NHTSA ID Number: 10232290
Manufacturer Communication Number: 22-NA-005
TSB/Document Date: 2023-03-03
Summary
This informational bulletin provides information for dealers/technicians on Information on Opening / Closure Instructions for DDR (Damaged, Defective, Recalled) High Voltage Battery
Dunnage / Container.
5951161
Bulletin No.: 22-NA-005
February, 2023
Page 31
5951171
32. Using the sixteen (16) M-16 hex head X 4” bolts
and washers previously removed from the crate,
hand thread the bolts to the crate. Do not tighten at
this time.
33. Once all bolts and washers are in place and not
cross threaded, tighten each bolt to 25 ft lb. of
torque.
5951440
Page 32
February, 2023
34. Reverse the two (2) class 9 labels to read
“Damaged/Defective (one on each side of the
container)
34.A.
Open the three (3) spring clips and reverse the
label to show UN34809 – Damaged / Defective.
34.B.
Close the three (3) clips to secure the label in
place (one on each side of the container).
35. Additional Information
– DO NOT stack loaded containers more than
2 high.
– Ensure that all legal requirements for shipment of
this material have been met, including those
applicable to you as the shipper of dangerous
goods/hazardous materials.
Bulletin No.: 22-NA-005
– Replacement packing material for shipping:
• US dealers - If required, obtain replacement
packaging materials through the SNT app in
Global Connect (same app used to order and
return batteries).
• Canadian dealers - If required, obtain
replacement packaging materials through
YORK ELECTRONICS OSHAWA at
1-888-650- 9675 ext. 307.
Unloading / Loading & Securing Best Practices
A. Typical unload / load time is less than 30 minutes
B. The HV Battery should come delivered to the dealer
at the back of the semi trailer to assist in unloading.
When loading the HV Battery it is not limited to the
back of the trailer. Ensure to use load straps
appropriately rated to secure the HV Battery.
6057969
Bulletin No.: 22-NA-005
February, 2023
Page 33
DDR Crate Gen2
Opening / Closure Instructions for BET (Hummer)
Damaged, Defective or Recalled (DDR) Batteries
6275986
6275985
Page 34
February, 2023
Bulletin No.: 22-NA-005
6275987
1. Upon receipt of container, inspect outside of
container (cover and base) to ensure it is
damage free.
6275989
2. Release the two ratchet mechanisms to loosen
ratchet straps that secure cover to base.
2.A.
Pull spring loaded tab of ratchet to disengage
from sprocket teeth.
2.B.
Rotate ratchet open until it lays flat. Ratchet
should be locked open and disengaged from
sprocket teeth.
Bulletin No.: 22-NA-005
February, 2023
Page 35
6275988
2.C.
Pull webbing loose. Do not pull webbing out of
ratchet. Only loosen to slide webbing off cover.
Tuck ratchet and webbing under ends of crate.
6275990
3. Connect the lifting assist to the fork truck. Refer to
Hybrid/Electric Vehicle Battery Pack Lifting System
in the Service Manual in SI.
Page 36
February, 2023
Bulletin No.: 22-NA-005
6275991
4. connect the 4 straps to the D rings recessed in the
crate top.
5. Slowly lift the crate top off the base and set it down
in a safe location.
6275995
6275992
6. Inspect inside lid for damage. If container is
undamaged, proceed to next step. Damaged
containers must not be used until they are repair or
replaced.
Bulletin No.: 22-NA-005
February, 2023
Page 37
6275998
7. Carefully set the crate top to the side and
disconnect the straps from the D rings.
6275999
8. Release the two ratchet straps (one on each side
of the battery) securing the battery to the base.
Page 38
February, 2023
Bulletin No.: 22-NA-005
6276000
9. Pull webbing loose. Do not pull webbing out of
ratchet. Only loosen to slide webbing off battery.
Tuck ratchet and webbing under ends of crate.
Bulletin No.: 22-NA-005
February, 2023
Page 39
6276001
10. Following Hybrid/Electric Vehicle Battery Pack
Lifting System in the Service Manual in SI, connect
the appropriate lift assist to the battery and slowly
lift battery off the crate base. Once clear of the
crate, move good battery to a safe location to
continue loading of the damaged/defective/recall
battery.
Page 40
February, 2023
Bulletin No.: 22-NA-005
6276002
11. Remove the two (2) 57” x 160” absorbent blankets
and one (1) 13-foot x 20 ft poly liner. The Liner and
blankets will be used to wrap damage battery.
12. Inspect crate base and insure it is damage free and
all foam and rubber materials are in place and free
of tears. If no damage, proceed to next step.
6276003
13. Open 20 ft x 13 ft poly liner and center it over crate
base as shown in picture below.
Bulletin No.: 22-NA-005
February, 2023
Page 41
6276004
14. Open up the first absorbent blanket and lay it
across the width (69” dimension) of crate base
as show.
6276005
15. Repeat with the second absorbent blanket and
ensure the blankets overlap in the center by 1 - 2
inches.
Page 42
February, 2023
Bulletin No.: 22-NA-005
6276006
16. Connect battery to be returned to the lift assist per
documents in SI.
17. Battery Orientation on container base.
17.A.
The “rear end” of the battery should be aligned
on the end of the crate that is stenciled “rear.”
Bulletin No.: 22-NA-005
February, 2023
6276007
17.B.
Butt the rear edge of the battery against the
wood stops at rear end of the crate (liners and
absorbents not shown for visual purposes).
Page 43
6276008
17.C.
Align one of the long edges of the battery along
the edge of the wood details the battery sits on.
Do not allow it to overhang off the end of the
details.
Page 44
February, 2023
Bulletin No.: 22-NA-005
6276012
18. Carefully and slowly lower battery over crate.
Lower the battery to about 1 inch above the crate.
18.A.
Slowly index the battery towards the wood
stops. Butt the end of the battery up to the wood
stops and lower the battery onto the crate base.
18.B.
Use a piece of 2x4 held against the side of the
wood stops along the long side of the crate to
align the battery on that axis before lowering it
the final inch.
18.C.
As well as being butted up to the wood stops on
the end of the crate. The edge of the batter tray
should lay along the edge of the wood details
along the length of the container. The battery
should not overhang the wood details it sits on.
See examples from step 14.
Important: Please note again, in step 14 the poly liner
and absorbents were removed to show the visual
location for battery positioning. DO NOT SHIP A
DEFECTIVE/DAMAED/RECALL BATTERY WITHOUT
BEING PROPERLY WRAPPED WITH POLY LINER
AND ABSORBENT BLANKETS.
19. Once battery is properly positioned disconnect lift
assist and eye bolts from battery and begin
wrapping the battery.
6282280
Bulletin No.: 22-NA-005
February, 2023
Page 45
6276013
20. Wrap first half of absorbent blanket as shown.
6276015
21. Repeat with second absorbent blanket.
Page 46
February, 2023
Bulletin No.: 22-NA-005
6276019
6276021
22. Fold ends of absorbent blankets as shown.
Bulletin No.: 22-NA-005
February, 2023
Page 47
6276023
6276024
23. With two people, each grab a long end of the poly
liner and fold over width of battery. Repeat for
opposite side.
Page 48
February, 2023
Bulletin No.: 22-NA-005
6276025
6276026
24. Fold narrow end of poly liner along the length of
the battery. Repeat for opposite end.
Bulletin No.: 22-NA-005
February, 2023
Page 49
6276027
25. Place the webbing of the battery securement strap
up over the rear corner of the wrapped battery.
Repeat at the front corner of the battery. Pull loose
webbing through ratchet. Do not tighten at
this time.
25.A.
Repeat for strap on opposite side of battery.
Again, do not tighten at this time.
6276029
26. Place rubber pad between ratchet strap webbing
and front and rear edges of battery. This will
prevent the sharp edge of the battery from cutting
the ratchet strap webbing.
26.A.
Repeat on remaining three corners of battery.
Page 50
February, 2023
Bulletin No.: 22-NA-005
Caution: before tightening ratchet straps, ensure there
is extra poly liner material in all four corners. If not
enough material, when straps are tightened, liner will
tear through corner of battery and be a non-compliance
for DOT 49 CFR regulations
6276030
6276031
28. Tighten both ratchet straps to secure battery in
place.
Bulletin No.: 22-NA-005
February, 2023
Page 51
6276033
29. Connect lift assist to crate lid.
6276035
30. Ensure front stenciling on cover aligns with “front”
stenciling on base. If they do not, rotate lid 180
degrees.
Page 52
February, 2023
Bulletin No.: 22-NA-005
6276036
31. Carefully lower cover over battery.
32. Ensure cover is completely seated on base and
disconnect lift assist.
6276038
Bulletin No.: 22-NA-005
February, 2023
Page 53
33. Place the two ratchet straps over the cover.
33.A.
Ensure they are not twisted.
33.B.
Ensure they are aligned over the lift assist
connecting rings.
33.C.
Ensure at least two revolutions of webbing are
engaged around ratchet spool and tighten
ratchets.
6276039
34. Reverse the two (2) class 9 labels to read
“Damaged/Defective (one on each side of the
container)
34.A.
Open the three (3) spring clips and reverse the
label to show UN3480 – Damaged / Defective.
35. Additional Information
35.A.
Do not stack loaded containers more than
2 high.
35.B.
Ensure that all legal requirements for shipment
of this material have been met, including those
applicable to you as the shipper of dangerous
goods/hazardous materials.
35.C.
Replacement packing material for shipping:
– US dealers - If required, obtain replacement
packaging materials through the SNT app in
Global Connect (same app used to order and
return batteries).
– Canadian dealers - If required, obtain
replacement packaging materials through
YORK ELECTRONICS OSHAWA at
1-888-650-9675 ext. 307
35.D.
Ensure all dealership and warranty documents
are also included with the return of this battery.
Unloading / Loading & Securing Best Practices
A. Typical unload / load time is less than 30 minutes
B. The HV Battery should come delivered to the dealer
at the back of the semi trailer to assist in unloading.
When loading the HV Battery it is not limited to the
back of the trailer. Ensure to use load straps
appropriately rated to secure the HV Battery.
Page 54
February, 2023
Bulletin No.: 22-NA-005
6057969
Version
4
Modified
Released January 12, 2022
Revised March 3, 2022 – Changed step 2 and 32 to replace “lag screws” with “bolt” and
added Cell Links.
Revised May 04, 2022 – Added a note to step 9 and additional information under step 35
Revised February 23, 2023 – Added information for DDR Generation 2 Instructions
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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TSB/Document ID: 22-NA-005
Replacement Service Bulletin Number:
MFR Communication Date: 2023-02-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
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