towards the back of the shelf. See Fig. 2.
Lower the front of the ECU on to the surface of the shelf and adjust its position horizontally until the tabs
on the ECU are fully seated in the mounting slots. For detailed instructions, see Section 54.02, Subject
100 of the New Cascadia workshop manual.

07/25/2016

f546437

Fig. 1, IPPC ECU Location (schematic)

Page 4

08/10/2016

f546475

Fig. 2, Installing the IPPC ECU

Daimler Truck
North America LLC

Field Service Campaign

February 2023
SF658A-F
SECOND REVISED NOTICE
7.

Locate the 15-pin IPPC connector in the electronics bay. Remove the existing terminating resistor jumper
(A66-26792-000) from the 15-pin IPPC connector, and discard it. See Fig. 3 and Fig. 4.

1

2
3
10/17/2022

f548014

Fig. 4, Terminating Resistor Jumper Removal

10/17/2022

f548013

1. GPS Antenna
2. Terminating Resistor Jumper
3. 15-Pin IPPC Connector
Fig. 3, 15-Pin IPPC Connector Location

8.

Connect the 15-pin IPPC connector and the GPS antenna connector to the IPPC.

9.

Install the VPDM. For instructions, see Section 54.08, Subject 100 of the New Cascadia workshop
manual.

10.

Install the electronics bay cover and the passenger-side lower dash cover. For instructions, see Section
60.06 of the New Cascadia workshop manual.

11.

Connect the batteries.

IMPORTANT: It is important to complete ALL STEPS of the programming process in the order listed in these
work instructions. Certain steps, when skipped, will prevent correct programming of controllers, and will require
to run through the programming steps again.
12.

Connect an RP1210B-compliant vehicle diagnostic adaptor to the diagnostic connector on the vehicle.

13.

Connect the other end of the RP1210B-compliant vehicle diagnostic adaptor to the laptop.

14.

Open DiagnosticLink®.

IMPORTANT: Make sure that DiagnosticLink is updated to the latest version (8.16SP4 at the time of publication,
or newer) before programming the vehicle.
To update DiagnosticLink, from the menu bar, select ‘Tools,’ then select ‘Update’ from the dropdown menu.
15.

Connect to the server using your DTNA Connect credentials.

Page 5

Daimler Truck
North America LLC

Field Service Campaign

February 2023
SF658A-F
SECOND REVISED NOTICE
16.

Go to the ‘Parameters’ tab. See Fig. 5.
DiagnosticLink will read the parameters of the connected ECUs. Wait for the message ‘Parameters were
successfully read from the device’ to be displayed.

A

B

10/18/2022

A. Go to the ‘Parameters’ tab.

f121305

B. Wait for the parameters to be read from the device.
Fig. 5, Reading the ECU Parameters

Page 6

Daimler Truck
North America LLC

Field Service Campaign

February 2023
SF658A-F
SECOND REVISED NOTICE

NOTE: It is recommended that any high/low voltage faults should be resolved prior to flashing the ECUs. Also,
controller area network (CAN) communication errors may impact programming; in some cases third party ECUs
may impact CAN communication.
17.

Go to ‘Program Device,’ and make sure that the vehicle identification number (VIN) that appears is correct.
Then select ‘Download data from server.’ See Fig. 6.
DiagnosticLink will document the parameters of the current vehicle on the server, as shown in Fig. 7.

B

A

C

10/06/2022

f121266

A. Go to the ‘Program Device’ tab.
B. Verify the VIN that appears is correct.

C. Select ‘Download data from server.’

Fig. 6, Downloading the Data from the Server

Page 7

Daimler Truck
North America LLC

Field Service Campaign

February 2023
SF658A-F
SECOND REVISED NOTICE

10/06/2022

f121267

Fig. 7, Data Being Downloaded from the Server

Page 8

Daimler Truck
North America LLC

Field Service Campaign

February 2023
SF658A-F
SECOND REVISED NOTICE
18.

Update the vehicle record on the server as follows.
18.1 From the menu bar, select ‘Actions,’ then go to ‘Campaign Management.’ See Fig. 8.

A

B

10/06/2022

A. Go to ‘Actions.’

f121268

B. Select ‘Campaign Management.’
Fig. 8, Launching the Campaign Management Window

18.2 Select ‘Update.’ The list of active campaigns corresponding to the VIN, if any, will be displayed. See
Fig. 9.

10/06/2022

f121269

Fig. 9, Selecting Update

Page 9

Daimler Truck
North America LLC

Field Service Campaign

February 2023
SF658A-F
SECOND REVISED NOTICE

18.3 Verify the particulars under the ‘Name’ and ‘Description’ columns are displayed correctly. Then select
‘Start.’ See Fig. 10.
The ‘Vehicle Status’ will appear as ‘Submitted,’ as shown in Fig. 11.

10/20/2022

f121312

Fig. 10, Selecting Start

10/20/2022

f121313

Fig. 11, Vehicle Status Changed to Submitted

18.4 Wait for the ‘Vehicle Status’ to be displayed as ‘Pending.’ See Fig. 12.

10/20/2022

f121314

Fig. 12, Vehicle Status Changed to Pending

Page 10

Daimler Truck
North America LLC

Field Service Campaign

February 2023
SF658A-F
SECONDREVISEDNOTICE

NOTE:Thevehicleserverrecordhasbeenupdatedontheserver(vehiclerecordupdated)buthasnot
beeninstalledonthevehicle(vehiclestatuspending).Ifrequired,itispossibletorestartthecampaignto
prepareserverdataforthevehicle.
18.5 Closethe‘CampaignManagement’window.
18.6 Fromthemenubar,select‘File,’thengoto‘Connect.’
18.7 Inthe‘ManualConnection’windowthatappears,selectthe‘IPPC01T,’thenselect‘Connect.’
See Fig. 13.

A

B

11/22/2022

A. Select ‘IPPC01T.’

f121334

B. Select ‘Connect.’
Fig. 13, Manually Connecting to IPPC01T

Page 11

Daimler Truck
North America LLC

Field Service Campaign

February 2023
SF658A-F
SECOND REVISED NOTICE

19.

Go to the ‘Program Device’ tab, then select ‘Refresh data from server.’ See Fig. 14.
DiagnosticLink will retrieve the latest record of the vehicle, as shown in Fig. 7.

A

B

10/06/2022

A. Go to the ‘Program Device’ tab.

f121273

B. Select ‘Refresh data from server.’
Fig. 14, Refreshing the Data from the Server

Page 12

Daimler Truck
North America LLC