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NHTSA ID Number: 10232290

Manufacturer Communication Number: 22-NA-005

TSB/Document Date: 2023-03-03


Summary

This informational bulletin provides information for dealers/technicians on Information on Opening / Closure Instructions for DDR (Damaged, Defective, Recalled) High Voltage BatteryeBay logo Dunnage / Container.


Bulletin No.:

Service Bulletin

Date:

22-NA-005
February, 2023

INFORMATION
Subject:

Information on Opening / Closure Instructions for DDR (Damaged, Defective, Recalled)
High Voltage BatteryeBay logo Dunnage / Container

Brand:

Model:

BrightDrop

EV600

GMCeBay logo

HUMMEReBay logo EV

Model Year:
from

to

2022

2022

VIN:
from

Engine:

Transmission:

to

Involved Region or Country
Additional Options (RPOs)

Information

Copyright 2023 General MotorseBay logo LLC. All Rights Reserved.

Loose container components to support return of DDR battery:
• 20 ft. X 13 ft. X 4 mm (6m X 4m X 4mm) poly liner
• 57 in. X 160 in. (145 cm X 406 cm) absorbent liners
• M-16–2 X 100 mm bolts with metal and rubber washers to secure battery to base
The high voltage batteryeBay logo pack is regulated under dangerous goods transportation laws.
As the shipper of record, dealers are responsible for compliance with all applicable
internationaleBay logo, federal, state, provincial, or local dangerous goods transportation laws. This
includes, but is not limited to, proper labeling, marking, completion of shipping papers,
and packaging. Failure to comply with federal dangerous goods transportation laws may
result in a violation of the U.S. Hazardous Materials Transportation Act, as amended, and
its implementing regulations issued by the U.S. DOT at Title 49, Volumes 2-3, of the CFR
and could subject you to fines of up to $84,425 for each violation, except the maximum
fine is $196,992 if the violation results in death, serious illness, or severe injury to any
person or substantial destruction of property.
Important: Failure to follow these closure instructions may result in a violation of the
U.S. Hazardous Materials Transportation Act and could subject you to fines as previously
referenced.
The packaging referenced has passed the standards of the DOT’S TITLE 49 CFR;
Performance Oriented Packaging Standards, Section 178. This package is also certified
under ADR, IMDG, ICAO/IATA Regulations and the UN Recommendations on the
Transport of Dangerous Goods. It is the responsibility of the end user to determine
authorization for use under these regulations. The use of other packaging methods or
components other than those documented in this report may render this certification
invalid.
These containers are intended/rated for reuse and must be handled with care.

Page 2

February, 2023

Bulletin No.: 22-NA-005

Important: This technical service bulletin (TSB) can
only be completed by certified repair facilities who have
met all specific training, tool and equipment
requirements pertaining to the vehicle Brand and Model
serviced. Repairs must be performed by a technician
who has successfully completed the required training.

Return Procedure
DDR Crate Gen1
Opening / Closure Instructions for BET (HummereBay logo)
Damaged, Defective or Recalled (DDR) Batteries
Important: Refer to HybrideBay logo/Electric Vehicle Battery
Pack Replacement and Shipping Preparation in the
Service Manual for instruction on proper
equipment use.

5951132

Bulletin No.: 22-NA-005

February, 2023

Page 3

5951134

Page 4

February, 2023

Bulletin No.: 22-NA-005

5951143

1. Inspect outside of container (base and top) to
ensure it is damage free.

Bulletin No.: 22-NA-005

February, 2023

Page 5

5951161

5951171

Page 6

February, 2023

2. Remove sixteen (16) M-16 hex head X 100 mm (4
in.) bolts and washers from crate (circled in green
in two graphics above). Five (5) bolts / washers on
each length dimension and three (3) bolts washers
along each width dimension (circled in green in
graphics above).

Bulletin No.: 22-NA-005

DO NOT REMOVE ANY ADDITIONAL BOLTS.
Place in a safe location to close container in
future step

5951188

3. Connect the lifting assist, EL-53080 (Battery Lifting
System) to the fork truck and connect the 4 straps
to the D rings recessed in the crate top, refer to
HybrideBay logo/Electric Vehicle Battery PackeBay logo Replacement
and Shipping Preparation in the Service Manual
in SI.

Bulletin No.: 22-NA-005

February, 2023

Page 7

5951279

4. Slowly lift the crate top off the base and set it down
in a safe location.

Page 8

February, 2023

Bulletin No.: 22-NA-005

5951283

5. Inspect inside the lid for damage. If container is
undamaged, proceed to step 6. Damaged
containers must not be loaded with hazardous
materials.

Bulletin No.: 22-NA-005

February, 2023

Page 9

6057954

6. Carefully set the crate top to the side and
disconnect the straps from the D rings.

6057963

Page 10

February, 2023

Bulletin No.: 22-NA-005

5951289

7. Remove the 4 - M16 bolts (bolts should also
include a metal and rubber washer) securing the
battery to the crate base. Connect the BET lift
assist, EL53080 and EL-53097, eye bolts refer to
HybrideBay logo/Electric Vehicle Battery PackeBay logo Replacement
and Shipping Preparation in the Service Manual.
Note: ensure all electrical connector and cooling
system dust caps have been transferred, refer to
HybrideBay logo/Electric Vehicle Battery PackeBay logo Replacement and
Shipping Preparation in the Service Manual.

5951290

8. Remove the two (2) 57 in. x 160 in. absorbent
blankets and one (1) 13 ft. x 20 ft. poly liner. Liner
and blankets will be used to wrap damage battery
starting in step 10.
9. Inspect crate base and insure it is damage free and
all foam and rubber materials are in place and free
of tears. If no damage, proceed to step 10.

Bulletin No.: 22-NA-005

February, 2023

Page 11

Note: US dealers - If required, obtain replacement
packaging materials through the SNT app in Global
Connect (same app used to order and return batteries).
Canadian dealers - If required, obtain
replacement packaging materials through YORK
ELECTRONICS OSHAWA at 1-888-650- 9675
ext. 307.

5951291

10. Open 20 ft x 13 ft poly liner and center it over crate
base as shown in picture above.

Page 12

February, 2023

Bulletin No.: 22-NA-005

5951293

11. Using first absorbent blanket, lay across the width
(67 in. (170 cm) dimension) of crate base as show.
Please ensure the edge of the blanket overhangs
the end of the crate base so as the edge of the
blanket just touches the floor.

Bulletin No.: 22-NA-005

February, 2023

Page 13

5951295

12. Using the second absorbent blanket, repeat along
other end of base. Please ensure that there is at
least one inch of overlap of the two blankets in the
center.

Page 14

February, 2023

Bulletin No.: 22-NA-005

5951296

5951297

Note: bolt placement locations for LWB battery are
shown without poly liner or absorbent blankets in place.
13. The above picture shows the bolt hole locations
that should be utilized in the next steps.

Bulletin No.: 22-NA-005

February, 2023

Page 15

5951301

14. Utilizing one of the EL-53152 HV BatteryeBay logo Alignment
Pins find the appropriate hole in the base (previous
picture) and set the top or narrow end of the pin on
the blanket and liner over the correct base detail
hole. Using light/medium force, with a rubber
mallet strike the pin and puncture through the
absorbent and poly liners. Rotate the alignment pin
and align pin threads with proper bolt hole threads
and hand tighten into place.

Page 16

February, 2023

Bulletin No.: 22-NA-005

5951304

15. Repeat this process for the remaining three bolt
hole location.

Bulletin No.: 22-NA-005

February, 2023

Page 17

5951305

16. Connect battery to lift assist EL-53080 using eye
bolts EL-53097 refer to HybrideBay logo/Electric Vehicle
Battery PackeBay logo Replacement and Shipping
Preparation in the Service Manual.

Page 18

February, 2023

Bulletin No.: 22-NA-005

5951306

17. Carefully lower battery over alignment pins. Once
the battery is aligned with the four pins. refer to
HybrideBay logo/Electric Vehicle Battery PackeBay logo Replacement
and Shipping Preparation in the Service Manual.

5951307

18. Once the battery is lowered onto base release
tension from lift assist. Remove first alignment pin
and replace with a M16 bolt with metal and rubber
washers. Ensure rubber washer, not metal washer,

is contacting battery. Start bolt by hand to ensure
threads are not crossed. Do not tighten down at
this time.

Bulletin No.: 22-NA-005

February, 2023

Page 19

5951309

19. Repeat step 18 for remaining three (3) alignment
pins and bolts. Once all four bolts are in place,
disconnect lift assist and tighten all four bolt to
25 ft lb. of torque.

Page 20

February, 2023

Bulletin No.: 22-NA-005

5951311

20. Wrap battery with first absorbent pads as shown
above.

Bulletin No.: 22-NA-005

February, 2023

Page 21

5951313

21. Repeat with second absorbent pad.

Page 22

February, 2023

Bulletin No.: 22-NA-005

5951315

5951316

Bulletin No.: 22-NA-005

February, 2023

Page 23

22. Fold end of absorbent pads.

5951317

5991101

23. With two people, each grab a long end of the poly
liner and fold over width of battery. Then repeat for
opposite side.

Page 24

February, 2023

Bulletin No.: 22-NA-005

5951318

5991110

Bulletin No.: 22-NA-005

February, 2023

Page 25

24. Fold narrow end of poly liner along the length of
the battery. Then repeat for opposite end.

5951319

5991753

25. Use duct tape to seal poly liner along center line of
battery. Tape should start at base of battery, run
over top of battery and secure along underside of
battery on opposite side of crate.

Page 26

February, 2023

Bulletin No.: 22-NA-005

5951322

26. Repeat on each end of battery as well. Please note
these steps are required to prevent the liner
material from sliding down and covering the lid bolt
holes while lowering the lid onto the base.

5951340

27. On each corner of the wrapped battery run a 24”36” piece of duct tape horizontally as shown. This
1) reduces the risk of tears in the liner when
closing the crate and 2) reduce risk of excess
material from blocking bolt holes when lowering
crate lid into position.

Bulletin No.: 22-NA-005

February, 2023

Page 27

5951344

28. Completed wrapped battery.

Page 28

February, 2023

Bulletin No.: 22-NA-005

5951346

29. Using lift assist connected to fork truck forks,
connect harness to crate lid and align lid over crate
base. Using lift assist connected to fork truck forks,
connect harness to crate lid and align lid over crate
base. Refer to HybrideBay logo/Electric Vehicle Battery PackeBay logo
Replacement and Shipping Preparation in the
Service Manual. Ensure colored stripe on top
aligns with colored corner of base. If they do
not, rotate lid 180 degrees. Ensure colored
stripe on top aligns with colored corner of
base. If they do not, rotate lid 180 degrees.

Bulletin No.: 22-NA-005

February, 2023

Page 29

5951352

30. Lower lid onto crate base. Use caution to ensure
excess poly liner materials do not cover bolt holes
or stick out between edge of base and lid.

5991721

Page 30

February, 2023

Bulletin No.: 22-NA-005

5951354

31. Disconnect lift assist straps from crate lid and
ensure D rings are folded into recess.

12

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TSB/Document ID: 22-NA-005

Replacement Service Bulletin Number:

MFR Communication Date: 2023-02-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

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